Tag Archives: ARC

Military grade perimeter detection solution to be showcased by CLD Fencing Systems at IFSEC International

CLD Fencing Systems, the UK supplier of rigid mesh fencing systems and security gates, will be debuting a state-of-the-art military grade perimeter detection system in the form of the SV5000 at IFSEC International 2017. Designed to offer a fully-autonomous PTZ camera with wireless detection, the system is powered by solar energy allowing rapid deployment to the most remote locations around the world.

With the ability to push video to any Alarm Receiving Centre (ARC) globally on detection of a threat, the system can also pull video on demand to any Android or iOS device via a dedicated app. This feature means that the system can sleep and save battery power until a detection occurs.

SV5000Image2

Once ‘awakened’, it the sends all communication across a fully-encrypted GSM WAN network thanks to its bespoke point-to-point encrypted network and military-based compression. This is in opposition to standard systems that have to rely on data-heavy TCP IP backbones.

The system requires no hard-wired power or communication network and offers a highly cost-effective detection system that can be integrated and placed alongside existing networks. With the ability to be mounted on either a permanent post, building, fence line or via CLDs FenceSafe temporary fencing solution, the SV5000 perimeter detection system is said to offer a ‘first’ for the protection of estates and assets.

SV5000Image1

*Live demonstrations will be available on Stand C1570 at IFSEC International from Tuesday 20 June to Thursday 22 June. For further information contact CLD Fencing Systems via e-mail at info@cld-fencing.com

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CSL unveils RISCO as new DigiAir Connected Partner

Following on from the recent launch of DigiAir Connected with Pyronix, CSL has now announced its latest Connected Partner – RISCO. At present, CSL is working with the industry’s leading security panel manufacturers to bring security solution installers panel-specific signalling that combines the features of the award-winning DigiAir with those of a chosen alarm panel and the added option of an end user App.

Smart alarm systems are growing in popularity as more end users opt for smart phone Apps to control smart devices in their home from their phone. Until now, Apps have only been available with self-monitored systems, but more end users are demanding smart phone Apps plus reliable Alarm Receiving Centre (ARC) connectivity. Now they can have both thanks to DigiAir Connected.

CSLDigiAirConnected

RISCO’s variants of DigiAir Connected – GSM and LAN – are available to order from ARCS. Installers can also enable ARC monitoring on existing and new installations where the communication hardware is already built within the panel with the new ARC connection only solution.

All of these variants of DigiAir Connected are available on RISCO’s Agility3, LightSYS2 and ProSYS+ panels.

CSL’s sales director Rob Evans commented: “Installers already have access to signalling products that provide end user Apps. DigiAir Connected is the only product to offer smart phone Apps with reliable ARC connectivity. With end user convenience and a guaranteed response to an alarm, DigiAir Connected also discourages self-monitored systems that bypass ARCs. We’re delighted to welcome RISCO on board as a CSL Connected Partner, with more manufacturers to follow very soon.”

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Vicom helps London Underground protect key depot with security solution from MOBOTIX

MOBOTIX AG, a leading manufacturer of digital high resolution, network-based video security systems has been involved with a project for London Underground (LU) using thermal imaging technology to protect a service depot.

At one of its service depots, LU began a security upgrade project that needed to take into account the limitations imposed by the depot’s location while addressing the need to maintain 24-hour a day access complete with a full audit of who has accessed the site and what equipment had been removed.

LU was also keen to avoid using cumbersome PTZ cameras and external housings while still ensuring the site was always covered and using the least number of devices to increase reliability of the system.

Vicom, a highly-regarded systems specialist with a number of successful rail sector projects under its belt, duly proposed an innovative solution using a combination of MOBOTIX thermal and hemispheric cameras featuring advanced analytics with local access control and remote monitoring.

By using MOBOTIX’s decentralised concept and dual lens cameras, the proposal would provide intelligent analytics able to detect site intruders during the day and night without the need for external perimeter lighting.

