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Pacom achieves highest European security grade for intrusion detection

Pacom Systems, a specialist in high-level integrated security management solutions, has announced that the 8002 Intelligent Field Controller and associated devices have been awarded EN50131 Grade 4 approval – the highest European standard for intruder alarm security and signalling.

The EN50131 Standard uses the concept of security grades to classify Intrusion and Hold-Up Alarm Systems based upon the level of risk. Grade 1 is the lowest tier and represents environments in which intruders are expected to have a low knowledge of intruder alarm systems and there is a low risk of theft.

At the other end of the scale, a Grade 4 system is where security takes precedence over all other factors.  At this level, intruders are expected to have the ability and resources to plan a burglary in advance and have the knowledge and equipment to alter part of the intruder alarm system to avoid detection.

Grade 4 compliance indicates that Pacom has met the demanding requirements of the EN50131 Standard. The 8002 Controller is now certified for the highest risk environments which can include applications within the banking and finance, military, transport, Government, education and healthcare sectors.

pacom8002

 

“This is a significant milestone for Pacom” stated Andrew Minnikin, global sales director for the company. “We’re extremely proud to be one of the very few companies globally to have achieved EN50131 Grade 4, and we look forward to providing this elevated level of security to our customers.”

The Pacom 8002 is an integrated access and alarm controller that delivers an all-in-one building platform integrating the functionality required for a remote security system. Its modular architecture makes the 8002 Controller simple to install and configure, as well as expand and integrate as future security needs require.

As an alarm system, the 8002 Controller supports up to 32 alarm areas and 256 alarm zones. The 8002 controller can operate stand-alone for smaller projects or as part of a fully integrated alarm and access control system for larger buildings or multi-site applications.

*For more information about the Pacom 8002 Intelligent Field Controller visit www.pacom.com

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The Risk UK Interview: Kevin Waterhouse (executive vice-president at VCA)

Over recent years, VCA has achieved significant success promoting its analytics as an OEM edge-based solution which can be incorporated into other manufacturers’ IP cameras and devices. No less than 250,000 video channels worldwide are now using the company’s analytics.

VCA has now launched its own brand of IP network devices and software. Here, Kevin Waterhouse (executive vice-president for global sales at VCA) explains to Risk UK the thinking behind this bold step of introducing a new range in a marketplace that’s not short of manufacturers competing for the attention of installers, systems integrators and end users.

Risk UK: Until now, your business model has been based on offering the VCA analytics platform as an OEM solution. What has motivated you to change direction?

Kevin Waterhouse: We remain committed to offering our analytics technology as an OEM solution. Customers can be assured that our long-term strategy includes plans to work closely with an increasing number of manufacturers of surveillance cameras and other devices, as well as Video Management Software (VMS) providers, to ensure this important part of our business will continue to grow.

However, what we have embarked on is a twin-track approach whereby VCA will also directly support systems integrators to help them generate new revenue streams by supplying them with ‘out-of-the-box’ analytics built into the VCA brand of IP network devices.

Kevin Waterhouse of VCA

Kevin Waterhouse of VCA

Risk UK: What are these new revenue streams to which you refer? 

Kevin Waterhouse: The new revenue streams relate to the opportunity to provide end users with intelligent video surveillance solutions that can do so much more than just deter or detect criminal activity. The analytics incorporated into the new VCA range enhances our ability in the video monitoring sector to reduce false alarms and improve detection.

It also opens up the opportunity to gather reliable and verifiable data to help a diverse range of businesses and organisations such as banks, casinos, hospitals, educational establishments, retailers and hospitality venues achieve a greater understanding of the behaviour of people who work at or visit their premises.

The technology is capable of capturing metadata that can be graphically displayed in customisable reports to provide marketing, Health and Safety, Human Resources and other operational departments with the information they need to achieve their business objectives.

By dealing directly with systems integrators, we’ll be able to ensure that they benefit from the extensive knowledge and expertise of our pre- and post-sales support teams such that they’re equipped with the necessary tools and have the confidence to be able to offer the full benefits of VCA to their clients.

Risk UK: Can you give us some examples of how this will help your new customers generate new revenue streams? 

Kevin Waterhouse: The analytics built into the VCA devices will enable them to offer their clients added value from their investment in video surveillance systems and, if they wish, offer the cameras as part of a ‘Security as a Service business model. We intend to work closely with a hand-picked network of customers to help them profit from this model and, in the process, offer tangible benefits to their clients. 

In the retail sector, for example, with training and support from VCA, systems integrators can offer their clients the opportunity to increase productivity with less staff, improve customer satisfaction by minimising delays at check-outs or identify the best times and locations for product promotions.

These are just a few goals that can be achieved with very little effort with the help of devices featuring VCA analytics. It also provides security personnel with a powerful tool to detect and combat theft and other criminal activity. 

Risk UK: There are now a large number of other analytics solutions available for customers. How does VCA stand out from the crowd? 

Kevin Waterhouse: ‘User friendly’ may be an overused phrase, but it is in fact an accurate description of VCA analytics. The significance of this should not be underrated, as there’s a perception in the marketplace that analytics can be difficult to implement and use.

We will be adding to the user friendliness of our analytics over the coming months with a new dashboard graphical user interface which will make it even easier for any business to view both real-time and historical business intelligence.

