Tag Archives: Business Intelligence

PAC and GDX name Bill Hobbs as new global head of sales

PAC and GDX has announced the appointment of Bill Hobbs as the new global vice-president of sales for 3xLOGIC and PACOM. Hobbs adds PAC and GDX to his portfolio and will now consolidate sales leadership for these brands across all countries. 

Hobbs’ career spans more than 35 years in the systems integration and physical security industries. Initially a software developer and systems engineer, Hobbs has built multiple systems integration businesses over his career and, for the past 20 years, has headed up technical sales teams across a variety of industry-leading organisations.

BillHobbsPACGDX

Bill Hobbs

“As we continue to evolve our businesses, the key goal remains to provide the best solutions and customer experience across all of our brands,” observed Hobbs in conversation with Security Matters. “I am very pleased to be able to add the strength of the PAC and GDX sales teams to my global sales organisation. This consolidation will expand our capability to provide a fully-layered approach towards securing our customers’ estates and optimising their businesses.”

Jason Sullivan takes up the role of national sales manager for PAC and GDX in the UK and Ireland and will report directly to Hobbs 

Sullivan commented: “Over the next few months we will continue to introduce the 3xLOGIC product line into the UKI and EMEA regions. The addition of the PAC and GDX sales team under Bill’s organisation will further underpin our ongoing efforts to accelerate this product introduction.”

3xLOGIC, PAC, GDX and PACOM are four trusted brands that have a combined longevity of over 100 years in the security industry and can offer solutions ranging from door entry, integrated access control and intruder detection through to video and business intelligence.

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Wisenet Retail Insight launched in Europe by Hanwha Techwin

Hanwha Techwin has introduced a business intelligence application which enables retailers to gain a greater understanding of customer behaviour and buying patterns. Wisenet Retail Insight uses people counting, heat mapping and queue management applications running on board selected Wisenet Q and Wisenet X fixed lens and fish-eye cameras to display statistical analytics on a centralised dashboard.

Accessed from anywhere on the network, Retail Insight is a web-based application which consolidates the data captured by the three analytics applications running on up to 500 Wisenet Q or X Series cameras and presents it on a customisable dashboard.

Retailers are able to take advantage of the captured data to measure the impact of advertising, online promotions and other marketing activities on the number of people who enter their stores, as well as making best use of Human Resources in order to manage the peaks and troughs of customer flow at checkouts.

HanwhaTechwinWisenetRetailInsight

“With revenues and profitability under threat at present due to the Coronavirus pandemic, retailers are understandably looking at ways in which to improve productivity going forward,” said Uri Guterman, head of product and marketing for Hanwha Techwin Europe.

He continued: “In terms of the business intelligence which could be made available to operations, marketing, merchandising and store management, the metadata traditionally extracted from Electronic Point-of-Sale systems is unlikely to be sufficient for retailers to identify opportunities to increase productivity or improve the customer experience.”

Retail Insight generates reports in a variety of formats including PDF, Excel, CSV or HTML. With the help of five customisable tabbed screens, end users are able to view real-time updates on a wide range of activity, including the number of store visitors for any particular time of day or cumulatively over a specified period of time.

Security professionals can also access valuable data on queue congestion times as well as heat mapping information showing the busiest areas of a given store.

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3xLOGIC strengthens European operation with appointment of UK business development manager

AlexBuckle3xLOGIC

Alex Buckle

3xLOGIC, the provider of integrated and intelligent security solutions, has announced the appointment of Alex Buckle as UK business development manager. Following the business’ highly successful launch into the European market last year, this is a significant appointment for 3xLOGIC and Buckle will be responsible for continuing to build the profile of the company in the UK.

After graduating from Sheffield Hallam University, Buckle entered the security industry in 2015 as sales executive for Dedicated Micros. He subsequently took up positions with NetVu and Arkessa before joining Vista in 2017 as its business development manager, where he remained until joining 3xLOGIC.

“So far my career has given me tremendous insight into the supply chain and the specific needs of end users, consultants and system integrators,” commented Buckle. “It’s this experience that has allowed me to develop an excellent level of commercial awareness and understanding, and I intend using these attributes to create new opportunities in line with 3xLOGIC’s strategic growth plan.”

Buckle added: “I was attracted to this position due to 3xLOGIC’s integration of CCTV and access control coupled with its business intelligence platform, allowing customers to take enormous amounts of data and turn it into actionable information. This role gives me a massive opportunity to help organisations across the UK drive operational improvement from data in new and exciting ways.”

