Monthly Archives: June 2021

TDSi announces full integration with RotaOne Time and Attendance solution

Integrated security solutions manufacturer TDSi has announced the integration of its powerful GARDiS access control range with Thinking Software’s RotaOne Time and Attendance platform. The new integration enables businesses and organisations to incorporate the two solutions, thereby providing a complete overview of staff movements and the security of facilities.

Reflecting on the new integration, Gwen Curran (channel partner manager for the North at TDSi) commented: “GARDiS is designed to not only deliver the most secure of integrated access control solutions, but also to be highly flexible and adaptable to the needs of customers. As a highly popular Time and Attendance solution, RotaOne is the perfect integration partner for GARDiS, enabling users of both systems to link their technology investments and enjoy the benefits of combining data and having a powerful overview of operations.”

The integration with TDSi’s GARDiS platform was a clear choice for Thinking Software, too. Paul Coombes (the company’s sales and marketing director) noted: “No systems developer can specialise in all areas of expertise, so it follows that integration is a far better approach than trying to be the best at everything. TDSi’s GARDiS represents the Best-of-Breed in access control. Working together means that we can both add additional Return on Investment and ease of management benefits for our customers.”

Integrating GARDiS with RotaOne enables businesses to mitigate risk by ensuring that staff are safe and facilities are secure. It also provides an accurate record of people movement, which is perfect for time and cost savings when running a business that employs contracted, casual and salaried staff on complex or repeating shift patterns. The integrated solution also ensures full monitoring for compliance reporting and safety purposes.

Flexibility and resilience

For added flexibility and resilience, RotaOne can be deployed remotely and hosted in the cloud (either on a private footing or securely shared) and is fully scalable from a small SME team right up to a full multinational enterprise.

Integration is backwards compatible with existing installations (running the latest updates of both platforms). Both TDSi and Thinking Software offer their solutions through fully-trained installation partners to provide a professional integration solution for customers that can be swiftly implemented.

Gwen Curran concluded: “As the world begins to adjust to the complex post-pandemic landscape, integrated systems will be at the forefront of managing social distancing and reducing the possibilities of cross-infection. By integrating two solutions that are Best-of-Breed in their respective spheres, we can help businesses to concentrate on their core functions with full peace of mind.”

*Further information on TDSi and its products is available online at www.tdsi.co.uk

**For more detail about Thinking Software and RotaOne visit www.thinking-software.com

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Mitie research finds FM to be “natural career match” for ex-military personnel

According to research conducted by Mitie, over two-thirds (70%) of individuals who have served in the military and moved into facilities management (FM) report that FM roles are a good match for the skills they developed in the Armed Forces, while more than three-quarters (77%, in fact) of respondents said that they would recommend the sector to other Armed Forces leavers.

Mitie conducted anonymous surveys involving 191 former servicemen and women currently working in the FM space and 122 managers of Armed Forces veterans in the sector. The subsequent report, entitled ‘Mobilising Veterans in the Facilities Management Industry’, shows that both veterans and managers in the FM world agree the sector is something of a natural match for former servicemen and women.

With over 20,000 veterans leaving the Armed Forces every year to join the civilian workplace, in fact, the detailed 14-page report looks at how the FM industry can better support those Armed Forces leavers.

The research found that many of the key skills developed in the military (among them reliability, the ability to perform under pressure and professionalism) are a strong match for those most needed in the FM sector. This is also the view of most managers surveyed, with four-in-five (84%) stating that veterans are likely to have the skills most urgently needed in the FM industry.

Despite having the key skills needed to help them succeed in their FM careers, many ex-servicemen and women are concerned that their lack of technical FM knowledge may limit their career opportunities. However, while managers noted the importance of these skills, they should not be seen as a barrier, with over half (53%) of all respondents suggesting that they would like to see employers offering more role-specific training to support ex-Armed Forces employees.

Need for guidance

Although the report finds that a career in FM is a good fit for veterans, more than a quarter (27%) of those former servicemen and women surveyed felt unprepared and in need of guidance when looking to join the civilian workplace. 50% of them said that it was a challenge to find work after leaving the military, with a lack of job-seeking skills, such as CV writing, and not understanding which jobs would best suit their military experience being highlighted as key barriers.

The report also pinpoints how important the Armed Forces community is in providing support to men and women recently leaving their military service. A third (29%) of veterans found their FM roles via a recommendation from someone they knew in the sector. Meanwhile, around one fifth of veterans said that creating employee networks (21%) and providing mentors (18%) are crucial ways in which employers can help smooth the transition to civilian life.

