Daily Archives: 13/08/2015

Wavestore ensures smooth VMS-based security solution for Harley-Davidson dealerships

Wavestore’s Video Management Software (VMS) is helping to maintain a high level of security at two Harley-Davidson dealerships on the Eastern Seaboard of the United States of America. 

Harley-Davidson of NYC Tribeca is a unique two-level space in the heart of New York City which has become a recent welcome addition for bike enthusiasts from the area and for visitors from around the world.

The Manhattan-located dealership is run by Asaf Jacobi, president of Harley-Davidson NYC, who also has responsibility for the Harley-Davidson of NYC’s main dealership in Queens.

With a requirement to deter would-be thieves, as well as create a safe and secure environment for staff and visitors at both dealerships, Jacobi turned to New York-based systems integrator AISG to solve the security needs.

Wavestore has introduced a VMS solution for Harley-Davidson in New York

Wavestore has introduced a VMS solution for Harley-Davidson in New York

Jacobi wanted a full turnkey solution which would not only cover security requirements in terms of alarm and video systems, but also provide the media needs of the stores by way of a state-of-the-art monitor wall and sound system.

Wavestore was selected for the video surveillance part of the project. An old analogue video surveillance system in the Queens outlet was upgraded to a hybrid system while the Manhattan dealership was equipped with a total IP network solution.

AISG worked closely with the Harley-Davidson NYC IT Department to set up remote alarm and video monitoring, as well as local networks, while a Wavestore management and storage server was set up to support domes and 360 degree cameras manufactured by Vivotek. Configuring the cameras was “seamless” thanks to Wavestore’s open platform technology.

Full service destination

Located in Long Island City for over 25 years, the main Queens store is a full service destination. While both locations offer the authentic Harley-Davidson experience, when designing the Manhattan store, Jacobi took into account why customers flock to the Queens location and turned it up a notch.

What visitors see is the world’s first and only Harley-Davidson Powerwall, with two multi-touch kiosks that let them design, instantly view and save their custom bikes on a movie screen-sized display.

There’s also a Leather Lounge Café and coffee bar, a Glass Bike Lift suspended from the ceiling and a premium selection of accessories and apparel.

“With a lot going on at both locations, the ability to view the stores remotely gives me mobility and more freedom to move around,” explained Jacobi. “The system is reliable and offers flexibility. Plus it’s easy to use and, as I learn more, the product becomes consistently better over time. You can really tell the difference. The new system is more effective. I’m able to zoom in and focus on one area and realise a really clear image.”

The Wavestore solution deployed at the two dealerships is scalable and provides a platform that makes integration between disparate technologies simple. Jacobi will be able to deploy additional cameras if and when required and, with Wavestore’s ability to support third party technologies such as video analytics, there are plans afoot to take full advantage of the open platform VMS to capture valuable business intelligence and operational data with a view to maximising customer satisfaction.

Jacobi is also considering integrating the stores’ access control systems in order to obtain visual verification of who has entered restricted areas like staff and stock rooms.

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Proximex Surveillint PSIM solution from Tyco Security Products offers “unparalleled situational awareness”

Tyco Security Products has announced the newest release of its Proximex Surveillint PSIM solution, which provides Security Operations Centres with “unparalleled situational awareness and communication capabilities” through enterprise dashboards, contact management, social media integration and a new module that raises operator alarms based on correlated events.

A new Analysis Module enables alarms to be raised on combinations of events that are separated by time or space without the clutter of extraneous alerts. For example, a site might want to raise an alert only when a combination of sensors (eg a fence motion sensor and video analytics) report an event in the same location.

The Analysis Module can also trigger operator alerts for events that may otherwise be ignored (for instance, raising an invalid access attempt alarm if someone repeatedly tries to access a secure location by using a card at multiple doors).

“We’re committed to giving end user organisations around the world as much information as possible about potential threats and the quickest, most cost-effective ways to communicate with their communities,” explained Michael Mesaros, group product manager at Proximex, which is part of Tyco Security Products.