A leading innovator in server, Artificial Intelligence and Internet of Things as well as cloud-based technology for over 15 years, US-based 3xLOGIC boasts a wealth of expertise in the development and integration of access control, video surveillance and video management systems. Buckle is tasked with promoting the numerous benefits of 3xLOGIC’s solutions, which provide comprehensive, cost-effective and multi-dimensional security infrastructures that are easy to manage, simple to install and can scale in line with changing needs.

Gary Rowden, 3xLOGIC’s vice-president of commercial sales, concluded: “I’m delighted that Alex has joined us. His extensive skills, knowledge and experience will help us rapidly expand our presence in the UK. We have an enviable track record in redefining what’s possible with security technology and our success in the highly competitive US market is testament to our ability to stay one step ahead of the competition.”

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Oncam improves design and functionality of Evolution surveillance cameras

Oncam, the dedicated provider of 360-degree video capture and business intelligence technology, has announced the release of its new and improved Evolution 05 and 12 stainless steel camera line with design enhancements that further position the device as the ideal solution for surveillance needs in the most demanding environments.

Evolution cameras provide resilient protection in areas where resistance to the elements and compliance with stringent regulations are paramount. The updated design includes:

Enhanced aesthetics The camera enclosure is more compact and aesthetically pleasing, making it an elegant solution for applications that feature high-end architecture

High-level certifications In addition to the camera’s NSF Certification and IP69K rating, the new design adds more certifications that demonstrate its effectiveness in harsh atmospheres: NEMA 4X and 6P (for enhanced compliance in the North American market), IP68 (certifies protection against submersion) and IK10+, which certifies enhanced protection against impact/vandalism

OncamEvolution

Extended accessories range A comprehensive range of stainless steel accessories and mounting options

Tamper-proof security The front cover of the camera can only be opened using a bespoke tool, in turn providing increased safety and protection

The Evolution camera is a core part of Oncam’s specialist camera line, which includes the Evolution EXD models certified for explosive environments. This suite of specialist cameras is designed for markets that experience extreme conditions and require durable surveillance equipment to avoid inefficiency or damage. 

“The enhanced stainless steel camera line incorporates various improvements that, when combined, deliver a powerful and dependable safety device for environments that need durability the most,” said Jon Marsh, vice-president for products at Oncam. “Our customers require surveillance technology that’s set apart from standard video security solutions. The upgrades we’ve made create a robust feature set that’s specifically designed for a number of critical applications.”

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Genetec unveils product line-up for Security Essen 2018

Genetec, the manufacturer of unified security, public safety, operations and business intelligence solutions, has announced its show line-up for Security Essen 2018. In its 21st year of delivering global innovation for physical IP security, Genetec will demonstrate Security Center (its scalable, open architecture security platform that unifies video surveillance, access control, ANPR, communications and analytics. The company will also feature its family of security infrastructure appliances and host no less than 11 industry technology partners on its stand, all of them demonstrating their technology integrations and support for Security Center.

Security

Visitors will be able to see the latest features in Security Center (v5.7), including its IP video management system (VMS) designed to scale and adapt to the evolving needs of the security market. This latest version also features enhanced privacy protection, designed to help end users comply with the General Data Protection Regulation’s (GDPR) data privacy and confidentiality mandates, along with a new reporting feature that automatically alerts system administrators to outdated camera firmware.

GenetecSecurityCenter

Genetec will demonstrate its Streamvault turnkey security infrastructure appliances, pre-installed with Security Center to offer a simplified software delivery system. In addition to video surveillance, access control and ANPR support, Streamvault also now provides certified performance with KiwiVision Privacy Protector (a core module in Security Center) that dynamically anonymises video to support GDPR compliance for public and private video surveillance environments.

Genetec will also demonstrate how customers can easily migrate their legacy access control systems to a unified Security Center platform.

Privacy and cyber security

Committed to maintaining the highest levels of privacy protection, Genetec continues to inform IT and security professionals on both cyber security and privacy practices. The company has recently launched the Genetec Trust Center, a central repository of educational materials focused on cyber security, privacy and Security-of-Security topics to help system integrators and end users mitigate risks via trusted Best Practice.

“With our growing presence in Germany, Genetec is happy to bring its many innovations to Security Essen this year,” said Nick D’Hoedt, regional manager for the Benelux and DACH at Genetec. “We will show our customers and partners alike how they can unify their security platforms into a scaleable model that offers one solution through a single interface for improved operational efficiency, adhering to the highest standards of GDPR-compliant data privacy. We’re also proud to welcome 11 of our top technology partners from our growing ecosystem of camera, access control, sensing and software vendors.”

