Tag Archives: Apple iPhone

RISCO Group announces strategic partnership with CSL DualCom and unveils new HandyApp

Global integrated security solutions provider RISCO Group has announced a “pioneering” partnership with CSL DualCom. Available now, the award-winning RISCO LightSYSTM 2 and RISCO AgilityTM 3 IP/GSM panels are being supplied as standard with the DualCom WorldSIM®.

CSL DualCom is renowned for providing a platform and products that facilitate the reliable delivery of alarm signals from any protected premises to the Alarm Receiving Centre (ARC) – and all while reducing or eliminating any erroneous issues for ARCs and installers.

CSL DualCom’s Critical Connectivity® services negate the need for hard-wired IT infrastructure as connection to the Cloud can be achieved across IP or any mobile network using a DualCom WorldSIM®. The multi-network WorldSIM® ensures increased signal reliability and can help to reduce false alarms by up to 90%.

RISCO and CSL DualCom have entered a strategic partnership

RISCO and CSL DualCom have entered a strategic partnership

With the DualCom WorldSIM® onboard RISCO LightSYS 2 and Agility 3 IP/GSM panels, connection to RISCO Cloud is simplified and affords live video verification and access to RISCO’s advanced HandyApp (more of which anon).

Enhancing the feature set of any installation, RISCO Cloud saves time and resources via its remote-servicing capabilities of connected systems.

The WorldSIM from CSL DualCom is quick and easy to set-up. Visit: m2mconnect.csldual.com/risco and follow the registration link provided.

RISCO supports security installers with new HandyApp

RISCO Group has launched HandyApp, an app for Apple and Android devices that brings together everything an installer may need­­ – and it’s all available at their fingertips.

The first smart phone application to provide all sales and installation activities to support professional security installers, RISCO HandyApp provides comprehensive on-demand access to RISCO sales and aftercare services.

Available free-of-charge, HandyApp supports instant access to installation manuals and user guides, as well as sales materials such as product images and brochures.

To help ensure the sales and specification process is made as simple as possible, selected files may be shared with customers via an in-app share button, allowing materials to be forwarded directly via message or e-mail.

RISCO's Handy App for the iPhone

RISCO’s Handy App for the iPhone

Using the QR codes found on RISCO products and packaging, HandyApp can also be used to instantly retrieve specific product information such as part numbers and unique serial numbers. This enables fast access to product materials and easy identification of product details in the app’s Service and Support area.

Additionally, QR codes can be used to activate the Warranty Activation function. Once scanned, any RISCO product’s warranty is automatically extended by six months – increasing the warranty period to 30 months.

Power consumption, battery back-up and anti-code generator calculators are also available to assist security installers. Specified by system, they calculate if additional power supplies are required while the anti-code generator allows alarm panels to be unlocked both simply and efficiently.

The app’s Service and Support area provides a direct connection to the local RISCO support team, allowing any service or warranty queries to be answered quickly and efficiently.

For easier troubleshooting, users can also transfer images directly though the app.

*Click to download the HandyApp at no cost for mobile or tablet devices:

<Apple iOS> Links to: https://itunes.apple.com/gb/app/irisco/id462155789?mt=8

<Android> Links to: https://play.google.com/store/apps/details?id=com.riscogroup.riscoservice.handyapp&hl=en_GB

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Skyguard debuts lone worker app for iPhone at Safety and Health Expo 2014

Lone worker safety and security solutions developer Skyguard will be launching an iPhone version of its ‘Skyguard for Smartphone’ software at this year’s Safety and Health Expo, to be held at ExCeL London between 17-19 June.

The app converts an iPhone into a fully-functional personal safety device, and represents an expansion of Skyguard’s range (which already includes software for Android, BlackBerry, Symbian and Windows Mobile handsets as well as dedicated devices).

Once installed through a simple download process, Skyguard’s software enables the end user to raise an alarm in any emergency situation by simply shaking the device for a few seconds or pressing an on-screen button.

Trained controllers at Skyguard’s 24/7 Incident Management Centre (IMC) will be able to view the user’s GPS location and registered profile information, silently listen-in and then talk to the user if it’s safe to do so.

Controllers will follow the end user’s personalised emergency procedures which could include escalating the situation to the Emergency Services, Skyguard’s National Response Service or the employer’s own nominated contacts and then guide them to the user’s location.

The new Skyguard app converts an iPhone into a fully-functional personal safety device, and is an expansion of the company's range which already includes software for Android, BlackBerry, Symbian and Windows Mobile handsets

The new Skyguard app converts an iPhone into a fully-functional personal safety device, and is an expansion of the company’s range which already includes software for Android, BlackBerry, Symbian and Windows Mobile handsets

The ‘Skyguard for Smartphone’ software boasts a number of other safety features such as ‘Voice Memo’, which allows the user to leave a voice message on Skyguard’s system giving details of where they are going and who they are meeting. Should the user raise an alarm, this message will be made available to Skyguard’s controllers, providing them with vital additional information which they can pass on to the emergency responder.

The app also allows the end user to set a delayed alarm for any time period between five minutes and six hours which counts down and automatically raises the alarm to Skyguard’s IMC if not cancelled by the user.

Making good use of business apps

Skyguard marketing director Will Murray explained: “Organisations are increasingly moving towards equipping their workforces with the latest smartphones and making use of business apps to improve productivity. With the addition of iPhone software to our the range, Skyguard can now offer industry-leading safety solutions on every major smartphone operating system. This underlines our ongoing commitment to new product development, in turn allowing customers to choose how to connect to our service based upon their own requirements.”

Skyguard’s entire range of smartphone apps and exclusive dedicated devices will be available to view on the company’s stand (Stand M2155) at the Safety and Health Expo, where staff will be presenting live product demonstrations.

Skyguard also has three high profile clients presenting Case Study seminars on each day of the show in the Lone Worker Protection Theatre – Worcester Community Homes, Peabody and Kent Community Health NHS Trust.

For more information (and to register for the exhibition) visit: http://www.safety-health-expo.co.uk/

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