Mitie is using the findings of this report to guide its own initiatives designed to help ex-servicemen and women transition to civilian life and build their career in FM. This will support the organisation’s commitment that at least 2.3% of its employees will have a military background by 2025. That’s 0.5% above the average for the UK population.

Long-term career opportunities

Charles Antelme DSO, managing director for the commercial and Government sectors at Mitie, explained: “We’re delighted to see this report confirm that the FM sector is a natural choice for many Armed Forces leavers, offering ex-servicemen and women the chance to use the skills they’ve developed throughout their military career, as well as providing them with long-term career opportunities. With their professionalism, reliability and ability to perform under pressure, colleagues with a military background are a great fit for the FM sector.”

Antelme went on to state: “However, with many veterans leaving the Armed Forces unsure as to which roles best match their skills, there’s a huge opportunity here for our industry. By offering the right support and guidance, we can help more former servicemen and women kick-start their careers in the FM sector.”

The report builds on Mitie’s commitment to support the Armed Forces and to encourage more former military personnel to join the FM industry. Mitie has already launched a number of initiatives to help ex-military personnel find work in the FM industry. These include a dedicated Armed Forces Career Portal and its specialist Ready2Work ‘Military’ programme, giving veterans a chance to experience a placement in the FM sector.

Through its employee network, the Mitie Military, the company is also supporting its large community for veterans and reservists by offering a forum in which individuals can share experiences with their colleagues.

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Johnson Controls adds “dynamic visual experience” to C•CURE 9000’s web-based client

Johnson Controls has introduced the “reimagined” web-based client for the Tyco Software House C•CURE 9000 security and event management system. With the addition of enhanced functionality for alarm monitoring to the already streamlined search and filtering capabilities, end users are now able to perform personnel administration and alarm monitoring for their C•CURE 9000 system from anywhere, using any PC with a web browser or tablet.

Featuring a modern web design with an adaptive interface, the new web client has redesigned how C•CURE 9000 users are able to view and process events to include a dynamic visual alarm monitoring experience. With the new Event Viewer, operators can easily prioritise the most urgent of alarms and recognise patterns and anomalies with analytical event bubble images that are reflected in importance by colour and size.

Further, manual actions and intrusion zones have been designed to handle core alarm management functions for critical infrastructure projects.

The new web client is also optimised for Control Room operations, where ‘dark mode’ is often preferred, with special consideration given to colour brightness in order to reduce light reflection for optimal viewing. Individual operators can now smoothly transition between light and dark modes with the click of a button to fit their individual preferences.

System administrators are able to customise the web-based interface to fit a variety of different users with Web Views, further streamlining productivity and balancing the end user’s responsibility and workload.

The screen appearance for each web view can be customised to show different tabs, columns and fields based on the individual end user’s role within the organisation. An operator preview mode allows admins to see defined roles and responsibilities as it appears to the user, without having to toggle back and forth between the admin and user logins.

*Additional information is available online at www.swhouse.com

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Eagle Eye Networks delivers 4G ‘direct-to-cloud’ body cameras

Eagle Eye Networks, the cloud video surveillance solutions developer, has introduced the ‘first-of-its-kind’ 4G ‘direct-to-cloud’ body camera designed specifically for commercial use. This new offering provides commercial customers with affordable access to feature-rich, professional-grade body camera services, which improve staff safety and accountability, trigger immediate response and deliver valuable evidence, all while protecting assets and keeping communities safe.

Body cameras dissuade aggression, improve accountability and reduce false accusations. Employees from private security officers through to retail staff, in-home service providers and delivery workers feel safer and more valued when wearing such cameras. 

Earlier this year, global research organisation Omdia identified body cameras in non-law enforcement applications as being a top trend for 2021, suggesting that the potential addressable market for commercial body-worn cameras dwarfs that of law enforcement.

“The commercial body-worn camera market is ripe for new entrants,” observed Paul Bremner, principal analyst in Omdia’s critical communications group. “Features such as cloud connectivity, 4G, live streaming, GPS and the price-point are important to retailers, delivery services, security officers and others in the commercial sector. New bodycam providers who can break the old law enforcement body camera mold with reasonably priced, feature-rich, professional-grade solutions are positioning themselves to fill a growing need within the commercial market.”

Extension of video cloud services 

Resellers are welcoming the arrival of body cameras that meet their needs. Jaime Abad Valdenebro, CEO at OmniCloud, is “excited” that Eagle Eye Networks has launched commercial body camera support for its Eagle Eye CameraManager platform. “Fixed IP cameras integrated with 4G-enabled body cameras represent the extension of video cloud services in a real mobile environment,” stated Valdenebro, “providing a new disruptive video surveillance solution.” 