Operations

Also on display will be Genetec Mission Control, a collaborative decision and event management software that provides organisations with new levels of situational intelligence, visualisation and complete incident management capabilities.

Genetec Partner Pavilion

As stated, Genetec will host 11 of its technology partners in individual demo pods on the stand at Security Essen. Each partner will demonstrate their hardware and software integrations with Security Center.

Featured sponsors include Bosch, Edesix, MOBOTIX, OPTEX, Panasonic, Quanergy, Siklu, Southwest Microwave, SimonsVoss, The Safe Group and Schréder. 

All show attendees are invited to visit the Genetec Stand (G30) in Hall 5 at Security Essen 2018.

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A.I. Tech’s business intelligence technology sets the Benchmark

The technology that sits at the very heart of the Wisenet Biometrics and Retail solutions, which have been jointly engineered by Hanwha Techwin and analytic specialist A.I. Tech, has won the Business Intelligence category in the Benchmark Innovation Awards 2018 run by Risk Xtra’s sister publication Benchmark Magazine.

The Benchmark Innovation Awards are designed to recognise and reward innovative thinking and the delivery of benefits through advanced security solutions.

A Benchmark test team and an independent panel from the security industry judged products and solutions from across ten technology areas, with A.I. Tech’s AI-Tech video analytics winning the Business Intelligence category against stiff competition from the other shortlisted finalists.WisenetBiometricsandRetail

Wisenet Biometrics and Retail solutions, which are supplied ready to work out-of-the-box, are designed to enable smaller retail chains, as well as smaller outlets such as convenience stores, CTNs and petrol stations to gain a greater understanding of the type and numbers of people who visit their outlets.

“We’re very pleased that A.I. Tech’s innovative video analytics technology has been recognised in the form of this high profile and prestigious award,” said Bob Hwang, managing director of Hanwha Techwin Europe. “This further justifies our strategy of working in close partnership with specialist application developers such as A.I. Tech in order to deliver on our promise of continually developing new and innovative solutions which make good use of our high-performance Wisenet open platform cameras.”

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Axis Communications ‘Showcase’ event shines light on partner innovation

Network video specialist Axis Communications was recently joined by several partner organisations for two highly successful events in the UK and Sweden designed to showcase some of the leading innovation in the network video sector to over 400 attendees.

The events were held over two days in two countries within Northern Europe – Day One took place at Sopwell House in St Albans, Hertfordshire with Day Two held at Axis Communications’ headquarters in Lund, Sweden. More than 30 partners highlighted solutions covering a number of different areas including business management applications, hardware and technology, physical access control, security applications, transmission and storage and video management software.

AxisShowcase1

A total of 230 people attended the UK event and 210 in Sweden.

Doug Adams, business development manager for the Application Development Programme and Technology Partner Programme at Axis, has described the success of the events.

“The Axis Northern European team members were delighted to put on such a great event,” explained Adams. “The showcase open days hosted in the UK and Sweden were extremely valuable to our visitors. We had over 30 software and hardware partners showcasing their solutions to our system integrator partners, distribution partners, consultants and end users. With the visitors able to see a large number of leading expert companies that support Axis products to deliver proven network video and access control solutions, this demonstrated the strength and depth of what our Application Development and Technology Partner programmes can bring to the market.”

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He continued: “This ultimately leads to end users having more choice in their security solutions as we work to bring a Best of Breed-style approach to the market.”

High quality of visitors

Adams’ views were echoed by Sebastian Jensen, global sales expert at SeeTec, who said: “The event itself was fantastic. All the visitors were really excited and interested in what we had to show. I would say that this event was the best I’ve participated in, and I really hope that it’s running again next year.”

Agnetha Kleiner, partner manager for Securiton, added: “The Showcases in both the UK and Sweden have not only been excellent due to being very well organised and run at high profile venues, but also due to the vast number and high quality of visitors with whom we were able to have one-on-one discussions and present our products. It proved to be a perfect forum for creating an in-depth network of hardware and software manufacturers, system integrators, end user customers and other interested parties.”

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This year’s event was the largest of its kind in the UK and Sweden and was attended by installers, system integrators, consultants, end users and those who benefited from the opportunity to see how Axis Communications and its partners can provide solutions to meet their surveillance and business requirements.

Visitors learned about the latest developments and opportunities in all areas of network video including video analytics, business intelligence and associated technologies through demonstrations of real-life applications and solutions delivered by some of Axis’ key development partners.