“Operators can now receive automatic notification of weather events, for example, and they now have the ability to deploy a cost-effective mass-notification solution. This capability can be used to implement a crowdsourced ‘Say Something, Text Something’-style incident reporting system.”

This latest release of Surveillint features a new development tool that allows deployers to quickly build custom dashboards that display real-time operational information from security, building management and enterprise application systems. Security Operations Centres can, in one convenient display, monitor the number and types of open alarms, operator response times, the status of doors, cameras and sensors in the environment and other operational metrics.

“Our customers want to be able to continuously monitor their security and operational status,”  said Stephen Moody, business development manager for Ireland-based systems integrator ViS Security Solutions, which deployed Surveillint for a local hospital. “This new ability to design custom enterprise dashboards which combine data from a variety of security and operational systems will help us to address that need and deliver additional value for our end customers.”

*For more information on the entire Proximex product line visit: www.proximex.com

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Axis Communications bolsters UK team thanks to multiple appointments

Network video specialist Axis Communications has made three new appointments to its UK sales and distribution teams.

Peter Dempsey joins the business as a key account manager for the Irish market. Dempsey has over 23 years’ experience of the Irish security industry and a vast knowledge of network video.

Prior to joining Axis, Dempsey was a key account manager for Panasonic for ten years, managing the distribution and system integrator channels as well as key product launches.

Peter Dempsey

Peter Dempsey

Katherine Bramwell joins Axis Communications as a distribution account manager based in Watford. Bramwell boasts over 20 years’ experience in the security and IT sectors and was previously the northern region area sales manager for ADI Global Distribution.

At Axis, Bramwell will be responsible for managing key Axis distributors and establishing long-term partnerships, helping them with the growth of their businesses.

Katherine Bramwell

Katherine Bramwell

Mark Egget is a new sales engineer for the South East of England region. At Axis, he will be working closely with the sales team and helping the channel and partners realise the benefits of Axis Communications products.

As a former solutions engineer for Axis partner company Milestone Systems, Egget is highly experienced at helping customers specify the right product for the right solution.

Mark Egget

Mark Egget

Atul Rajput, regional director for northern Europe at Axis Communications, stated: “We’re delighted to welcome these new members to our UK team. All of our new recruits have the necessary specialist experience to support our partner network. These are key strategic appointments for us and demonstrate our continued commitment to offering ‘Best in Class’ support for our partner network.”

Rajput concluded: “Following on from many years of successful growth in the UK and Irish markets, these new appointments will further strengthen our team and ensure we have the resources in place to support our partner network as we continue to see our business grow and develop.”

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Samsung Techwin WiseNetIII cameras help create safe environment for Norfolk and Suffolk NHS Foundation Trust estate

Creating a safe environment for patients, staff and visitors is a constant challenge throughout the National Health Service (NHS) and particularly so within mental health facilities. With that in mind, 19 Mental Health Units located throughout the Norfolk and Suffolk NHS Foundation Trust’s estate have been equipped with IP network-based video monitoring systems.

The safety of its staff, patients and visitors is fundamentally important to the Norfolk and Suffolk NHS Foundation Trust, which currently provides care for over 40,000 people across the Norfolk and Suffolk region who have mental health problems and offers a range of specialist services dedicated to the care and recovery of anyone experiencing mental ill-health or suffering from substance misuse issues.

Although some of the Mental Health Units are secure, the majority allow the free movement of patients. On that basis, the Trust’s management team has looked to source the latest advances in video monitoring technology to alert nursing and support staff such that they can react quickly and appropriately to any situation where there may be a problem.

“We’re fully committed to the ‘Safewards’ initiative, a key aim of which is to reduce the rates of conflict within in-patient mental health settings,” said Mark Milliard, capital projects manager at the Norfolk and Suffolk NHS Foundation Trust. “We believe that the use of smart technology, such as IP network-based video monitoring systems, can play a large role in helping us achieve this objective.”

