Wavestore expands into North America with focus on customer service and support

Wavestore, the open platform Video Management Software (VMS) developer, has opened a new office – designated Wavestore Americas Inc – in Montreal to service the company’s expanding customer base across the USA and Canada.

In combination with the firm’s headquarters in Uxbridge, the new office space significantly expands Wavestore’s footprint and supports the company’s growth strategy. With a dedicated team of sales and support professionals already in place to promote and drive the highly successful Channel Partner Program, the local office will offer the business’ portfolio of VMS products to customers across the whole of North America.

WavestoreV6.4

James Smith, managing director of Wavestore Global, commented: “Wavestore is currently enjoying record sales into its key focus markets, but we know that simply having great products isn’t enough. Our customers tell us that they really appreciate the fact we’re there for them when they need help with things like specification and technical support. By opening an office in North America with a dedicated team to meet local demands, we can ensure we live up to the high expectations that our customers place on our brand.”

JamesSmithWavestore

James Smith

Mark Cup, director of Wavestore Americas, added: “We’re very proud of the success Wavestore has seen after the release of Version 6. With that success comes a need to scale our efforts, especially in a growing security market like North America. We’re looking forward to signing up customers to our Channel Partner Program. We’ll soon be running our first day-long Systems Integrator training sessions where delegates can be ‘hands on’ with the system.”

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