Daily Archives: 10/10/2014

UK security sector provides equipment in support of international response to Ebola virus

The UK’s world-leading security sector is working with the Government to identify how it might increase support to help contain and control Ebola as the spread of the virus intensifies.

Many of the UK’s 11,500 companies operating in the security sector harbour valuable skills, experience and equipment that are aiding the international response and protecting the many thousands of people working to tackle the spread of the Ebola virus.

Paul Everitt, CEO of security sector trade organisation the ADS Group, commented: “The UK security industry prides itself on innovation and manufacturing some of the best protection and containment equipment in the world. As such, it’s well placed to support the treatment of those who have contracted the Ebola virus, safeguard those treating patients and limit the continued spread of infection.”

Everitt continued: “We’ve already seen some UK companies provide decontamination and scanning equipment, as well as others working to manage Ebola infection from a logistical perspective by way of comprehensive contingency planning and risk assessment procedures. Many other companies are poised to step forward and participate in the international response, offering world class equipment in the form of containment units, infection detection systems, communications infrastructure and much more.”

ADS Group is the UK trade organisation representing the aerospace, defence, security and space sectors

ADS Group is the UK trade organisation representing the aerospace, defence, security and space sectors

Case Studies of support

Examples of where the UK’s security industry has provided support to date are numerous. For instance, Andover-based Bioquell UK, a world-leader in decontamination and infection control solutions, has provided decontamination equipment to a variety of premises that may have come into contact with the Ebola virus.

Notably, the company was engaged to lead decontamination of the unit in the Royal Free Hospital once William Pooley, the British nurse working in West Africa, was discharged.

Headquartered in Oxfordshire, Westminster Group plc is working with management at the Freetown International Airport in Sierra Leone to deliver all security aspects. In response to the Ebola virus, the company is assisting with the implementation of new medical screening systems to identify passengers that are potentially infected, including the supply of specialist fever screening equipment.

Global Resilience Services in Cheshire is supplying a number of West African countries with specialist decontamination and containment products. The supply of bespoke isolation stretchers with filtration systems has proven to be a critical solution for the safe movement of infected casualties and the protection of medical personnel when they’re taking fluid samples.

*Of the 11,500 companies in the UK’s security sector, 20% are active exporters. Indeed, the UK is the sixth largest exporter of security equipment in the world. The current Government hopes to double the value of these exports by 2020

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ABCP and MRCI join forces to launch National Association of Business Crime Partnerships

The Association of Business Crime Partnerships has joined forces with the Midlands Regional Crime Initiative to form a new body called the National Association of Business Crime Partnerships.

Designed to tackle retail and business crime, the organisation has been established to set a new standard by which business crime might be measured and managed in town centres and to reduce the impact of such criminality on the UK’s High Streets.

Association of Business Crime Partnerships (ABCP) spokesperson Richard Barron commented: “The ABCP and the Midlands Regional Crime Initiative (MRCI) have been supporting and accrediting business crime reduction partnerships for over ten years now. Both organisations have stood the test of time, but the moment is now right for us to join forces and become the standard-setting business crime reduction partnership support organisation in England and Wales.”

Barron added: “I’m delighted that both organisations will be sharing their resources and expertise to further raise the standards and contribution of business crime reduction partnerships in their work with partners, stakeholders and statutory agencies to reduce crime affecting businesses in our towns, cities and shopping centres.”

The new NABCP logo

The new NABCP logo

David Wilson of the MRCI explained: “We have been listening to businesses and our partners for new ideas and a fresh look with innovative solutions to reduce business crime and provide a return on investment for our members. In collaboration with business crime reduction partnerships and businesses in general, a new strategy is being established to raise standards and enable the legitimate sharing of intelligence to deter offenders and prevent crime. The National Association of Business Crime Partnerships will be the organisation through which the ABCP and the MRCI will work together to deliver the new strategy.”

Tim Edwards, chairman of the Retail Loss Prevention Fashion Forum (a collective of heads of loss prevention operational at many of the High Street’s biggest fashion brands) stated: “This development is long overdue. We’re delighted to support the establishment of a national body representing the interests of business crime partnerships and one which will set a benchmark standard of what ‘Good’ should look like. We will be working with the new organisation over the coming months to ensure that our stores and businesses have the best possible collaborative working relationship with their local business crime reduction partnerships to help reduce stock losses, protect our staff and improve the local retail environment for customers.”