Migrating from analogue to Video-over-IP

Over recent years, Milliard – who has worked within NHS Estates since 1986 – has overseen migration of the Trust’s analogue CCTV systems to Video-over-IP solutions.

“The analogue systems that were installed a number of years ago became increasingly unreliable and we made the decision to upgrade them with IP network-based systems,” explained Milliard. “A key advantage of being able to transmit images over the network is that it provides the flexibility for any authorised end user to view live or recorded video captured by any of the cameras from their PCs. We realised that this would provide us with much more flexibility in terms of how we monitor activity at the mental health units when compared to the analogue CCTV systems which could only transmit captured images to a central location.”

In compliance with the Trust’s obligation to achieve best value from its investment in new technology, Milliard initiated a tender process and invited a number of installation companies to submit proposals to install and service video monitoring systems at each of the 19 locations. The tender document specified which cameras should be installed.

“It made sense to source the cameras from just one manufacturer and, from an ongoing maintenance point of view, to deploy the minimum possible number of different camera models,” added Milliard. “I decided to carry out my own research as to which manufacturer had a product portfolio which could best cover all our requirements, as well as offering us the value we were looking for. Part of the value formulae had to include a rock solid reputation for reliability, as well as cameras with advanced technical features which would allow us to capture and monitor high definition images regardless of the location or environmental conditions.”

Image quality and camera configuration

Milliard’s extensive evaluation of a large number of manufacturers resulted in a shortlist of two, from which Samsung Techwin emerged as the winner.

“Both shortlisted companies were able to show evidence as to the reliability of their cameras,” explained Milliard. “However, I was particularly impressed with the quality of the images which could be captured by the Samsung Techwin cameras and the fact that each camera, depending on its location, could be configured to multi-stream images at different frame rates and at different resolutions. This offers a significant benefit from a network bandwidth management point of view.”

Milliard established that only three Samsung Techwin cameras would need to be specified to provide coverage of areas both inside and outside all 19 mental health units. All three models are part of the Samsung Techwin WiseNetIII camera range and include the SNV-6084R vandal-resistant 2 Megapixel Full HD network dome camera, which has built-in IR LEDs to enable images of any activity to be captured regardless of the lighting conditions.

Milliard also selected the SNO-6084R weather-resistant bullet cameras equipped with a motorised varifocal lens and built-in IR (infrared) illuminators.

The third model to be specified was the SNV-6012 2 Megapixel Full HD vandal-resistant flat dome camera.

Installation in phases

The installation of IP network-based video surveillance systems at the 19 mental health units has been carried out in phases and, following the completion of a tender process, the contract for phase three of the project was awarded to Ipswich-based ACW Electrical Suffolk.

“We were obviously delighted to have been entrusted to fulfil such an important contract,” said Tony Wheatley, a director of the company. “We sourced the Samsung Techwin products from Blue Helix, who are a leading specialist distributor of IP network solutions. We worked closely together with the Blue Helix technical team to ensure we could complete the project to the satisfaction of Mark Milliard and his colleagues.”

Wheatley added: “As this was the first time we had installed Samsung Techwin cameras, we arranged for our engineers to attend a Samsung Techwin training course so that they would be able to configure each camera for optimum performance. The good news is that the cameras were extremely easy to install, which added to our ability to complete the contract without any delays or issues.”

Local control for the NVRs

Images from all of the cameras are recorded by Samsung Techwin SRN-1670D NVRs. These have been designed to have the look and familiarity of a DVR while delivering all the benefits of a network video recorder.

Unlike most NVRs, which can only be programmed remotely, the SRN-1670D may be locally controlled with the help of a mouse and a very easy to use on-screen display.

The SRN-1670D has the capacity for five SATA HDDs, offering the potential for a massive 10 Tb of on-board storage. It can record audio across all channels and has a built-in DVD writer and USB ports for easy export of video evidence.

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