Tag Archives: Codes of Practice

NSI’s fourth Installer Summit proves great success for 200-plus delegates

Upwards of 200 representatives from National Security Inspectorate (NSI)-approved companies gathered to attend the NSI’s fourth national Installer Summit, held on Thursday 30 March at the Vox, the brand new state-of-the art conference centre at Resorts World on the National Exhibition Centre complex in Birmingham.

Over 50 product and business support providers filled the large exhibition hall, offering delegates the opportunity to view the very latest security technology, expand their technical knowledge and take advantage of exclusive Summit deals and offers.

NSIInstallerSummit2017Speakers

Speakers at the NSI’s 2017 Installer Summit in Birmingham

Special emphasis was placed on education this year, with ten speakers covering a range of pertinent security and fire sector-related topics over the course of the day.

Subjects in the morning plenary session included the Hatton Garden heist and lessons learned for the security sector, the Government’s perspective on cyber security (including the risks and uncertainties), an insight into Jaguar Land Rover’s award-winning corporate security strategy and the newly-launched Trailblazer Apprenticeship Standard for the security and fire business sectors.

NSIInstallerSummit2017RichardJenkinsNSICEO

The NSI’s CEO Richard Jenkins addresses the audience

In the afternoon, delegates were invited to choose from a variety of 30-minute educational sessions. These concentrated on home automation and system integration: the opportunities and risks, tips for protecting businesses against cyber attack, apprenticeships and the benefits for businesses and guidance on forging closer links with police forces.

NSI Gold-approved companies were also given an overview on the changes to the new ISO 9001:2015 Standard fromthe NSI’s expert auditors. In addition, there was a presentation about the benefits of NSI approval for automated gates and barriers, with specific emphasis on helping clients to reduce their risk and understand the business opportunities.

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Graeme Dow speaking at the NSI’s Installer Summit

The seven main sponsors instrumental in delivering this year’s Summit were Avigilon, BT Redcare, CSL, Fermax, RISCO Group UK, IFSEC International and Texecom. As a not-for-profit organisation, the NSI is wholly dependent on its sponsors and other exhibitors who make the event possible.

Richard Jenkins, the NSI’s CEO, stated: “We were delighted to see hundreds of delegates from NSI-approved companies attend this year’s Summit. Delegates clearly value this focused and targeted event which addressed topics specific to their needs in an effective way and in a prestigious professional environment. Like-minded industry experts are ready to share the latest developments in the sector. The feedback we’ve received so far from all participants including speakers, exhibitors and our key sponsors has been overwhelmingly positive, with many seeking to reserve their seats for next year’s event.”

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The exhibition area proved extremely popular with delegates

 

End users who choose to contract NSI-approved companies can be assured of security and fire safety services delivered to the highest standards by businesses committed to quality.  With a national network of full-time qualified auditors specialising in security and fire audits, the NSI counts the UK’s premier security and fire safety providers among its clients. The NSI provides robust auditing by experts to verify compliance with relevant British and European Standards, Codes of Practice and certification schemes developed by industry bodies and associations.

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Chubb launches new website to help UK employers manage business risk

Chubb Fire & Security has launched a new website featuring the same products and services, but with a redesigned approach towards customer focus. With a fresh look and feel, the new site allows users to more easily access the services they require, ensuring a better customer journey.

The website, which can be found at www.chubb.co.uk, has been developed to showcase Chubb’s capabilities in the fire safety, security and community care sectors as well as provide easy access to ChubbmySite, the portal for fire and security customers.

ChubbNewWebsite

The new responsive platform consolidates multiple legacy websites and enables site visitors to rapidly request a service visit, find product information or pay invoices. It also provides a summary of relevant Codes of Practice and British Standards to help customers understand their obligations as they seek to comply with the latest legislation and Best Practice.

“The new website provides a platform that demonstrates our commitment to putting customers at the heart of everything we do,” stated Andy Johnston, head of marketing and communications. “The website also enhances our ability to explain Chubb’s capabilities to anyone looking for professional fire, security and community care solutions and services.”

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NSI Installer Summit in Manchester: Registration now open

Following the success of the National Security Inspectorate’s Installer Summit held in Birmingham earlier this year, the organisation is now providing NSI approved companies with an equally exclusive event set to run in the North West that combines a conference and exhibition focusing specifically on their business needs.

The National Security Inspectorate (NSI) Installer Summit in Manchester will be held on 20 November and is designed to provide NSI approved installers with the opportunity to meet leading manufacturers, industry bodies, Associations and business solution providers. Those working in the electronic security and fire safety sectors will be able to see the very best the industry has to offer, with exhibitors and speakers proffering tangible solutions and insights pertinent to them.

Richard Jenkins, CEO of the NSI, commented: “NSI approved companies are at the forefront of our industry delivering quality services to their clients of which they can be justly proud. The NSI Installer Summit in Manchester provides them with an opportunity to meet with leading-edge manufacturers and service providers in order to help build an even stronger proposition for their clients.”