Over the coming months, the National Association of Business Crime Partnerships will work collaboratively with business crime reduction partnerships and stakeholders to further raise the standards of accredited partnerships by:
• Maximising opportunities for the detection of offenders involved in retail and business crime
• Gathering and sharing intelligence on those involved in retail and business crime
• Further developing the collaborative intelligence sharing arrangement in place with the National Business Crime Solution (NBCS)
• Working with stakeholders to educate and divert offenders away from High Street crime
• More effectively meeting the needs of businesses in minimising opportunities for theft from their premises
• Ensuring business crime reduction partnerships operate to the highest possible standards of data sharing/processing in accordance with the Data Protection Act 1998

*Further information on the National Association of Business Crime Partnerships is available by contacting Richard Barron via e-mail at: richard.barron@businesscrime.org.uk

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Paul King joins The Shield Group as regional director

Paul King has been appointed regional director at The Shield Group, the UK’s largest independent Total Security Solutions provider.

King brings with him 25 years’ security sector experience to the role, the last 15 years having been spent in senior management positions which have contributed to exceptionally strong leadership and expert client relationship skills.

King will be based out of The Shield Group’s Manchester office and looking after the group’s Northern portfolio. His commitment to customer service and officer welfare will ensure that The Shield Group’s standards are maintained at the very highest level, and that back-up and support are always available to onsite teams by way of ensuring consistent service delivery.

Paul King: new regional director at The Shield Group

Paul King: new regional director at The Shield Group

For the last eight years, King has been a dedicated member of the Manchester City Crime Prevention Panel. Indeed, King was duly appointed chairman of this Panel at the end of last year.

Following King’s appointment, The Shield Group’s CEO John Roddy commented: “We’re delighted to be welcoming Paul to The Shield Group. Paul’s reputation has preceded him and his achievements, both in his previous role and with the Manchester City Crime Prevention Panel, have been nothing less than impressive. He will make for a great fit within our team.”

Commenting on his new role, King stated: “The opportunity to join The Shield Group gives me great pleasure, and I happily look forward to embarking on this new chapter in my security career. The Shield Group enjoys a great reputation within the industry, and I’m pleased to be able to contribute further to the company’s already long list of achievements thanks to my own personal experience and networks.”

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Wicklander-Zulawski expands European presence in partnership with The Cardinal Group

Wicklander-Zulawski (WZ), the US-based consulting and training company, has announced that Chris Norris CFI – the organisation’s director of WZ Europe (WZ-EU), international and webinar training – is moving to the UK on a year’s secondment with a view towards raising the profile of the brand’s investigative interview techniques across Europe.

Norris, who has been with the company for almost 15 years, will be responsible for building the profile of WZ-EU training available to both UK and European businesses while also identifying training professionals who can help deliver WZ’s unique educational courses.

Since joining WZ in 2000, Norris has presented at several national US meetings for organisations including the National Retail Federation and is a regular guest instructor at the Federal Law Enforcement Training Centre. He has trained thousands of Human Resources professionals, audit managers, loss prevention specialists, security and law enforcement professionals in the art of non-confrontational interviewing, and also conducted numerous investigations for both private companies and public agencies.

Speaking about his secondment to the UK, Norris said: “I’ve been fortunate to provide training to almost 800 delegates across the UK and Europe. As we see more US companies trading in the UK, so there has been a greater demand for our recognised form of interview training. We know that the loss prevention sector, for example, is recognising a need for such training to help address internal issues and mitigate liabilities.”

Non-confrontational method of resolving cases

Using a structured approach to interviews, the WZ method of non-confrontational interviewing is proven to be an ideal programme for organisations wishing to adopt a non-confrontational method of resolving cases and determine when an individual is being truthful.

Training courses are suitable for both private and public sector organisations, with introductory and advanced courses available for loss prevention managers, security investigators, Human Resources professionals, auditors and operations managers.

Chris Norris: secondment in the UK

Chris Norris: secondment in the UK

Norris added: “By moving to the UK, I can help raise awareness of the benefits of our training services to UK and European businesses and also respond to the growing demand for the non-confrontational interview techniques we can offer.”

Importantly, Norris pointed out: “A big part of our success in Europe so far has been thanks to the support provided by our exclusive European partner The Cardinal Group. We’re delighted to continue working with them and look forward to this new challenge.”

Jason Trigg, CEO of The Cardinal Group, added: “We’re proud of our exclusive European partnership with Wicklander-Zulawski, and we’re looking to expand this proven and well-respected method of training across the European market. Chris brings with him a wealth of experience in the loss prevention and investigative fields that will prove invaluable to all UK and European businesses looking to improve how their internal investigations are conducted. We welcome Chris to the UK.”

Norris has also provided interview training in North America and on the international stage, including seminars simultaneously translated into French, Spanish, German and Polish.

