Metro Security has won a 2019 Queen’s Award for Enterprise in the Innovation category for the development of M.A.R.S (Metro Analytic Retail Solution), an integration software that brings retailers’ risk data into one location at the click of a mouse.
Managing director Trevor Wallace, who attended a reception at Buckingham Palace on Tuesday 11 June, enthused: “This award is a real honour for Metro Security. We’re a company that has been able to build a strong reputation off the back of British-designed software and hardware development.”
The M.A.R.S solution, which integrates retailers’ existing technology – including Electronic Point of Sale and CCTV data – to deliver transparency of information in order to detect theft and fraud, came to the attention of the Queen’s Award adjudicators after a number of High Street and petrol forecourt retailers reported transformative loss reduction results following its deployment.
The technology allows businesses to remotely access and deep dive into data with the support of CCTV evidence to build criminal cases for the police to prosecute, which also assists in reducing police investigation time.
Wallace, who established the Romford-based business back in 1978, continued: “Our technology is a collaborative effort with our customers. They tell us what management information they want and how they want it packaged. We then work with them, and their other partners, to deliver it. We see ourselves as a kind of Q character from the James Bond franchise. We quietly work in the background to enable technologies to work together to catch the bad guys. We’re not quite on Her Majesty’s Secret Service, but this Royal recognition is a major boon for the business and an acknowledgement of the hard work and long hours put in by the team. This prestigious accolade is a true recognition of their enterprise.”
The Deputy Lord Lieutenant will be visiting the business in Ashton Road to bestow the Queen’s Award for Enterprise certificate and crystal award.