Wavestore and Vizualize collaborate to offer enhanced KPI monitoring

The successful combination of Vizualize technology and Wavestore’s video management software (VMS) has enhanced the ability of businesses to identify opportunities for increasing operational efficiency and enhancing customer satisfaction.

Vizualize harmonises its leading-edge sensors, intelligent devices, analytics and dynamic reporting solutions. When working alongside Wavestore’s open platform VMS, its highly accurate 3D edge-based people counting system can, for example, provide options for shopper tracking, in-store audience measurement and product interaction monitoring within the retail space which deliver an insight into virtually every element of shopper activity.

In addition to retail applications, Vizualize’s technology can capture and analyse data in order to help a wide range of other market sectors identify opportunities where productivity may be improved and customer satisfaction maintained while ensuring a safe and secure environment for staff and customers.


These include applications within the transport sector where passenger waiting times and delays at airports, ports and other transport facilities have become an increasing concern as security measures are tightened, and also within stadiums, large venues, pubs and night clubs where the need to comply with licensing and safety laws means that having an accurate and reliable system for monitoring occupancy levels is essential.

360-degree visibility for the end user

Vizualize’s ability to generate data that will allow an analysis of customer movement by way of, for example, heat maps is further enhanced when 360-degree fisheye cameras are deployed to record all of the activity in the monitored area.

In addition, Wavestore is able to assist in this process as, in addition to de-warping the fisheye images, it enables operators to control a ‘virtual’ PTZ function to track activity and save video clips of an unlimited number of individual events captured in the camera’s entire field of view.

Wavestore director Chris Williams

Wavestore director Chris Williams

“Our collaboration with Vizualize underpins Wavestore’s  commitment to provide seamlessly solutions which can deliver so much more than what has traditionally been expected of a video surveillance system,” said Chris Williams, director of Wavestore.

“We’ve developed a strong relationship with Vizualize to bring our combined solution to the attention of the countless number of businesses that could  benefit from visually verified data which helps them track their performance in line with defined KPIs.”

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