During his secondment Norris is to be based at The Cardinal Group’s head office located in Great Chesterford, Essex.

*For more information on available Wicklander-Zulawski training courses telephone: 0845 6801796 or visit: http://www.thecardinalgroup.co.uk/brands/cardinal-academy/academy-courses/wicklander-zulawski/

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BRE Global unveils new opportunities for fire protection system manufacturers to CE mark products

BRE Global has become one of the first organisations in Europe to be able to provide manufacturers of construction products with complete CE marking services for a range of solutions not covered by harmonised European Standards under the Construction Products Regulation (CPR).

The scope for manufacturers to CE mark their construction products has been significantly expanded by the European Commission’s recent decision to allow Notified Bodies to be notified for European Technical Approval Guidelines (to be used as European Assessment Documents, or EADs).

Prior to this, Notified Bodies could only issue CE Certificates against harmonised European Standards, enabling CE marking of a relatively limited range of generally well-established products.

This means that the number and range of building products and systems for which BRE Global can provide CE marking services has been considerably expanded. These include fire stopping, fire sealing and fire protection products.

BRE Global is one of the first organisations in Europe to be able to provide manufacturers of construction products with complete CE marking services for a range of products that are not covered by harmonised European Standards under the Construction Products Regulation

BRE Global is one of the first organisations in Europe to be able to provide manufacturers of construction products with complete CE marking services for a range of products that are not covered by harmonised European Standards under the Construction Products Regulation

Once it has been established that all requirements of the ETAG (used as an EAD) have been met, the Notified Body can provide a CE Certificate, and the manufacturer can then issue a Declaration of Performance.

BRE Global’s quality manager Mike Pratt noted: “BRE Global was able to test against ETAGs as a Technical Assessment Body and issue certificates against ETAGs as a Notified Body under the CPD for many years. Now that we can use ETAGs as EADs, we can provide the same service under the CPR. This is a great benefit to our customers.”

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FALCON will be “an important addition to the national economic crime prevention capability”

City of London Police Commissioner Adrian Leppard has welcomed the Metropolitan Police Service’s announcement concerning the creation of a new fraud and cyber crime team dedicated to protecting Londoners vulnerable to the threat of economic criminality.

Metropolitan Police Service Commissioner Sir Bernard Hogan-Howe QPM officially launched FALCON – Fraud and Linked Crime Online – at the QEII Conference Centre in London’s Westminster. The new team will consist of up to 500 officers dedicated to tackling cyber crime, acquisitive crime with an online aspect and fraud that does not have an online element attached to it.

The overall aim is to create a new operating model for the investigation and prevention of fraud and cyber crime in London that will deliver seven key services. These are as follows:

(1) Volume and cyber-enabled investigations
A centralised capability that will remove the onus of investigation of fraud and cyber-enabled acquisitive crime from local policing Boroughs and provide a consistent approach towards investigations

(2) Complex and proactive fraud investigations
A centralised investigations service that proactively targets individual criminals and organised crime groups causing the most harm to individuals and businesses

(3) Pure cyber investigations
An increased capacity to undertake proactive and reactive investigations in response to intelligence or referral (from the national body)

(4) Problem solving, prevention and industry liaison
A capacity to work in partnership alongside businesses with a common purpose of preventing fraud and cyber-enabled fraud. This will enable the Metropolitan Police Service to link more regularly and effectively with business forums and, in turn, encourage the reporting of crime

(5) Victim care
Provision of a service to ensure that all London-based crime victims are recorded and contacted. This will enable the gathering of intelligence to improve future investigative outcomes and also identify enablers designed to support ongoing prevention and enforcement activity

(6) Performance, training and marketing
To provide accurate performance and information to internal and external stakeholders with data relating to both threats and trends

(7) Intelligence
The creation of a fraud and cyber crime intelligence capability

Sir Bernard Hogan-Howe: Commissioner of the Metropolitan Police Service

Sir Bernard Hogan-Howe: Commissioner of the Metropolitan Police Service

In summary, Project FALCON is being developed in response to the significant growth in cyber-enabled acquisitive crime. Borough-based police officers will continue to be responsible for investigating cyber crimes involving malicious communications, harassment or cyber stalking.

Speaking at the launch event, Metropolitan Police Service Commissioner Sir Bernard Hogan-Howe QPM explained: “FALCON sees a more focused and joined-up approach by the Met, the business sector and other law enforcement agencies to ensure that we’re protecting the public, designing out crime and arresting the culprits. We will be more powerful if the three of us can work together – the police, the public and businesses.”