The next NSI Installer Summit takes place in Manchester on 20 November

The next NSI Installer Summit takes place in Manchester on 20 November

Jenkins continued: “NSI approved companies are committed to delivering the highest standards in the industry endorsed by robust certification, with NSI Gold approved companies additionally maintaining an ISO 9001 Quality Management System and striving for continual business improvement. The NSI Installer Summit for these high performing companies helps to keep them informed about developments that can raise standards even further.”

Continuing this theme, Jenkins said: “We were delighted to be able to provide such an opportunity at our Birmingham Installer Summit in March and, by popular demand, we’re even more excited to be repeating this recipe at the NSI Installer Summit in Manchester this November.”

The conference seminars will be packed full of full of tips and advice on how the professional security and fire systems installer can stand out from the crowd within this competitive industry. Each ten-minute seminar slot will provide key information which installers will be able to draw upon for ideas, strategy, industry and business support information, in turn helping to make their business stronger and more effective.

Installers can be ‘hands on’ with the latest kit and seek advice from the leading manufacturers who will be showcased in the Exhibition Zone alongside a range of business solution providers and industry associations.

Hundreds of installers attended the NSI Installer Summit in Birmingham so early sign up is recommended for Manchester as spaces will be limited. NSI installers may register at: http://www.ifsec.co.uk/nsisummit

Richard Jenkins: CEO at the NSI

Richard Jenkins: CEO at the NSI

End users who choose to contract NSI approved companies can be assured of security and fire safety services delivered to the very highest standards by businesses committed to quality.

With a national network of fully-qualified auditors specialising in fire and security, the NSI is recognised as the UK’s leading certification body for the security and fire safety sectors. The organisation provides robust auditing carried out by experts to verify compliance with relevant British and European Standards, Codes of Practice and certification schemes.

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Partnership approach ensures “dramatic” reduction in false alarms

Police are now more likely than ever to respond to genuine alarm activations thanks to a partnership approach developed between themselves and the private security industry which has resulted in a dramatic decrease in the number of false alarm activations.

In the past two decades, the number of false alarm activations generated by security alarm systems has reduced dramatically (from an average of 1.36 per system per year in 1995 to 0.10 per system per year in 2013).

Today, the police service is more likely than ever to respond to a genuine alarm, and more likely to catch criminals in the act when doing so.

Martin Harvey, chairman of the Security Systems Section of the British Security Industry Association (BSIA), explained: “The development of new technology, methodology and standards within the private security sector has contributed significantly to improving the reliability of alarm systems. The introduction of Unique Reference Numbers (URNs) has revolutionised the way in which the police service responds to alarm activations.”

Martin Harvey: chairman of the BSIA's Security Systems Section

Martin Harvey: chairman of the BSIA’s Security Systems Section

Harvey continued: “URN-registered systems are operated to such a high standard that they’re the only systems guaranteeing a police response. The introduction of URNs has succeeded in improving the reliability of systems to such an extent that many insurers are now backing this approach and offering discounts on policies to organisations who have URNs in place.”

Development of industry standards

Historically, the level of false activations from alarm systems was high for a number of reasons, from accidental activation through to incorrect installation or poor maintenance.

With the police wasting more and more time attending false alarms, the security sector and the Association of Chief Police Officers (ACPO) jointly developed industry standards and practices that would actively reduce the number of false activations.

ACPO’s response was to publish a policy on alarm response, first issued in 1990, while the BSIA – representing the UK’s alarm manufacturers and installers – developed several Codes of Practice relating to the installation and maintenance of alarm systems. These went on to become British, European and now international standards.

ACPO’s Policy requires system designers to be knowledgeable, and requires systems themselves to be designed to a certain standard. When it comes to getting the system up-and-running, installation companies carrying out the work must be inspected by a UKAS-accredited inspectorate to ensure they can competently design, install and maintain each system.

Adrian Mealing, chairman of the BSIA’s Security Equipment Manufacturers Section, stated: “Under ACPO’s Policy, the products themselves must also meet certain requirements and the relevant British and European Standards. Many of the components used in systems underwent significant design changes. In the past, it’s possible that many false alarms were generated by poorly designed equipment, which in some cases only met the lowest requirements.”

Inspector Kenneth Meanwell, ACPO’s security industry liaison, commented: “The police service has been very happy to work with the private security industry, and sees the development and adoption of ACPO’s Policy as being a huge step forward in reducing false alarms from security systems to the extent that ACPO now endorses compliant and registered companies for security systems.”

With so much invested by the police and the private security industry to improve the quality and reliability of alarm systems, it’s important that those procuring such a system are equally committed to quality. Investing in a solid infrastructure can improve the longevity and resilience of a system from start to finish.

To learn more about security systems, or to locate a supplier near you, visit: http://www.bsia.co.uk/security-installers or: http://www.bsia.co.uk/security-equipment-manufacturers

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