He continued: “In a smart city application, Eagle Eye Networks’ new 4G, ‘direct-to-cloud’ body cameras will provide extra protection for security officers and ensure that patrols are completed on time. The 4G connectivity is important. It gives the user live access to body camera video. It will make a high- performance ‘true’ cloud video surveillance system even more powerful.”

With Eagle Eye Networks’ body cameras, end users can:  

*Use 4G or Wi-Fi for live streaming, real-time remote viewing and ‘direct-to-cloud’ recording

*Blend fixed, mobile and body-worn cameras, in turn making it easier for the entire surveillance system to work together

*Stream to a dedicated Monitoring Centre or Security Operations Centre and use geo-tagging for immediate response and support

*Experience a larger viewing area with fisheye capabilities (the latter are ‘de-warped’ in the Eagle Eye Networks Cloud Management Application

*Manage a large number of cameras in the cloud and observe the generated images from a dedicated Control Room

*Use two-way audio to clearly communicate

*Protect individuals at work and in the community 

*Future-proof the investment made with hardened cameras that offer ‘law enforcement-level’ durability and quality at an affordable price

*Gain flexibility for live streaming and video retrieval during docking with rapid recharge capabilities

Demand growing

“The demand for high-quality body cameras that connect to the cloud has been growing for several years now,” commented Dean Drako, founder and CEO of Eagle Eye Networks, “but has accelerated even more due to the pandemic, social unrest and the shift towards providing more remote services. Traditional law enforcement body cameras use a high-price subscription model, which is too steeply priced for commercial customers. Eagle Eye Networks will support the new Eagle Eye body cameras at the same low subscription cost of fixed cameras, making the solution affordable for commercial customers accustomed to paying up-front for advanced cameras with affordable long-term subscriptions.”

Body cameras are initially available on the Eagle Eye Networks CameraManager platform, with availability on the Eagle Eye Cloud Video Management System (VMS) in 2022. The Eagle Eye Networks body cameras can also be protected with Eagle Eye Networks’ rapid replacement service.

*Further information is available on the Eagle Eye Networks website

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SALTO’s Neoxx electronic padlocks maintain company’s position at cutting edge of access control ecosystem

SALTO’s Neoxx electronic padlock is a versatile locking solution that enables end users to benefit from the advantages of electronic access control where previously it was only possible to use a mechanical locking solution (ie for perimeter or fire access gates, at industrial equipment yards and for residential storage areas).

Smart padlocks offer more security, easier maintenance, flexible access methods and a better overview of lock and end user activity. As portable as conventional padlocks, security is enhanced by removing any lock’s most vulnerable part – ie the mechanical key – and adding the benefits of being operated with a mobile app and contactless smart key managed by an advanced web-based access control technology platform.

The SALTO Neoxx solution is ideal for electric power stations, telecom network services, industry applications and property services that need an additional level of security to control specific doors, like gates or storage areas, without losing a piece of convenience and control.

These industries often require equipment and facilities on the perimeter or out in the field that, even though they’re in a remote location, require the latest in electronic access control. In addition, because they are often outdoors, the electronic solution they need has to include a product that can weather the extreme elements from rain and dust through to snow.

Together with “the most complete locking platform on the market” (encompassing electronic locks and cylinders, online readers and locker locks) and SALTO’s core technology (ie SVN, BLUEnet and the JustIN Mobile system features) at its heart, the SALTO Neoxx padlock enables the management of keys, locks and access rights ‘on-the-go’, remotely from a single, highly visual and easy-to-use web-based interface.

Main features outlined

*High-security padlock made of hardened steel with a removable shackle model option which can be completely detached from the padlock body

*Shackle: Width 11 mm, Length 50 mm

*Security chain non-demountable model with safety chain to protect the padlock from burglary/dropping

*Cover case with double-layered structure 70 mm x 115 mm x 32 mm “guarantees the ultimate protection” from falls, shocks and the most extreme environments or usage

*RFID, Bluetooth Low Energy and NFC technologies onboard. Users can easily operate the electronic padlock with their smart card or with an iOS or Android smart phone

*Compatible with SALTO Space – Data-on-Card – and the SALTO KS – Keys as a Service – cloud-based technology, it can be switched to any of SALTO’s technology platforms at any time without changing the hardware

*Tested up to 130,000 operations on a standard set of batteries (4 x LR1).

