Tag Archives: Business Resilience

BT to deliver latest SD-WAN and cyber security services for chemicals manufacturer IXOM

BT has signed a contract to deploy a new generation of network technology for IXOM, a market leader in the sphere of chemicals manufacturing and distribution in Australia and New Zealand. The arrangement will see IXOM benefit from BT’s latest SD-WAN and cyber security managed services as it shifts applications and data to the cloud in a bid to drive agility, efficiency and innovation.

IXOM’s new network will connect over 1,000 employees at 55 sites across 14 countries. That network will support the company’s digital transformation by delivering over seven times more bandwidth than the company’s existing infrastructure and offer a step change in resilience with dual connectivity to 35 major sites.

The network will be built around BT Agile Connect, a BT managed service based on an SD-WAN 2.0 solution by Nuage Networks from Nokia. This offers enhanced control and understanding of network infrastructure and traffic flows, a much faster, simpler and more secure way of setting up new sites, reduced complexity and lower costs.

BT will also deliver a 24×7 global cyber threat detection, investigation and response service. Managed from BT’s Australian Cyber Security Operations Centre and interfacing directly with IXOM’s in-house team, it will be based on a SIEM platform combined with specialist cyber analyst services. This will help to protect IXOM from today’s rapidly evolving threats.

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Rowan Start, head of IT for IXOM, said: “We’re creating a resilient and agile technology environment to support our cloud applications and services. It will come with the ability to detect and respond to cyber threats in near real-time. We chose BT because of the company’s deep expertise in networking, its understanding of our unique operational environment and its ability to seamlessly integrate security services with our own team to create a true partnership model.”

Bernadette Wightman, managing director for resources, manufacturing and logistics at BT, responded: “Managing risk is a key consideration of any digital transformation programme. That’s why companies such as IXOM look to trusted partners like ourselves who can help them securely introduce the latest cloud-optimised network technologies. IXOM will benefit not only from the improved agility and control that our SD-WAN managed services offer, but also the reassurance that they’re working with one of the world’s leading cyber security practices. It’s a superb example of how our Dynamic Network Services Programme is helping customers deliver their digital transformation.”

BT’s Dynamic Network Services Programme is designed to give customers more choice, security, resilience, service and agility in the roll-out of future networks that support digital transformation. It helps customers to remove barriers to the adoption of SD-WAN and NFV by answering questions about which technologies to use as well as when and how to implement, configure and integrate them with existing networks in order to create a hybrid infrastructure fit for the digital age.

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BCI European Awards 2017: Shortlist of finalists announced

The Business Continuity Institute (BCI) is pleased to announce the shortlist for the 2017 BCI European Awards. Some of the most outstanding business continuity and resilience professionals and organisations have made it to the final stage.

BCIEuropeanAwards

Continuity and Resilience Consultant 2017

Alberto Mattia (Panta Ray)
Petra Morrison (Daisy Group)
Werner Verlinden (Musena Consulting)

Most Effective Recovery 2017

BPER Banca
IBM
West Yorkshire Fire & Rescue

Continuity and Resilience Innovation 2017

Barclays Group Resilience
Crises Control
Everbridge

Continuity and Resilience Newcomer 2017

Elodie Huet (Arup)
Linda McAllorum (MUFG Investor Services)
Patrick Teves (Nestle Deutschland AG)
Timothy Dalby-Walsh (Needhams 1834)
Tinne Dewolf (Goffin Consulting)

Continuity and Resilience Professional (Private Sector) 2017

Joseph McClean (Ulster Bank)
Ken Clark (ARM)
Rob van den Eijnden (Philips)
Sarah Armstrong-Smith (Fujitsu)

Continuity and Resilience Professional (Public Sector) 2017

Carl Mayfield (Milton Keynes Council)
Rina Singh (NHS Professionals)
Russ Parramore (South Yorkshire Fire & Rescue)

Continuity and Resilience Provider (Service/Product) 2017

Alert Cascade
Business Continuity Training
ClearView Continuity
Send Word Now
Sungard Availability Services

Continuity and Resilience Team 2017

Aon
BT
Chief Fire Officers Association
Marks & Spencer

Sponsored by Sungard Availability Services, the BCI’s European Awards Gala Dinner and Ceremony takes place at The Principal Hotel in Edinburgh on Thursday 11 May. The awards will be presented by David Thorp, the BCI’s executive director.

