Milestone Systems and Community Partners deliver high profile retail surveillance solution across Middle East and North Africa

Milestone Systems, the developer of open platform IP VMS, has delivered a flexible and scalable surveillance solution for Majid Al Futtaim’s multi-site operations across the Middle East and North Africa. The solution integrates Best-in-Class technologies from Community Partners.

As a fast-growing business, Majid Al Futtaim realised that managing large camera networks and risks across multiple sites and countries posed several challenges. First, the outdated analogue surveillance infrastructure was in need of being modernised. Second, the sheer size of the operation, with multiple sites across several countries and more than a thousand cameras at some sites, had to be addressed.

Following a comprehensive vetting process, Majid Al Futtaim chose a state-of-the-art security and video surveillance solution in order for the business to remain at the forefront of operating safe and secure retail and leisure environments.

The Milestone XProtect Corporate VMS permits Majid Al Futtaim to operate the entire surveillance solution from a single management interface in the UAE. Being able to access all the sites from one location enables the operations team to co-ordinate surveillance and management efforts across those sites. Other relevant parties can also leverage the information directly from mobile clients, in turn enabling more efficient safety operations.

milestonemenacasestudy

Top-of-the-range Axis Communications cameras and Pivot3 hyper-converged server infrastructure guarantee the host business lives up to Government regulations. iCetana’s dynamic live monitoring system helps offset the challenges of actively monitoring the large camera networks and enables a real-time assessment and response capability.

Operational costs related to the hardware, servers and cameras have been reduced from 23% to 7%. Real-time response capability helps make overall security operations more effective by immediately identifying risks. Today, there are approximately 10-12 incidents actioned per 300 cameras.

“We are honoured Majid Al Futtaim has chosen Milestone as its primary VMS and we look forward to continuing to support them now and into the future,” enthused Peter Biltsted, director for the Middle East and Africa at Milestone Systems.

“iCetana is proud to provide ongoing support to Majid Al Futtaim throughout the MENA region, and also to be part of Milestone’s Partner Community as key components of Majid Al Futtaim’s video surveillance infrastructure,” added Stephen Bose, head of business development at iCetana.

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