Site survey and capability testing

Vicom carried out a detailed site survey and capability test at the depot location to ensure the site could be monitored both day and night.

Due to the dual lens capabilities and hemispheric models, the entire site was designed to be secured using just six cameras.

The system is also integrated alongside IP access control, intruder alarm and Public Address systems which are remotely monitored 365 days per annum by an NSI Gold-accredited Alarm Receiving Centre (ARC).

Through the use of built-in Power-over-Ethernet capability and the MOBOTIX MxPEG video encoder technology, all video from the site is relayed back to the ARC over a single BT provisioned broadband circuit.

The simplicity of the installation meant that the whole project, including exhaustive testing and sign-off phases, took just 12 weeks to complete.

The flexibility of the system means that different areas can be armed independently while the thermal imaging combined with the MOBOTIX MxAnalytics system built into each camera can detect movement and emit an audible alarm, warning any intruders to leave the area.

MxAnalytics also makes it possible to track the movement of people and objects in a given image. The end user is able to collect statistical behaviour data to maintain a complete audit of site activity.

Since implementation, the system has been extremely effective with only some minor remedial work required to secure the site against the encroachment of urban wildlife such as foxes that occasionally trigged alarms.

Adoption at other sites

John Hinds CEng MIET, senior telecommunications engineer at London Underground, said: “This has proven to be a successful project. Based on the results, it’s definitely an approach we could consider adopting at other sites across the capital.”

Paul Bonnet, managing director for Vicom, added: “This is a great example of how innovative IP video surveillance systems can help save hundreds of thousands of pounds each year in security guarding costs while at the same time delivering the flexibility and accessibility that customers require without compromising on security.”

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Chubb launches Keyholder Care alert service designed to protect lone workers

Chubb Fire & Security has introduced a new key holder alert service to help employers protect those employees who work alone or respond to activated alarms. 

With the new Chubb Keyholder Care alert, an employee’s mobile phone is allocated a unique reference number and a dedicated connection to a Chubb Alarm Receiving Centre (ARC). When that employee is on site, a set time period is selected for the employee to report in by or be contacted by the ARC to ensure they are safe.

If the employee fails to report at the agreed time, an ARC operator will call the mobile device to check on the employee. If no acknowledgement of a safe return or an extension to the time window is received, the situation is immediately escalated with an emergency response.

Keyholder Care will further enhance Chubb’s intruder security and monitoring services, assisting employers in protecting their field workforce as outlined by the Health and Safety at Work Act.

“Chubb’s simple and yet highly effective Keyholder Care solution allows organisations to meet this requirement, but most importantly that ensure any worker in trouble can be reached within a specified time period,” said Colin Leatherbarrow, product solutions director for Chubb Fire & Security. “This gives both the employee and employer the peace of mind that someone is watching their back and will immediately respond should assistance be needed.”

Since Keyholder Care uses existing technology, the service is easy to implement and requires no installation costs. It can be set up within minutes and is suitable for workforces of any size, providing nationwide protection on a 24/7, 365 days a year basis.

*For more information visit: www.chubb.co.uk

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RISCO Group announces strategic partnership with CSL DualCom and unveils new HandyApp

Global integrated security solutions provider RISCO Group has announced a “pioneering” partnership with CSL DualCom. Available now, the award-winning RISCO LightSYSTM 2 and RISCO AgilityTM 3 IP/GSM panels are being supplied as standard with the DualCom WorldSIM®.

CSL DualCom is renowned for providing a platform and products that facilitate the reliable delivery of alarm signals from any protected premises to the Alarm Receiving Centre (ARC) – and all while reducing or eliminating any erroneous issues for ARCs and installers.

CSL DualCom’s Critical Connectivity® services negate the need for hard-wired IT infrastructure as connection to the Cloud can be achieved across IP or any mobile network using a DualCom WorldSIM®. The multi-network WorldSIM® ensures increased signal reliability and can help to reduce false alarms by up to 90%.