AxisShowcase4

All of the exhibiting companies are members of the Axis Application and Technology Partner Programmes which have been running for 15 years and are designed to offer members access to leading innovation and technologies. The following companies attended the event:

Agent Vi, Aimetis, Avaya,  BCD Video, Buffalo Technology, Cathexis EU, Cognimatics, Digital Barriers, Entelec, Everseen, Genetec, Icomera, Icomply, Infobric, Innoware, IPS, Milestone Systems, Mirasys, Nedap, Optex, Qognify, P3R Labs, Prism, Raytec, Razberi Technologies, SeeTec, Secure Logiq, Sound Intelligence, Thinking Space, Veracity, Visualise, Wavestore, Western Digital, Xtralis and Zenitel.

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The Risk UK Interview: Kevin Waterhouse (executive vice-president at VCA)

Over recent years, VCA has achieved significant success promoting its analytics as an OEM edge-based solution which can be incorporated into other manufacturers’ IP cameras and devices. No less than 250,000 video channels worldwide are now using the company’s analytics.

VCA has now launched its own brand of IP network devices and software. Here, Kevin Waterhouse (executive vice-president for global sales at VCA) explains to Risk UK the thinking behind this bold step of introducing a new range in a marketplace that’s not short of manufacturers competing for the attention of installers, systems integrators and end users.

Risk UK: Until now, your business model has been based on offering the VCA analytics platform as an OEM solution. What has motivated you to change direction?

Kevin Waterhouse: We remain committed to offering our analytics technology as an OEM solution. Customers can be assured that our long-term strategy includes plans to work closely with an increasing number of manufacturers of surveillance cameras and other devices, as well as Video Management Software (VMS) providers, to ensure this important part of our business will continue to grow.

However, what we have embarked on is a twin-track approach whereby VCA will also directly support systems integrators to help them generate new revenue streams by supplying them with ‘out-of-the-box’ analytics built into the VCA brand of IP network devices.

Kevin Waterhouse of VCA

Kevin Waterhouse of VCA

Risk UK: What are these new revenue streams to which you refer? 

Kevin Waterhouse: The new revenue streams relate to the opportunity to provide end users with intelligent video surveillance solutions that can do so much more than just deter or detect criminal activity. The analytics incorporated into the new VCA range enhances our ability in the video monitoring sector to reduce false alarms and improve detection.

It also opens up the opportunity to gather reliable and verifiable data to help a diverse range of businesses and organisations such as banks, casinos, hospitals, educational establishments, retailers and hospitality venues achieve a greater understanding of the behaviour of people who work at or visit their premises.

The technology is capable of capturing metadata that can be graphically displayed in customisable reports to provide marketing, Health and Safety, Human Resources and other operational departments with the information they need to achieve their business objectives.

By dealing directly with systems integrators, we’ll be able to ensure that they benefit from the extensive knowledge and expertise of our pre- and post-sales support teams such that they’re equipped with the necessary tools and have the confidence to be able to offer the full benefits of VCA to their clients.

Risk UK: Can you give us some examples of how this will help your new customers generate new revenue streams? 

Kevin Waterhouse: The analytics built into the VCA devices will enable them to offer their clients added value from their investment in video surveillance systems and, if they wish, offer the cameras as part of a ‘Security as a Service business model. We intend to work closely with a hand-picked network of customers to help them profit from this model and, in the process, offer tangible benefits to their clients. 

In the retail sector, for example, with training and support from VCA, systems integrators can offer their clients the opportunity to increase productivity with less staff, improve customer satisfaction by minimising delays at check-outs or identify the best times and locations for product promotions.

These are just a few goals that can be achieved with very little effort with the help of devices featuring VCA analytics. It also provides security personnel with a powerful tool to detect and combat theft and other criminal activity. 

Risk UK: There are now a large number of other analytics solutions available for customers. How does VCA stand out from the crowd? 

Kevin Waterhouse: ‘User friendly’ may be an overused phrase, but it is in fact an accurate description of VCA analytics. The significance of this should not be underrated, as there’s a perception in the marketplace that analytics can be difficult to implement and use.

We will be adding to the user friendliness of our analytics over the coming months with a new dashboard graphical user interface which will make it even easier for any business to view both real-time and historical business intelligence.

VCA analytics has also established a reputation for being highly accurate and, when employed for intruder detection purposes, has a very low rate of false alarms. This is particularly important in outdoor environments. Here, false alarms continue to be a major issue for organisations who need an effective perimeter protection solution to detect intruders.

