CIS Security introduces fresh new look for officers on retained Spitalfields contract

CIS Security has been awarded the contract for security services at Spitalfields E1 Estate with managing agent CBRE. One of the first tasks was a uniform makeover designed to imbue quality while reflecting the diverse cross section of visitors to the destination on a daily basis.

Having supplied security services for the Spitalfields E1 Estate for the last 14 years, CIS Security has recently retained the contract across a further three years.

This vibrant mixed-use development is a stone’s throw from Liverpool Street Station and acts as a confluence between the City of London’s financial and technical zones and the cultural space that is Shoreditch.

Duties for the newly blue-suited and brogued security professionals on site include visitor engagement, access control for deliveries and staff car parking, monitoring of the CCTV system, opening up/lock-ups of the estate and patrolling all areas (which include a shopping mall and various wine bar-style pubs and restaurants).

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Commercial clients in the area 

The estate is home to a number of prominent commercial clients that include RBS and Allen & Overy. While the security for these is separate, there are close links with CIS Security’s operations team.

In addition to the commercial clients, Spitalfields E1 Estate hosts a number of open malls, high end retail units, restaurants, bars and creative independent traders. The location also boasts a number of high-profile art sculptures such as the I Goat by Kenny Hunter.

The Spitalfields security team is the contact point between the local residents and the estate tenants, duly monitoring noise levels and any anti-social behaviour. Members of the team also have a carefully nurtured culture of engaging in open dialogue with the youth cohort of the area to ensure all those who visit enjoy the estate’s facilities while being respectful to others.

Stable team in place

Estate manager Jason Dervin commented: “CIS Security’s longevity on this contract has been achieved through having a stable senior account management team in place who oversee an experienced, flexible and committed cohort of dedicated security personnel delivering an exceptional service.”

Dervin continued: “One of CIS Security’s key strengths throughout the company’s tenure has been the ability to evolve with the site, continuously innovating to support our changing needs, for example by acting as brand advocates and delivering information to the public; from directions to facts about art and historic artefacts to be found on site. The team takes time to regularly assess the changing landscape through user feedback in order to adapt its service. The team members continue to meet, and in many cases exceed our overall list of requirements.”

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Amanda McCloskey, sales and marketing director at CIS Security, said: “We’re thrilled that Spitalfields E1 Estate has chosen us to continue to care for its site. The new uniforms worn by our officer are smart and stylish, and represent just one way in which we’re working closely with Spitalfields E1 Estate’s management to deliver a premium service to this world-class business and cultural destination.”

Spitalfields: a brief history

Spitalfields takes its name from the hospital and priory, St. Mary’s Spittel which was founded in 1197. It’s an area of London known for its spirit and strong sense of community.

The landmark Truman’s Brewery opened in 1669 and, in 1682, King Charles II granted John Balch a Royal Charter giving him the right to hold a market on Thursdays and Saturdays in or near Spital Square. Visitors to the market today will find designers and artists selling fashions, homewares and accessories as well as a treasure trove of vintage and antique clothing, furniture and other wondrous oddments.

Since the 1970s, a thriving Bangladeshi community has developed and thrived in the area, in turn bringing new cultures, trades and business to the fore (the latter including the famous Brick Lane restaurant district).

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