Daily Archives: 11/01/2017

Qognify opens new corporate headquarters in New York

Qognify, the specialist in Big Data solutions for physical security and operations, has announced the opening of its new corporate headquarters in Pearl River, New York.

Located in the Blue Hill Plaza complex, the new expanded headquarters is home to corporate management functions and the regional sales team, enabling better support to customers and partners alike.

Just 20 miles outside of Manhattan, Pearl River in Rockland County is strategically located with convenient access to both New York and New Jersey. Customers and partners will be able to visualise Qognify’s state-of-the-art situation management platform Situator 8.0 with its Operational Intelligence CenterVisionHub, the new intelligent IP video surveillance and security management system, and Qognify’s next generation real-time video analytics solution Suspect Search.

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Blue Hill Plaza

The Blue Hill Plaza was designed with powerful redundancy to support critical organisations such as the once bustling NYNEX Stock Exchange. This was proven during Super Storm Sandy, as it was one of the few buildings in the area that didn’t lose its power supply. This makes it an ideal location to host customers and partners for demo and training purposes.

“With a close proximity to metropolitan New York and its airport network, our new location offers ideal access to customers and partners from the US and around the world,” explained Moti Shabtai, president of Qognify. “In this new location, we will have access to top talent to further grow our business in the Americas and also oversee the company’s global operation.”

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Specialist Emergency Fire Crew training helps off-duty Securitas UK officer take control after road accident

An off-duty protective services officer employed by Securitas UK was first on the scene at a recent road traffic accident, accrediting his subsequent actions and quick thinking to Emergency Fire Crew specialist training.

Tony Wyatt, who works on a large customer site in North Wales, was on his way to collect his son from school when he witnessed a car flip on to its side as a result of hitting a bollard. Wyatt’s immediate concerns were for both the welfare of the driver and the safety of people in the immediate area outside the school gates.

After ascertaining that the driver didn’t seem to have sustained serious injuries, Wyatt instructed him to turn the engine off in order to mitigate damage in the event of a fuel spill before finding out if the male was able to leave the vehicle.

The driver’s side was damaged – including smashed windows – and the passenger door was locked. Wyatt instructed the driver to unlock the passenger door, which enabled him to enter the vehicle and help to free the man.

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Securitas UK protective services officer Tony Wyatt

The Emergency Services had been called, but Wyatt took advantage of his First Aid training to check the driver for injuries pending their arrival. Thankfully, the man’s injuries were limited to minor cuts and slight shock and, after being examined by paramedics, the driver was allowed to leave the scene.

“It turned out that the sun’s glare off the road had momentarily blinded the driver, which is why he hit the bollard,” explained Wyatt. “I’m just thankful that I was there to help and that he didn’t sustain any serious injuries.”

Wyatt continued: “I had just completed my Emergency Fire Crew Capability (EFCC) course at the Fire Services College in Moreton-in-Marsh, giving me the confidence that I could handle the situation correctly. My thanks go to the instructors there for making the course so enjoyable and, as it turns out, highly relevant.”

Shaun Kennedy, Securitas UK’s director of specialised protective services, commented: “We aim to equip our officers such that they can effectively handle any situation they may encounter during the course of their work. This is underpinned by the fact that, to date, over 600 employees have passed the EFCC training course. It makes me especially proud that Tony and other officers have also been able to exploit the skills they’ve learned, as well as act on their own initiative, in order to be so highly effective in emergency situations outside of the workplace.”

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Acuity wins Soft FM Services Award at BNP Paribas Supplier Forum

Acuity, the Axis Group’s Front of House services division, has been awarded the 2016 ‘Highest Net Promoter Score of Soft FM Services Providers’ Award at BNP Paribas Real Estate’s inaugural Supplier Forum dinner.

The awards, which took place in the City of London, were held to celebrate and recognise the performance and achievements of BNP Paribas Real Estate’s service partners and was the culmination of its 2016 supplier relationship management (SRM) programme.

The SRM programme requires all service partners – including Acuity – to engage with BNP Paribas Real Estate in a quarterly satisfaction survey, with the results generating a Net Promoter Score for each company.

Acuity currently provides reception management services at ten properties for BNP Paribas Real Estate, and achieved a Net Promoter Score of 100% during 2016.

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Above (Left to Right): Mark Coupe (head of facilities management and senior director, BNP Paribas Real Estate BNPPRE), Arik Benichou (senior account manager, Acuity), Chiara Di Rienzo (operations director, Acuity), Neil Ames (managing director, Acuity) and Rory Underwood, the record-breaking former English Rugby Union player who presented this year’s awards

Accepting the award, Neil Ames (managing director of Acuity), explained that he’s extremely pleased and proud of the company’s achievements. “Acuity is a relatively young company,” stated Ames, “and to achieve a higher Net Promoter Score than our more established competitors, among them companies from other soft services disciplines, is an incredible achievement.”

Chiara Di Rienzo, Acuity’s operations director, views the award as important recognition of the professionalism, energy and enthusiasm of Acuity’s account managers and reception teams. “Everyone at Acuity has contributed towards this success,” said Di Rienzo. “My sincere thanks go to all for their commitment and for being formidable brand ambassadors for both Acuity and BNP Paribas Real Estate.”

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