RISCO and CSL DualCom have entered a strategic partnership

RISCO and CSL DualCom have entered a strategic partnership

With the DualCom WorldSIM® onboard RISCO LightSYS 2 and Agility 3 IP/GSM panels, connection to RISCO Cloud is simplified and affords live video verification and access to RISCO’s advanced HandyApp (more of which anon).

Enhancing the feature set of any installation, RISCO Cloud saves time and resources via its remote-servicing capabilities of connected systems.

The WorldSIM from CSL DualCom is quick and easy to set-up. Visit: m2mconnect.csldual.com/risco and follow the registration link provided.

RISCO supports security installers with new HandyApp

RISCO Group has launched HandyApp, an app for Apple and Android devices that brings together everything an installer may need­­ – and it’s all available at their fingertips.

The first smart phone application to provide all sales and installation activities to support professional security installers, RISCO HandyApp provides comprehensive on-demand access to RISCO sales and aftercare services.

Available free-of-charge, HandyApp supports instant access to installation manuals and user guides, as well as sales materials such as product images and brochures.

To help ensure the sales and specification process is made as simple as possible, selected files may be shared with customers via an in-app share button, allowing materials to be forwarded directly via message or e-mail.

RISCO's Handy App for the iPhone

RISCO’s Handy App for the iPhone

Using the QR codes found on RISCO products and packaging, HandyApp can also be used to instantly retrieve specific product information such as part numbers and unique serial numbers. This enables fast access to product materials and easy identification of product details in the app’s Service and Support area.

Additionally, QR codes can be used to activate the Warranty Activation function. Once scanned, any RISCO product’s warranty is automatically extended by six months – increasing the warranty period to 30 months.

Power consumption, battery back-up and anti-code generator calculators are also available to assist security installers. Specified by system, they calculate if additional power supplies are required while the anti-code generator allows alarm panels to be unlocked both simply and efficiently.

The app’s Service and Support area provides a direct connection to the local RISCO support team, allowing any service or warranty queries to be answered quickly and efficiently.

For easier troubleshooting, users can also transfer images directly though the app.

*Click to download the HandyApp at no cost for mobile or tablet devices:

<Apple iOS> Links to: https://itunes.apple.com/gb/app/irisco/id462155789?mt=8

<Android> Links to: https://play.google.com/store/apps/details?id=com.riscogroup.riscoservice.handyapp&hl=en_GB

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WebWayOne alarm handling solutions installed at Tavcom’s Training Centre

Students participating in one of Tavcom Training’s Alarm Systems courses will be able to gain practical hands-on experience of alarm handling within a Control Room environment thanks to equipment donated by WebWayOne.

The equipment installed in the Control Room operators’ testing area at Tavcom’s Training Centre in Bishops Waltham includes Communicator Pro and Mini devices, as well as WebWayWorld web access in order for students to familiarise themselves with the commissioning and support of IP and 2G/3G communication.

Six WebWay communicators are fully operational and signalling to test accounts at Southern Monitoring’s Alarm Receiving Centre in Waterlooville, with remote access via MASWeb to view alarm delivery in real time.

 

The communicators are serially connected to Honeywell Galaxy and Texecom Intruder panels and can take advantage of SIA3 signalling which includes the support of remote servicing and diagnostics.

Putting theory into practice

“As the leading provider of security systems training, we are always looking to use the latest available technology to enhance the effectiveness of our training courses by offering students opportunities to immediately put theory into practice,” said Paul Tennent, managing director of Tavcom Training. “We’re therefore very grateful to WebWayOne for its support in providing ATS equipment. We will certainly be able to put it to good use in all of our Alarm Systems-related training courses which we will be conducting during 2015.”

Tavcom currently offers over 70 regularly scheduled training courses ranging from one-day seminars to five-day, fully-residential programmes. The courses are designed to meet the training requirements of security professionals at all levels, from foundation courses for those with little or no previous experience through to highly advanced programmes for Control Room supervisors, security managers and company executives.

