Genetec unveils collaborative case management system to improve investigation workflows

Genetec, a leading provider of open architecture IP security solutions, has developed Genetec Clearance, a case management system specifically designed to speed up investigations by allowing different organisations to collect, manage and share video evidence and other relevant case information.

Genetec Clearance is expected to be available in Q4 2016 via subscription, through certified Genetec channel partners and resellers.

Genetec Clearance allows police officers, investigators and security managers to gather digital evidence from a variety of sources (such as Genetec’s Security Center and other video management systems, body-worn devices, in-car systems and mobile phone footage from bystanders and witnesses) and easily store, manage, review and share it from within a single application.

Genetec Clearance enables collaboration across independent agencies and private sector organisations. All pertinent files related to cases (video files as well as audio, images and documents, etc) are centralised and can be securely shared between investigators or requested by third parties without needing to physically ship or deliver the recordings.

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As the application is not licensed per seat, access can be shared with as many users as needed without incurring any additional fees. With built-in video redaction (patent pending), the privacy of bystanders can be protected by allowing identifiable information to be masked before sending video to other stakeholders. All user actions initiated within the system, whether internal or external, are automatically tracked to ensure the chain of custody of the evidence is maintained at all times.

“The increased evidence that’s now available from video surveillance systems, body-worn cameras and witnesses can help solve crimes,” explained Erick Ceresato, product manager at Genetec. “However, the sheer amount of data to be managed can also become cumbersome to process and review, in turn increasing the time spent on case preparation rather than the investigation itself. That’s why we’ve developed a case management system to help automate certain tasks that are frequently performed on a manual basis and to facilitate collaboration between law enforcement, corporate security departments, legal entities and the public.”

Today’s organisations are looking at ways to streamline their evidence sharing process while maintaining stringent audit capabilities. The growing volume of video recordings has become increasingly complex to manage and it’s important for users to collaborate while also maintaining a clear chain of custody. As Genetec Clearance supports many common video codecs, video evidence can easily be reviewed, while also eliminating the time-consuming manual process of video codec conversion.

Designed as an open platform, Genetec Clearance APIs can be used to integrate with third party systems and automate the upload of video recordings and associated metadata to be reviewed within the system. Integration with Record Management Systems enables law enforcement departments to automate the creation of new cases with their existing record system, thereby reducing the need for duplicate data entry.

Genetec Clearance is available on a subscription basis and includes access to all the latest software updates and features. Updates are automated within the system as they become available, requiring no additional intervention from the client’s own staff.

*For more information on Genetec Clearance visit www.genetec.com

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