Tickets to the event include reception drinks, a three-course meal with fine wines and the awards ceremony. Individual tickets costs £75.00 +VAT. Tables of ten are priced at £675 +VAT.

*To book your tickets for this event click here

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“Faster response times needed to combat cyber threat” finds BCI survey

Two thirds of respondents to a global survey carried out by the Business Continuity Institute report that they had experienced at least one cyber incident during the previous twelve months, while 15% stated they had experienced at least ten incidents during the same period.

The frequency of these cyber incidents demonstrates exactly why it’s so important for organisations to have plans in place to mitigate them or otherwise lessen their impact.

The Cyber Resilience Report, conducted by the BCI and sponsored by Crises Control, found that there was a wide range of response times for cyber incidents. Almost a third of organisations (31%) stated that they responded within one hour. However, one fifth (19%) take a worrying four hours or more in responding to a cyber event, while almost half (44%) take more than two hours to respond. This has clear implications for the time taken to return to business as usual, and the ultimate cost of the incident to the host organisation.

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Even if businesses wish to respond immediately to a cyber attack, the nature of the attack may render them unable to do so. The research finds that phishing and social engineering are the top causes of cyber disruption, with over 60% of companies reporting being hit by such an incident over the past 12 months and 37% attacked by way of spear phishing.

The BCI has discovered that 45% of companies were hit by a malware attack and 24% by a Distributed Denial of Service episode. All these forms of attack will, in different ways, render an organisation’s own network either contaminated or inoperable. Their website may have been taken down and they may well have to switch off their Internet connection until they can secure themselves from further attack.

A detailed study of 369 business continuity and resilience professionals from across the world, the research also reveals that the costs of these incidents varied greatly, with 73% reporting total costs over the year of less than €50,000, but 6% reporting annual costs of more than €500,000.

David James-Brown FBCI, chairman of the BCI, commented: “This piece of research is one of the most timely, insightful and relevant the BCI has ever produced. Cyber attacks tend to target the weakest links of an organisation. That calls for a greater awareness of cyber crime. As the cyber threat evolves, it’s crucial to stay on top of it, building long-term initiatives and regularly updating recovery plans.”

Rickie Sehgal, chairman of Crises Control, added: “Rapid communication with employees, customers and suppliers is vital for any company in terms of responding effectively to a major business disruption event such as a cyber attack. When your business is at risk, even a one-hour delay in responding to an incident can be too long. Taking more than two hours to respond, as almost half of companies appear to do, is simply unacceptable.”

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Houses of Parliament achieves business continuity management certification

Business continuity management has become a critical business discipline, helping organisations prepare for (and recover from) a wide range of unexpected incidents and unwelcome interruptions. As part of its commitment to ensure there’s a robust business continuity management system in place, the Houses of Parliament has implemented and gained certification to ISO 22301 (the international business continuity management system standard from BSI).

The Houses of Parliament’s management team recognised that effective business continuity management was vital to achieving strategic goals and operational resilience. By implementing ISO 22301 as a Best Practice framework, it was possible to better identify and manage current and future threats and take a proactive approach to minimising the impact of incidents.

If an unforeseen incident should take place, the two Houses of Parliament needed to be resilient enough as an organisation to respond to the incident in order to protect staff, the environment and the services provided, minimise disruption to Parliamentary business and recover from the incident and return to normality as quickly as possible.

Being a UN World Heritage site and an icon of national identity were but two of the unique challenges presented in terms of designing the business continuity management system. Other factors to be considered included the importance of the political dynamic, the traditions and rules of procedure that provide the basis for ‘business as usual’ activities and the dual nature of Parliament and its decision-making processes.

The Houses of Parliament in Westminster

The Houses of Parliament in Westminster

Martin Fenlon, the business resilience co-ordinator for the Houses of Parliament, commented: “We have a responsibility to ensure Parliament can sit – and be seen to be sitting – as and when required. In order to deliver this we needed to develop a business continuity management capability. As a confident, competent organisation we wanted to follow industry Best Practice which is why we pursued certification to ISO 22301.”

Fenlon added: “During the assessment process we worked with BSI to identify opportunities for improvement as well as affirming areas of good practice. The building blocks are now in place for an effective business continuity management system. However, the next step is to embed our business resilience arrangements in a changing business environment.”

Lorna Anderson, global technical manager at BSI, explained: “An effective business continuity management system can go much further than merely being a plan for delivering ‘business as usual’. It’s about building a secure foundation to enable a business to adapt quickly and change in line with the market – protecting current operations but also building a platform for future growth. Our clients tell us that by putting effective business continuity management processes and structured, exercised continuity plans in place, they’ve increased their capability and agility to respond to challenges and are not only more likely to survive but, in many cases, thrive.”