The wide range of technical and non-technical courses covers all security systems-related fields including security management, Control Room operations, system planning and project management, structured cabling, disaster recovery and covert CCTV.

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Hikvision and EMCS form partnership to expand CCTV system checks

Hikvision is expanding available opportunities for comprehensive CCTV system checks by establishing a unique partnership with EMCS, one of the UK’s largest independent monitoring stations.

The arrangements means that EMCS will now use the CCTV Sentry software to pro-actively monitor every customers’ CCTV system (not just those that traditionally opt for a monitored solution) and then send an e-mail if any problem is detected.

For its part, Hikvision has ensured that its entire range of DVR, NVR, Hybrid and HD-SDI products is 100% compatible.

EMCS has worked closely with Hikvision to roll out this comprehensive system checking service for the 80% of customers who, until now, have not had their CCTV systems monitored.

The remote status checking service offers round-the-clock peace of mind to all CCTV customers

The remote status checking service offers round-the-clock peace of mind to all CCTV customers

As stated, every Hikvision DVR is now compatible with CCTV Sentry and provides information on camera and hard disk failures, recording issues and any time accuracy problems. In addition to e-mail alerts, CCTV Sentry customers can view a live status web page on their smartphone anywhere, any time.

“As a result of our partnership with EMCS, CCTV Sentry will now be available to security and risk managers at every multi-site organisation where a fully-functional CCTV system is a necessity,” explained Keen Yao, international marketing director at Hikvision. “That includes organisations in sectors such as retail, banking, hotels, education, logistics, transportation and Critical National Infrastructure.”

Yao went on to comment: “This new arrangement provides all EMCS customers with a valuable and highly proactive maintenance service tool that helps to ensure their CCTV systems are fully operational on a 24/7 basis.”

Offering his views on the new partnership, Mark Hewerdine (CCTV manager at EMCS) said: “Our customers can be rightly confident in the knowledge that all Hikvision products are 100% compatible with CCTV Sentry, that they’re competitively priced, easy to use and, most important of all perhaps, both stable and reliable.”

Yao added: “Integrating CCTV Sentry with EMCS’ standard alarm panel represents a genuine breakthrough for those sites with unmonitored CCTV installations, allowing end users to be alerted when a fault happens rather than them only finding out after an incident has occurred. It also means the team at EMCS can offer an immediate visual check for an intruder if an alarm should be triggered.”

About EMCS and Hikvision

EMCS is one of the UK’s largest independent monitoring stations. Not tied to any one alarm company, EMCS is able to offer intruder alarm installers “the best alarm monitoring solution” for each of their end user customers.

All of the company’s front and back office facilities are based in the UK and available to be contacted 24 hours a day, seven days a week. Indeed, the dual Alarm Receiving Centres (ARC) are completely self-contained and resistant to both physical attack and power failures.

Importantly, EMCS has been awarded NSI Gold for intruder and fire alarm systems, is recognised by the SSAIB and accredited to ISO 9001-2008. EMCS’ operation was one of the first ARCs to be accredited to British Standard BS 8418 for CCTV monitoring.

*End users can access more information on the business at: http://www.emcs.co.uk

Hikvision specialises in video surveillance technology, designing and manufacturing a full line of innovative CCTV and video surveillance products. Those products range from cameras and DVRs through to specialist video management software.

Since inception back in 2001, the company has formed “the industry’s largest R&D team” and operates out of “state-of-art manufacturing facilities”. Both allow Hikvision’s customers the benefit of “world class products” designed with the assistance of cutting-edge technology.

As a further commitment to its customers, each year Hikvision reinvests 7% of its annual revenue into R&D for continued product innovation and improvement.

*For more information visit Hikvision’s website at: http://www.hikvision.com

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Guardian24’s Alarm Receiving Centre awarded BS 8484 certification

Guardian24’s Alarm Receiving Centre, Community Safety Glasgow (CSG), has been awarded the BS 8484 accreditation for its capability to monitor lone working alarms.