Monitor battery status (to optimise maintenance and battery life). Changing or removing batteries is simple and secure – the end user only needs standard LR1 batteries and a special tool

*IP68 rating: Waterproof performance and high durability

*Tested against extreme temperatures including freezing conditions (-35ºC) and high heat (+65ºC)

*Fully certified according to CE, FCC, MIT, Mechatronic certification EN 16864:2018 and IK09

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Security technology company Reliance launches new online presence

Reliance, the independent security technology integrator and provider of lone worker safety solutions, has launched new websites for its Reliance High-Tech and Reliance Protect brands to reflect the changing needs of its customers post-COVID.

The move towards greater business digitisation required Reliance to enhance its customer experience and online support material. As such, the new websites have a completely refreshed look and content, with easier navigation enabling customers to quickly find key messages, Case Studies, information and contacts.

The Reliance High-Tech and Reliance Protect brands are more closely aligned under the new online presence, reflecting in particular the consolidation and sharing of technologies within their respective markets. This will help customers to more easily navigate the breadth of technologies and services on offer that, when combined, can deliver tangible benefits across the two brands.

Chris Allcard, lone worker services director at Reliance Protect, said: “Research suggests that digital transformation has been accelerated by as much as seven years due to the pandemic so now is an opportune time to refresh our websites and online brands as people increasingly turn towards digital channels to do business. While we are still a people-to-people business, we do understand the need to support our customers and partners through multiple channels as effectively as possible. This underpins our shift towards more intuitive websites that align the Reliance brands, enhance the customer experience and provide support and educational content in a range of formats.”

As well as improving the customer experience, the new websites will help both Reliance High-Tech and Reliance Protect in better understanding their customers and what their pain points, interests and priorities are from week to week. These insights will help to shape future service propositions and ensure the best possible level of service delivery.

*Visit the new Reliance High-Tech and Reliance Protect websites

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Gallagher wins 2021 Fortress Cyber Security Award

Global security manufacturer Gallagher has been recognised in the 2021 Fortress Cyber Security Awards as a winner in the Authentication and Identity category for its MIFARE DESFire key migration enhancement. The US award recognises the world’s leading companies and products that are working to keep data and assets safe amid increasing threats from hackers.

Designed in response to the growing sophistication of cyber attacks upon credential security, Gallagher’s MIFARE DESFire key migration enhancement helps organisations to mitigate the risk of card cloning or tampering through the improved management of key encoding used to read card credentials. This intelligent enhancement allows for cardholder credentials to be silently updated with newly defined site-specific keys for a secure and seamless cardholder experience.

“There’s no doubt that cyber crime is evolving rapidly and that this is a growing concern for many organisations around the world,” said Steve Bell (pictured), Chief Technology Officer at Gallagher. “What was produced a decade ago may present weaknesses today. This was the basis for developing the DESFire key migration enhancement so that we could give our customers an easy way in which to securely migrate site access control keys.”

As part of its commitment to cyber security, Gallagher’s security solutions are fully authenticated and encrypted to meet global standards, including the FIPS-201 standards in the US, Type 1A in Australia and also the Centre for the Protection of National Infrastructure’s Cyber Assurance of Physical Security Systems standard here in the UK.

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Ian Garden promoted to sales director role at Quality Essential Distribution

Quality Essential Distribution – the company focused on CCTV, access control management network infrastructure solutions for its customers – has announced the internal promotion of Ian Garden to the role of sales director.

Garden joined the company nearly three years ago as sales manager and, during the last 12 months, has played a key role in building a strong sales team and contributing to the wider growth of the business.

Matt Philp, QED’s managing director, said: “Ian is a vital member of the team and has proven himself to be a strategic sales manager. Ian will help us to achieve the ambitious sales growth we’re targeting, all the while supported by the strong team here at QED.”

Commenting on his new role, Garden said: “This opportunity for me comes at an exciting time for QED. We have an excellent product range and my strategy is to focus on putting customers first. It’s so important to listen to customers and ensure they receive the best possible service.”

Quality Essential Distribution offer a wide range of security products and prides itself on offering the best solution to suit any size of installation. The business recently announced plans to consolidate its supply chain and fine-tuning its product offer to better suit the needs of the ever-changing security market.

*Further details on the QED Group are available online at www.qedgroup.co.uk

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Bold Communications joins Dahua Eco Partner Programme

Monitoring platform provider Bold Communications has joined Dahua Technology’s ECO Partner Programme which is designed to create a closer integration and development relationship between Dahua and technology providers, with those parties involved working to deliver an integrated monitoring solution for commercial Alarm Receiving Centres and private Control Rooms. 

Security solutions typically require technology from more than one manufacturer. An integrated system will often incorporate legacy equipment, new technology and multiple product types. In the Control Room, a tool is needed to process the interaction between devices and present information – and tasks – to the operator in a clear and simple interface. This requires high level system design and co-operation and the ECO Partner Programme provides a platform for the process.

