BT Redcare, one of the UK’s largest suppliers of alarm signalling services, has revamped its portfolio of products to provide businesses and households alike with faster, smarter and easier ways of protecting premises.
The business has launched three new next generation alarm signalling products which can be used to monitor a range of risks, including physical break-ins, fire, gas leaks and flooding. A fourth product will be launched early in 2019 to complete the new portfolio.
Customers will benefit from a much faster experience end-to-end, from the installation of their new security system through to connectivity, signalling and fault reporting.
The products are also easier to use with the introduction of a new app for installers which allows for faster customer set-up, while a new app for end user customers allows them to receive notifications and alerts.
The new products have also been designed to be more environmentally friendly, requiring less energy to run and using recyclable packaging.
The products have comprehensive levels of security built-in with end-to-end encryption, while 24/7 technical support and a ten-year warranty provides customers with the high levels of reliability and reassurance they need from their alarm system.
The portfolio comprises the following new products:
Essential: This is the entry-level package which offers a fast and affordable wireless security alarm signalling system. It’s also monitored by security experts who will keep an eye on customers’ premises 24/7.
Advanced: This package comes with two signalling paths to provide twice the reassurance and is ideal for low-to-medium risk sites with the flexibility to upgrade if required.
Advanced Extra: This offers the same features as Advanced, but with even faster reporting times. If there’s a fault with the connection, the experts will be alerted in just 180 seconds.
Ultimate: This is BT Redcare’s premium product which covers every level of risk. Underpinned by resilient and future-proof IP broadband and smart 4G connections, the product boasts a built-in broadband hub and superior levels of security and reliability, with battery back-up to keep the system running even in the event of a power cut. It also has faster response times, with its enhanced monitoring capabilities alerting security experts about any connection issues within just 90 seconds.
John Ware, general manager at BT Redcare, said: “We’re introducing faster, smarter and greener ways of protecting businesses and homes underpinned by the best fixed and mobile networks in the UK. We’ve designed our next generation portfolio based on feedback from Alarm Receiving Centres, installers, insurers, businesses and homeowners. With our products meeting the very highest standards in the industry, we can provide our customers with the peace of mind they’re looking for in an alarm signalling system.”