BS 8484 is the Code of Practice for the provision of lone worker device services. Being awarded this accreditation ensures that, should a panic alert be received by CSG, operators can bypass the 999 system and go straight to the appropriate police Control Room, in turn receiving the highest level of police response available.

Speed of response can be critical in potentially life-threatening circumstances as precious time is saved when despatching the appropriate response.

Alarm Receiving Centres (ARCs) not audited and certified to BS 8484 are reliant on dialling 999 in an emergency and cannot guarantee a timely police response. Being accredited to BS 8484 means that, when a lone worker raises a panic alert on their personal safety solution, the police will respond with the highest level of response available as they will know the alarm emanates from an accredited ARC and is likely to be a genuine request for help.

Guardian24’s Alarm Receiving Centre has been awarded BS 8484 certification

Guardian24’s Alarm Receiving Centre has been awarded BS 8484 certification

BS 8484 is also intended to minimise the number of false alarms received by the response services. On a Guardian24 lone worker solution, once a panic alert is raised, a live line of audio recording is opened which allows the ARC operators to listen in live and hear what’s happening during the panic alert situation. This enables the ARC to establish the severity of the lone worker’s situation and verify if it’s a genuine request for help or otherwise.

This is essential to gain police support by reducing false alarms and unnecessary demands on their response resources. An additional benefit of the live audio is that if a genuine alert is raised, the recording of the audio can be used as evidence in court.

Lisé Fisher, operations manager at CSG, commented: “We’re delighted to be awarded National Security Inspectorate accreditation for BS 8484. This is a welcome addition to our monitoring portfolio and strengthens our position as a Gold Standard Category II ARC. The standard states that the ARC must be satisfied the alarms originate from personal safety devices certified to BS 8484 and that the suppliers of the devices are also BS 8484 certified. This is why CSG partners with Guardian24.”

Being awarded the BS 8484 accreditation shows that CSG is a reputable and certified ARC. The standard can be used by prospective clients as a benchmark against which lone worker security and safety services may be measured.

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IDIS completes successful integration of DirectIP and SureView’s Immix CS/CC

IDIS has announced the completion of integration between its total surveillance offering – DirectIP – and Immix, which correlates and manages unlimited video and other security systems alarms into a single unified platform.

IDIS customers can now harness the power and high-performance DirectIP surveillance through their partner Alarm Receiving Centres (ARCs), central stations or in-house command centres. The integration also enables essential DirectIP video surveillance features from the Immix platform, including live view with multi-layout, playback, two-way audio with remote alarm notification and instant video verification.

IDIS Direct IP

IDIS Direct IP

Brian Song, managing director at IDIS Europe, commented: “We’re committed to ensuring DirectIP customers realise industry-leading performance together with a low cost of ownership. The integration with Immix achieves this by allowing for a more cost-effective and streamlined approach to managing and monitoring multiple security alarms through one user interface. In addition, with the Immix platform deploying across an increasing number of ARCs and Remote Monitoring Centres, customers can now migrate to DirectIP surveillance and benefit from industry-leading HD quality video in the Control Room.”

Chris Eckersley, sales director at SureView, added: “The integration with DirectIP demonstrates our commitment to offering our customers the most innovative and powerful technologies in the market. DirectIP provides industry-leading full-HD performance, delivering tangible benefits to a wide range of businesses.”

SureView’s Immix CS/CC video centric alarm monitoring platform

SureView’s Immix CS/CC video centric alarm monitoring platform

IDIS offers DirectIP as an end-to-end solution, comprising a range of cameras, monitors, NVRs and comprehensive video management software. DirectIP delivers “unrivalled” plug-and-play simplicity combined with the highest quality performance and industry-leading pricing levels.

For more information on IDIS DirectIP visit: http://www.idisglobal.com

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Guardian24 and Mercury Security Management: joining forces to safeguard lone workers

Two Northern Ireland companies have joined forces to address the growing issue of lone worker safety and the potential impact it could have on businesses under Corporate Manslaughter legislation.