“Interoperability is key for the monitoring business,” stated James Wang, Dahua’s vice-president and general manager for the business in the UK and Ireland. “Together with our technology partners, we are driven to develop more comprehensive solutions for the industry. The ECO Partner Programme not only focuses on technical enhancements, but also offers our business partners the opportunity to explore our ecosystem and network with vendors with compatible solutions.”

Bold Communications software supports compliance with industry standards for alarm and CCTV monitoring, using video verification to filter false activations and support an appropriate response. Alarm events can be generated by Dahua analytics or a third party detection device and received by Gemini with live and pre-alarm video. With false, nuisance and duplicate alarms filtered out and all information, video and handling tasks presented in a single display, the operator can then train their entire focus on handling genuine alarm activations.

Specialist security services

Integrated Visual Protection, a National Security Inspectorate Gold-accredited Alarm Receiving Centre in London, provides specialist security services throughout the UK. The Bold Gemini platform enables Integrated Visual Protection to provide a range of alarm and CCTV monitoring services, with Dahua being a popular option. 

Operations director Piers Brown commented: “To deliver a premium monitoring service for our clients means that our operations have to be robust, seamless and efficient. Combining high-quality CCTV images with fully-featured Alarm Receiving Centre software helps us to meet that standard.”   

Bold Communications’ integration development and design is driven by new technology and the needs of the monitoring sector. Becoming an ECO Partner with Dahua Technology is another important step forward in that process.   

*Further information is available online at www.boldcommunications.co.uk and info@boldcommunications.co.uk

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Motor Fuel Group in charge thanks to Wisenet cameras

Motor Fuel Group (MFG), the UK’s largest independent forecourt operator, has entrusted Wisenet cameras manufactured by Hanwha Techwin to help protect its major investment in electric vehicle charging hubs.

With the sales of electric vehicles growing, MFG is accelerating its plans to offer ultra-rapid, electric vehicle charging bays with up to 12 charging bays at each location across its 900-plus station network. Dedicated Wisenet video surveillance systems are being installed to detect and deter vandals, as well as maximise the customer experience by helping MFG personnel to quickly identify if any charging equipment has been damaged.

Andrew Edwards, group infrastructure director at MFG, explained: “Reflecting the wish of many drivers to own eco-friendly vehicles, we expect the sales of electric vehicles to continue to rapidly increase year-on-year, which is why we’ve made a commitment to lead the market with the provision of fast, clean and 100% renewable energy.”

The contract to install the Wisenet systems was awarded to AGE CCTV, a division of AGE Electrical Services Ltd. “We’ve been installing new video surveillance solutions and upgrading existing systems at MFG forecourts for over 15 years,” explained Jason Gargiulo, managing director of AGE CCTV. “In all cases, we’ve used Wisenet cameras in line with MFG’s decision to single-source cameras and recording devices from Hanwha Techwin.”

Gargiulo added: “It was just a simple matter of working with Hanwha Techwin’s pre-sales and technical teams in order to specify which Wisenet camera from the company’s extensive range would best assist MFG’s personnel to observe close up detail of any activity occurring at the charging hubs.”

Bullet cameras

Depending on the number of charging bays at each location, AGE CCTV has installed one or more 5 MP Wisenet QNO-8080R bullet cameras.

The QNO-8080R is a true day/night camera equipped with built-in IR illuminators which enables it to capture superb quality images regardless of the lighting conditions. It also benefits from enhanced Wide Dynamic Range functionality which performs at up to 120 dB to produce clear images from scenes containing a challenging mix of bright and dark areas (which normally results in overexposed or underexposed images).

With many MFG electric vehicle charging sites being unmanned, authorised MFG personnel are able at any time to remotely access the live images captured by the H.265 Wisenet QNO-8080R cameras or retrieve the recorded video of any incidents. They can do so from a desktop PC or laptop by using Hanwha Techwin’s management software or conveniently via their smart phones or tablets by making use of the Wisenet mobile app.

The images are transmitted over 4G technology and, in this respect, the WiseStream II complementary compression technology built into the QNO-8080R models is proving to be a significant benefit. Bandwidth efficiency is enhanced by up to 75% compared to current H.264 technology when Wisestream II is combined with H.265 compression.

MFG has never hesitated to invest in the latest technology to ensure that its people, property and assets are kept safe and that the highest quality of service is provided for its customers.

Andrew Edwards concluded: “We’re delighted with how AGE CCTV and Hanwha Techwin are continuing to work in partnership to help us achieve our key objectives as a business.”

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