It’s now taken for granted that HD cameras from any reputable manufacturer should be able to capture evidence grade images. However, our on-board video analytics significantly upgrade the capability of VCA cameras which, for this type of application, should perhaps be better described as ‘Intelligent Video Detectors’.

In this respect, they provide a great opportunity for VCA installers, remote monitoring centres and end users to work in harmony when it comes to reducing the time-consuming and costly impact of false alarms. It’s just another excellent example of how VCA can support the supply chain by generating new revenue streams while at the same time providing end users with a robust and reliable solution.

Risk UK: You’ve spoken about the new devices carrying the VCA brand, but you also mentioned VMS providers. Can you expand on this part of your strategy?

Kevin Waterhouse: Sure. In addition to our edge-based devices, we’ve developed a server-based software tool that will make the integration of our VCA software very quick and with little CPU overhead. The software can be added to either Linux or Windows-based software.

We already have a number of VMS clients embedding VCA and expect many more to follow along with PSIM, access and intelligent building software providers. In addition, we will shortly be launching a new device which will allow VCA to be added to any IP camera providing an RTSP stream.

Risk UK: So is VCA not developing its own VMS?

Kevin Waterhouse: Absolutely not. We have a very good relationship with the leading VMS providers and have worked closely with them to develop our VCA software tool. However, we have now released some application-specific software to support our edge devices. Ucountit, for example, is our cloud-based Business Intelligence service and Utrack is a unique auto tracking software tool. Both have been introduced because we believe it’s important to provide application solutions that fully exploit our analytics technology.

Risk UK: So you have new products and new services, but will you have sufficient resources to directly supply and support these systems integrators? 

Kevin Waterhouse: We will not hesitate to continue investing in HR to ensure that our pre- and post-sales services more than match any increase in sales. It’s already the case that we have a strong technical support team in place and have recently recruited three seasoned security professionals to ensure that we can support customers worldwide.

Gary Mercer has joined VCA as UK sales manager while Ami Paz is our new business development manager for Israel and Çağlan Dilber has been appointed business development manager for the MENA region.

Ian Young has also joined the EMEA team to drive the software and applications developments and business.

All four have extensive global experience in the design and implementation of analytics applications across many different market sectors. Recently, we’ve extended our US team. There’ll be more news on this in the near future.

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Capita Technology Solutions launches ‘CloudVision’ security and business intelligence service

Capita Technology Solutions has launched an all-new hosted video surveillance and analytics service using automated technology to simplify security management and intelligence gathering, in turn solving the expensive and logistically complex challenge of using CCTV systems in real-time.

Capita CloudVision integrates high quality cameras and intelligent video monitoring, enabling businesses to enhance their control over physical security and business intelligence.

The system’s sophisticated analytics include cross line detection – which actively detects moving objects that cross a virtual line – and digital auto tracking which automatically detects and follows moving objects such as people and vehicles.

CloudVision also offers intrusion detection and a people counting facility, allowing retailers to monitor customer traffic.

Capita's CloudVision

Capita’s CloudVision

Data is stored in secure UK data centres and can then be accessed by any Internet-connected device, including mobile phones, subsequently providing data for Control Room and security staff. This enables organisations of any size to implement the most appropriate and cost-effective system possible, minimising infrastructure costs and simplifying installation.

The service was officially launched at IFSEC International, which ran at London’s ExCeL from 16-18 June..

Simon Furber, managing director at Capita Technology Solutions, commented: “Our new CloudVision service will be a key tool for companies looking to secure their assets or understand their business. Working at any scale, the new integrated system will mean that complex analytics tools and real-time security monitoring can be delivered wherever they are needed and when they are needed.”

Simon Furber

Simon Furber

*For further information about CloudVision visit: https://youtu.be/GR1RhgFBNd0

**Capita Technology Solutions is a value-added reseller and systems integrator business unit within Capita IT Enterprise Services. Technology Solutions offers a breadth of services across voice, contact centre, data networking and IT infrastructure to deliver high performance business operations. The business exists to remove complexity, risk and excess cost from IT services while optimising the lifecycle of existing IT investments. Further information can be found at: http://www.capita-its.co.uk/solutions/pages/technologysolutions.aspx

***Capita plc is the UK’s leading provider of customer and business process management and integrated professional support service solutions. With 68,000 people operating at over 400 sites – including 80 business centres across the UK, Europe, India and South Africa – the Group uses its expertise, infrastructure and scale benefits to transform its clients’ services, driving down costs and adding value.

Capita is quoted on the London Stock Exchange and is a constituent of the FTSE 100 with 2014 revenues of £4.4 billion. Further information on Capita plc can be found online at: www.capita.co.uk

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