Guardian24, a leading provider of lone and mobile worker safety solutions, and Mercury Security Management (Northern Ireland’s biggest independent security company) have teamed up to offer much needed protection to vulnerable lone workers throughout Ireland and beyond.

According to The Office of National Statistics (2009) there are approximately 2.5-3.5 million lone workers currently employed in the UK – a long list that would include rent collectors, postal staff, social workers, doctors, district nurses, pest control workers, drivers, engineers, architects, estate agents, sales representatives and similar professionals visiting domestic and commercial premises.

Even office staff working alone late at night can be vulnerable to potential theft or attack.

The solution on offer from Guardian24 and Mercury Security allows lone workers to use their mobile phone to log their whereabouts at any particular time as well as the expected duration of their stay, or track their movements via GPS. Their mobile device also doubles up as a covert panic button which can be activated discreetly if the lone worker’s safety is compromised.

The service – which can be used via mobile phone, BlackBerry, Android, iPhone, Windows PDA or any specialist lone worker device – is also of great interest to local businesses and employers who have a Duty of Care to protect their staff or face very severe consequences in the event of an employee being harmed while carrying out their job.

Guardian24 and Mercury Security Management: now in a strategic partnership to assist lone workers with their security and safety

Guardian24 and Mercury Security Management: now in a strategic partnership to assist lone workers with their security and safety

Corporate Manslaughter and Corporate Homicide Act

Under the Corporate Manslaughter and Corporate Homicide Act of April 2008, companies can be prosecuted for the offence of corporate manslaughter if the way in which their activities are managed or organised causes a death and this constitutes a gross breach of a Duty of Care to the deceased.

In addition, owners and senior managers of businesses can be personally prosecuted for offences related to failures in Health and Safety management, including gross negligence and manslaughter.

Indeed, it’s likely that a prosecution will be brought for corporate manslaughter against a company in tandem with prosecutions against individual directors or senior management for personal liability.

“Guardian24 already safeguards over 33,000 people across 400 organisations in the UK and Ireland through our mobile application for lone workers,” said the company’s CEO Henry Woods. “Now, as a result of our partnership with Mercury Security Management, companies from Northern Ireland and the Republic of Ireland will benefit from having a robust and fully accredited Alarm Receiving Centre response provided by the Mercury team. Both Guardian24 and Mercury Security are fully committed to helping safeguard these individuals that work alone in vulnerable circumstances, which is why we believe that our partnership will be a great success.”.

Mercury Security’s regional director for the UK and Ireland, Liam Cullen, commented: “We believe that this combined solution will provide the highest level of protection for lone workers while also protecting employers from potential legal action which could be extremely damaging to their business. The system allows customers to take advantage of the trend towards BYOD (Bring Your Own Device) among employees, freeing employers from the financial and time considerations inherent in device evaluation and procurement processes.”

Cullen continued: “Users now have a lone worker solution on the device they are comfortable and familiar with, and which they already carry at all times, safe in the knowledge that our Alarm Receiving Centre is on hand and ready to kick into action should the need arise.”

How the lone worker safety and security solution works

The lone worker logs his or her whereabouts via their smart phone or mobile device, leaving details of their location and the expected duration. If their activity over-runs, Guardian24 will automatically call the worker to verify their safety.

If the user cannot be reached, a nominated respondent or Mercury’s Alarm Receiving Centre will be notified so that an agreed protocol can be put into action to verify the user’s safety and location.

Should the lone worker’s safety be compromised, they can discreetly press a dedicated key on their chosen device to summon emergency assistance – even if the keypad is locked.

At this stage, Guardian24 will record live audio and immediately notify a nominated respondent or the Mercury ARC. Guardian24 provides the user’s personal details, activity details and live audio to the respondent receiving the escalated call. The respondent may then call the incident Helpline and connect to a live feed through the user’s handset for further emergency audio. This information is invaluable if you need to notify the emergency services.

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