The City Security Council and the City of London Police have announced the launch of a new joint communications platform called CityINTEL that allows real-time incident information to flow rapidly between the latter’s Joint Command Control Room and the former’s members who are based in the City of London.
CityINTEL is a cloud-based, purpose-built platform that will be managed by the City of London Police Joint Command Control Room controllers. It has been tested over a period of months, with registered City Security Council members adding relevant security information about the buildings they operate to the platform to allow the Joint Command Control Room controllers visibility of the most appropriate individuals to whom they will send incident information as it becomes available.
Information can be targeted to individual buildings or by geofenced areas and used for broadcasting more generally to City Security Council members when an incident occurs, while Council members can send communications platform relating to a specific incident or a new incident back to the Joint Command Control Room.
The Corporation of London is also a signed-in partner to the platform with the expectation that other City-based organisations may join in the future.
Two-way information sharing
Ashley Fernandes, chair of the City Security Council, informed Security Matters; “Allowing the two-way sharing of information between the police and our security officers on the ground will not only help us to react and support the Emergency Services in times of need. It will also ensure that our responses are co-ordinated and robust. The platform will not add an unnecessary layer of communications because it has a specific use, such as advising on counter-terrorism threats or protests occurring, while allowing us to inform the police immediately of any issues taking place within the City of London.”
The new platform was officially launched by City of London Police Commissioner Angela McLaren who pushed the button to send the first communication from the platform to City Security Council members.
McLaren stated: “Working closely with our communities and security partners across the City is an important way for us to gather intelligence and share information that enables faster crime detection and prevention. We are constantly striving to find new and innovative ways in which to improve our processes. The introduction of CityINTEL affords us an opportunity to engage with our contacts on the ground more efficiently.”
Further, McLaren noted: “This new tool sends a distinct message to those with criminal intent within the Square Mile. We have a multitude of partners ready to act as our eyes and ears and report any instances of wrongdoing or suspicious activity. If you’re looking to commit crime in the City of London, you will be caught.”
Powering this game-changing initiative is Zinc Systems’ core product SYNAPSE, a globally recognised major incident management platform (and which has been branded ‘CityINTEL’ for this project). The platform is integrated with a supporting mobile smart phone application that allows City Security Council members’ security personnel to quickly alert the City of London Police Joint Command Control Room’s operators of live incidents as well as affording police officers the ability to push targeted messages to specific locations and stakeholders included on the platform.
Sophie Malone, commercial director at Zinc Systems, commented: “Our mission is to help organisations protect what matters. CityINTEL will deliver a safer City of London through an innovative approach to the management of incidents and the sharing of intelligence. Using powerful analytics, the platform will provide all the tools that the City of London Police Joint Command Control Room needs in order to gather, analyse and communicate data quickly, as well as deliver two-way communication with security teams, in turn helping everyone involved to be more prepared, take instant control and respond more effectively to events.”
*The City Security Council is a community interest organisation that represents a collective of premier city security companies with the specific purpose of improving incident responses by security companies in the City of London in times of major crises. For more information visit www.citysecuritycouncil.co.uk