Vanderbilt, the state-of-the-art security systems developer, has had its commitment to Best in Class quality management highlighted by achieving the prestigious ISO 9001 certification. This latest accolade is part of the company’s ongoing efforts to make its processes as agile as possible and set the standard in what’s now an increasingly competitive market.
ISO is the world’s largest developer of voluntary international standards that acknowledge industry Best Practice.
Since it was first published in 1987, ISO 9001 has become the world’s most established quality management framework and is currently used by over a million companies across the globe.
The standard is based on a number of principles including a company’s commitment to excellence and its stakeholders, and a willingness to work towards continually improving efficiencies.
“A desire to operate to the highest standards of quality runs through everything we do,” stated Uta Ragnitz, head of quality and process management at Vanderbilt. “ISO 9001 rubber stamps our credentials through better integration and alignment of internal processes, which will lead to increased productivity and results. In addition, more effective use of resources, improved communication, planning and administration will define a standard of operation that exceeds our customers’ expectations and ensures that they view us as the security solutions supplier of choice.”
Having completed the successful acquisition of Security Products from Siemens in 2015, Vanderbilt’s ISO 9001 certification maintains the level of quality that its customers expect and allows the business to enhance customer satisfaction and improve customer loyalty, leading to repeat business. These processes will also help the organisation gain market share through flexible and fast responses to market opportunities.
Rigorous audit process
Vanderbilt’s quality management system was externally certified through Intertek, a multinational certification body that has helped companies around the world improve performance and become more efficient for over 130 years.
A rigorous audit process took place over two days. Auditor Hans Tjornvik from Intertek explained: “I was thoroughly impressed with the level of work that Vanderbilt has put into its quality management system, as well as the company’s dedication to the continual improvement of its processes. So much so, in fact, that I would place the business in the Top 10 of the companies I’ve audited during my career.”
The hard work is all set to continue, as Vanderbilt looks to meet the requirements of ISO 9001:2015, the latest revision of the standard.
Joe Grillo, the company’s managing director, concluded: “I would like to congratulate the team for all the hard work put into achieving this important standard. Our culture of quality improvement is vital. The discipline and framework provided by our system creates an environment that will help us achieve our corporate objectives.”