Checkpoint Systems, a leading global supplier of merchandise availability solutions for the retail sector, has announced the launch of EVOLVE-Store, a real-time app for smart phones and tablets that supports real-time electronic article surveillance (EAS) and organised retail crime event management.
The app was developed in response to retail customer requests for an easy means of ensuring that store associates leverage EAS investments appropriately, comply with store shoplifting policies and have EAS systems always turned on and operating in the correct manner.
Features in the EVOLVE-Store app enable retailers to measure and improve consumer conversion rates through real-time visibility of the number of shoppers in stores. The app also measures policy compliance by managing response times to alarm events.
By monitoring, measuring and managing an EAS program, retailers can deter opportunistic shoplifters and organised retail crime activity, reducing shrink and increasing shelf availability, sales and profits. In turn, this improves staff confidence and engagement with the EAS program, ensuring a significant improvement on the return on investment.
Additional features include a staff panic alert to request help from colleagues, an EAS night-save feature to save power when the store is closed, the ability to test, mute or disable EAS systems remotely and multi-user logins for each smart device.
Beyond retailer advantages, shoppers benefit because stores can monitor inventory more closely and replenish ‘true’ out-of-stocks, so merchandise they seek will likely be available on shelves when purchasing online through click and collector buying directly in stores.
Moreover, studies have shown that shoppers feel safer in monitored retail environments.
“Technology should make life easier for both consumers and retailers,” said Uwe Sydon, senior vice-president of innovation at Checkpoint Systems. “EVOLVE-Store accomplishes this with simple implementation and proven loss prevention and merchandise availability benefits that offer advantages to everyone.”