VCA analytics has also established a reputation for being highly accurate and, when employed for intruder detection purposes, has a very low rate of false alarms. This is particularly important in outdoor environments. Here, false alarms continue to be a major issue for organisations who need an effective perimeter protection solution to detect intruders.

It’s now taken for granted that HD cameras from any reputable manufacturer should be able to capture evidence grade images. However, our on-board video analytics significantly upgrade the capability of VCA cameras which, for this type of application, should perhaps be better described as ‘Intelligent Video Detectors’.

In this respect, they provide a great opportunity for VCA installers, remote monitoring centres and end users to work in harmony when it comes to reducing the time-consuming and costly impact of false alarms. It’s just another excellent example of how VCA can support the supply chain by generating new revenue streams while at the same time providing end users with a robust and reliable solution.

Risk UK: You’ve spoken about the new devices carrying the VCA brand, but you also mentioned VMS providers. Can you expand on this part of your strategy?

Kevin Waterhouse: Sure. In addition to our edge-based devices, we’ve developed a server-based software tool that will make the integration of our VCA software very quick and with little CPU overhead. The software can be added to either Linux or Windows-based software.

We already have a number of VMS clients embedding VCA and expect many more to follow along with PSIM, access and intelligent building software providers. In addition, we will shortly be launching a new device which will allow VCA to be added to any IP camera providing an RTSP stream.

Risk UK: So is VCA not developing its own VMS?

Kevin Waterhouse: Absolutely not. We have a very good relationship with the leading VMS providers and have worked closely with them to develop our VCA software tool. However, we have now released some application-specific software to support our edge devices. Ucountit, for example, is our cloud-based Business Intelligence service and Utrack is a unique auto tracking software tool. Both have been introduced because we believe it’s important to provide application solutions that fully exploit our analytics technology.

Risk UK: So you have new products and new services, but will you have sufficient resources to directly supply and support these systems integrators? 

Kevin Waterhouse: We will not hesitate to continue investing in HR to ensure that our pre- and post-sales services more than match any increase in sales. It’s already the case that we have a strong technical support team in place and have recently recruited three seasoned security professionals to ensure that we can support customers worldwide.

Gary Mercer has joined VCA as UK sales manager while Ami Paz is our new business development manager for Israel and Çağlan Dilber has been appointed business development manager for the MENA region.

Ian Young has also joined the EMEA team to drive the software and applications developments and business.

All four have extensive global experience in the design and implementation of analytics applications across many different market sectors. Recently, we’ve extended our US team. There’ll be more news on this in the near future.

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Corps Security celebrates succession of major contract wins

Specialist security solutions provider Corps Security is celebrating after confirming a number of prestigious new account wins which have seen the company smash its annual sales target in the first six months of the business’ financial year.

With business confidence sweeping back into the UK security sector, Corps Security’s success mirrors the findings of a study earlier this year published by market analyst Plimsoll which found that half of the security companies questioned are increasing sales and improving profits, with a significant proportion of them delivering growth rates of up to 8%.

Corps Security’s most recent contract wins emanate from organisations in a range of diverse sectors including banking and finance and local Government, as well as a world famous art institute.

The company’s highly trained and skilled security officers have also been deployed at the Wellcome Trust’s London headquarters to protect one of the leading global charitable foundations which is dedicated to achieving extraordinary improvements when it comes to both human and animal health. Indeed, the important work conducted by the Trust currently includes enabling an international consortium to accelerate the development of an Ebola vaccine.

Peter Webster: CEO at Corps Security

Peter Webster: CEO at Corps Security

Also in the healthcare sector, Guy’s and St Thomas’ NHS Foundation Trust is benefiting from having Corps Security’s personnel as part of its on-site team. Corps Security won this contract after taking part in a competitive tender process with six other security providers, all of whom are part of the London Procurement Partnership framework.

In addition to physical security, Corps Security is responsible for supplying a range of patient supervisory services to protect doctors, nurses and patients in acute care, as well as ensuring that those individuals receiving treatment do not harm themselves. This is a particularly sensitive area and the company’s officers are given specialist training to ensure that they can operate under these types of extreme circumstances.

Fully-integrated solutions for end users

As is the case with all of its contract wins, Corps Security is able to demonstrate an ability to provide the highest levels of service and value for money. Customer feedback suggests that this is thanks to the company’s unique corporate structure and ability to develop a fully integrated solution for the end user that reduces spend and enhances protection by cost-effectively and efficiently combining the use of physical security with surveillance technology and remote monitoring.

Corps Security's dedicated Support Centre provides vital services for end user customers

Corps Security’s dedicated Support Centre provides vital services for end user customers

Nik Flytzanis, Corps Security’s business development manager, is convinced that the company’s recent success is also due to organisations across all vertical sectors recognising the importance of using specialist providers rather than those offering ‘bundled’ services.

“Security is quite unlike any other service,” said Flytzanis. “Due to our clear focus and dedication to this field, we are able to provide a comprehensive solution that always meets our customers’ bespoke needs. I’m delighted that we’re now able to offer our expertise to prestigious organisations such as the Wellcome Trust and Guy’s and St Thomas’ NHS Foundation Trust, both of whom I’m fully confident will benefit enormously from our uniquely ethical and innovative approach to service delivery.”

Nik Flytzanis of Corps Security

Nik Flytzanis: business development manager at Corps Security

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