In conclusion, Anderson said: “By gaining certification, the Houses of Parliament has demonstrated to the public and key stakeholders that it takes its responsibilities seriously and follows industry Best Practice. This is testament to the hard work that has gone into ensuring critical services remain resilient.”

*The scope for the certification applies to the Houses of Parliament Administrations only

About BSI: the British Standards Institution

BSI is the business standards company that equips businesses with the necessary solutions to turn standards of Best Practice into habits of excellence.

Formed in 1901, BSI was the world’s first National Standards Body and a founding member of the International Organisation for Standardisation (ISO).

Over a century later, BSI continues to facilitate business improvement across the globe by helping its clients drive performance, manage risk and grow sustainably through the adoption of international management systems standards (many of which were originated by the BSI).

Renowned for its marks of excellence (including the consumer-recognised BSI Kitemark™), BSI’s influence spans multiple sectors including aerospace, the built environment, the food industry, healthcare and ICT.

With over 72,000 clients in 150 countries, BSI is an organisation whose standards inspire excellence across the globe.

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KPMG acquires certain assets of cyber security firm Qubera Solutions

KPMG LLP (US) and KPMG LLP (UK) have acquired certain assets of Qubera Solutions, a leading privately-held cyber security firm that provides identity and access management services to Fortune 500 and Global 2000 companies.

The transaction strengthens the KPMG network’s security transformation capabilities in several service areas, including Cloud Identity Federation, Identity as a Service (IDaaS), Identity Governance and Identity and Access Management (IAM) solutions implementation.

Additionally, the acquisition of certain assets of Qubera Solutions elevates KPMG LLP (US) to become a top deployment partner for SailPoint, the leader in the 2013 Gartner Identity Governance and Administration Magic Quadrant.

“As threats from cyber criminals grow in scale, so companies are facing a tsunami of new legislative, organisational and regulatory requirements they must meet in order to ensure they’re managing and protecting their critical information appropriately,” said John Veihmeyer, global chairman of KPMG and chairman and CEO of KPMG in the US.

“These threats inevitably force companies to re-examine their potential vulnerabilities and seek counsel from experienced global providers. This is where KPMG’s Identity and Access Management solutions teams fit in, working across a multitude of industries to assist clients in conceptualising, designing, implementing, measuring and improving their information security programs.”

Malcolm Marshall: KPMG's global and UK head of information protection and business resilience

Malcolm Marshall: KPMG’s global and UK head of information protection and business resilience

IAM services have become integral to maintaining sustainable operations across many industries, among them financial services, healthcare and life sciences, technology, telecommunications, energy, consumer and retail as well as higher education.

Qubera’s experienced IAM analysis team and deep relationships with leading industry vendors will complement the KPMG network’s global Information Protection and Business Resilience platform, in turn strengthening the firm’s ability to help clients safeguard valuable information.

Building, delivering and supporting technology services

The Qubera management team has extensive experience of building, delivering and supporting technology services for leading organisations worldwide, while its consultants are among the most highly regarded in their specialities.

In addition, the company’s services portfolio leverages leading technical expertise and strategic partnerships to deliver effective results in the areas of enterprise business solutions, portal and content management and service-oriented architecture.

“We’re excited to join KPMG’s efforts in providing clients with the secure information access solutions that can serve as a foundation for their growth and sustainability,” said Prasad Jayaraman, CEO of Qubera Solutions. “Access to the KPMG network’s deep well of resources and diverse set of advisory capabilities will help bolster our ability to provide clients with an unparalleled level of service.”

Mike Nolan – global partner-in-charge for KPMG’s Risk Consulting Services – added: “The ability to provide leading information protection solutions such as identity and access governance, directory services, cloud governance, authentication and authorisation as well as application security services supports KPMG’s mission to help clients align their risk appetite with ongoing business goals.”

Malcolm Marshall, KPMG’s global and UK head of information protection and business resilience, stated that the deal results in continuous growth in capabilities and resources across the local market.

“Our acquisition of certain assets of Qubera means that KPMG is adding exceptional technology talent in the form of individuals able to address increasing client demand for robust identity and access solutions,” said Marshall. “We can stay on pace in becoming a world-leading cyber security practice.”

*Financial terms of the agreement will not be disclosed

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