Tag Archives: BNP Paribas Real Estate

Axis Security’s Employee of the Year Awards recognise exemplary members of staff

Axis Security, one of the UK’s leading security service providers, recently celebrated the successful achievements and extraordinary efforts of its employees during the company’s Christmas Luncheon held at the Waldorf Hilton Hotel, London.

Four awards were bestowed at the event: Security Employee of the Year, Acuity Employee of the Year, National Team of the Year and London Team of the Year, in addition to new awards honouring both support staff and management.

The Security Employee of the Year Award was won by Emil Hawryluk, who has been with Axis Security since 2009 and contracted at The British Library since 2011. In his current role as security manager, Hawryluk leads a team of 17 and has been praised for ‘exceptionally high standards’ in what is an extremely busy and constantly changing environment. His recent duties have included helping to facilitate visits from the Chancellor of the Exchequer and the Chinese Vice-President.

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Emil Hawryluk picks up the Employee of the Year Award from Axis Security account manager Nick Lowe

Acuity, the Axis Group’s Front of House division, presented its Employee of the Year Award to Ellie Self, who works at Earl Place, which is managed by BNP Paribas Real Estate. Self was commended for her assistance in improving the building’s sustainability credentials, the planning, organisation and execution of numerous successful events, training new employees in compliance and, above all, for her outstanding average monthly Service Level Agreement score of 108% (which is the highest average score attained at any Acuity site).

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Ellie Self: Acuity’s Employee of the Year

The security team at Wythenshawe Hospital scooped the National Team of the Year Award, while the London Team of the Year Award was bestowed upon the team at Ark Data Centre’s Cody Park site.

David Mundell, managing director at Axis Security, believes it’s important to recognise staff achievements that go above and beyond the Call of Duty.

“Our winners have all demonstrated a strong work ethic, clear customer service skills and a thorough commitment to all aspects of their job,” stated Mundell. “They represent Axis Security’s values and are a credit to themselves, our customers and our business.”

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Acuity wins Soft FM Services Award at BNP Paribas Supplier Forum

Acuity, the Axis Group’s Front of House services division, has been awarded the 2016 ‘Highest Net Promoter Score of Soft FM Services Providers’ Award at BNP Paribas Real Estate’s inaugural Supplier Forum dinner.

The awards, which took place in the City of London, were held to celebrate and recognise the performance and achievements of BNP Paribas Real Estate’s service partners and was the culmination of its 2016 supplier relationship management (SRM) programme.

The SRM programme requires all service partners – including Acuity – to engage with BNP Paribas Real Estate in a quarterly satisfaction survey, with the results generating a Net Promoter Score for each company.

Acuity currently provides reception management services at ten properties for BNP Paribas Real Estate, and achieved a Net Promoter Score of 100% during 2016.

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Above (Left to Right): Mark Coupe (head of facilities management and senior director, BNP Paribas Real Estate BNPPRE), Arik Benichou (senior account manager, Acuity), Chiara Di Rienzo (operations director, Acuity), Neil Ames (managing director, Acuity) and Rory Underwood, the record-breaking former English Rugby Union player who presented this year’s awards

Accepting the award, Neil Ames (managing director of Acuity), explained that he’s extremely pleased and proud of the company’s achievements. “Acuity is a relatively young company,” stated Ames, “and to achieve a higher Net Promoter Score than our more established competitors, among them companies from other soft services disciplines, is an incredible achievement.”

Chiara Di Rienzo, Acuity’s operations director, views the award as important recognition of the professionalism, energy and enthusiasm of Acuity’s account managers and reception teams. “Everyone at Acuity has contributed towards this success,” said Di Rienzo. “My sincere thanks go to all for their commitment and for being formidable brand ambassadors for both Acuity and BNP Paribas Real Estate.”

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