icomply partners with TIS in security upgrade project for Boots UK

icomply has recently partnered with TIS – one of the UK’s leading independent fire, security and communications specialists – in a project designed to overhaul the security systems operated by Boots UK.

The Security Control Room at Boots UK required an update, with many of the current analogue hardware deemed unfit for purpose and data gathering sometimes proving to be a difficult process.

The proposed solution consisted of upgrading 22 CRT monitors within the Control Room to just 8 LCD flat screens which would serve as a versatile and responsive display area for the network of cameras. Not only would this free up space in the Control Room, in turn making organisation and data collection a whole lot easier, but it also meant that more areas could be surveyed at any given time while the detail captured would be clearer and easier to record.

From icomply’s perspective, there was much work to do in what was a relatively short space of time. Centralised server software had to be installed in order to enable connectivity between the IP CCTV, IDS, intercom and access control systems while the central operator control system demanded involvement from a more general perspective.

Boots UK's Control Room

Boots UK’s Control Room

As stated, one of the biggest challenges was integrating the platform with varying equipment and different manufacturers’ devices. These included the Synectics matrix integration, PC232 integration and HIK and NVR integration.

Completely overhauled security regime

The end result is a completely overhauled system. The single front-end graphical user interface can be used effectively not only to gather and record data but also to review that information.

What Boots now has in its UK Control Room is a GUI with easier navigation and mapping which also unifies all technology in one intuitive space, in turn saving on desk space and making sure that Boots is absolutely ready for the next generation of security technology when it emerges without having to compromise in the short term.

Speaking about the project, Nick Hollins of TIS told Risk UK: “Boots UK is one of my key accounts, and when TIS was asked to look at upgrading the CCTV Control Room it was imperative that the solution I proposed was not only fit for purpose but also offered a significant improvement on the existing CCTV system. Of course, we also had to be mindful of the budget.”

Hollins added: “The assistance received from icomply all the way through this project was exceptional. Business development director Michael Gallagher was always was on hand to offer a technical solution and provide a quotation that was within budget and both the installation and post-installation support was of the very highest standards. This project was delivered on time, within budget and met our end user customers’ high standards and expectations. This was down to the teamwork and professionalism of both TIS and icomply.”

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