Cyber crime challenges faced by Londoners

As the national policing lead for economic crime with responsibility for the National Fraud Intelligence Bureau (NFIB) and Action Fraud, the City of London Police has been an active supporter of the Met in addressing the fraud and cyber crime challenges faced by Londoners.

Those challenges are evidenced by the high proportion of reported economic crime assessed by the NFIB that results in disseminations to the Met for consideration of London-based investigations.

City of London Police Commissioner Adrian Leppard said: “I welcome the creation of FALCON and the priority this type of crime is being given by the Metropolitan Police Commissioner and the London Mayor’s Office. These London-based teams will be an important addition to the national capability being developed by the City of London Police, the National Crime Agency and police forces across the rest of the country.”

City of London Police Commissioner Adrian Leppard

City of London Police Commissioner Adrian Leppard

Karen Bradley, Minister for Modern Slavery and Organised Crime, added: “The threat from cyber crime is ranked as ‘Major’ in our National Security Strategy and the Government is investing £860 million over five years to tackle this issue. We’re also increasing knowledge throughout local police forces with specialist training. I’m very pleased to see the Metropolitan Police Service’s commitment to dealing with fraud and cyber crime, and I look forward to hearing about the vital contribution FALCON will make to this work.”

*Further detail is available in a Metropolitan Police Service Briefing Note on Cyber Crime. Access: http://www.met.police.uk/docs/cyber-crime.pdf

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“Nearly half of all frauds are identity crimes” reveals CIFAS

Data-driven identity crimes – ie frauds carried out using a victim’s identity details to obtain new accounts or take over existing ones – accounted for over 45% of all the confirmed frauds identified in the first three quarters of 2014. These figures issued by CIFAS continue the pattern seen in recent years, underlining the severity of the challenge facing consumers and businesses.

While identity fraud existed before the proliferation of online services, the use by online crooks of data such as passwords and e-mails or personal data harvested through hacking attacks and social engineering can now be considered the ‘norm’ in terms of fraud.

The 45% figure may represent a small decrease from some of the proportions recorded in previous years, but identity crimes represent as strong a challenge as ever to the financial well-being of organisations and consumers.

CIFAS’ communications manager Richard Hurley commented: “For the modern fraudster, knowing somebody’s personal or financial details is a licence to print money and the continuing preponderance of such data-driven financial crime must serve as a warning. Defeating it means we have to demand that organisations do more to handle our data securely, and ramp up their fraud prevention efforts accordingly. Individually, however, we also have a responsibility to look after our own details. Without doing so, we are effectively handing access to our bank accounts to a complete stranger.”

Data-driven identity crimes - ie frauds carried out using a victim’s identity details to obtain new accounts or take over existing ones - accounted for over 45% of all the confirmed frauds identified in the first three quarters of 2014

Data-driven identity crimes – ie frauds carried out using a victim’s identity details to obtain new accounts or take over existing ones – accounted for over 45% of all the confirmed frauds identified in the first three quarters of 2014

Victims of fraud must not be forgotten

Since 2010, there have consistently been over 100,000 instances of victimisation each year. The figures for 2014 to date indicate that this year will repeat the pattern, with almost 90,000 victims of identity crime already pinpointed by the organisations using the CIFAS National Fraud Database.

“Fraud is far from a victimless crime,” noted Hurley. “Not only do the victims suffer an immediate financial cost but they also have to contend with the time taken to sort out the mess left behind and the worry caused by not knowing how the fraudster managed to steal their details. While it’s understandable that a financial cost is always asked for in relation to fraud, it must be remembered that fraud has a far more lasting and personal impact upon victims. It’s one that cannot be summed up in terms of monetary value alone.”

While fraud may never be eliminated, figures such as these – and the patterns of recent years – prove that UK plc must become more aggressive in its approach to fraud prevention.

CIFAS CEO Simon Dukes explained: “While many organisations have put in place robust and comprehensive strategies designed to combat online crooks, and have empowered their customers to do the same, that doesn’t mean all organisations have done so.”

Dukes concluded: “Surely now every organisation and individual must recognise that if they don’t co-operate with others in terms of identifying and implementing good practice, data sharing and responsible online behaviour then they instantly become the weakest link in the chain. This means that they encourage fraudsters to continue their crimes, in turn damaging us all individually and collectively.”

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UK public fears advance of Internet-enabled devices amid security concerns

According to the latest KPMG survey, UK consumers fear that technology is overtaking their lives, with many increasingly concerned about the pace of change they face. The study results also highlight apparent discomfort with the greater surveillance of everyday life and a cynicism about the need for connected devices.

KPMG surveyed over 1,600 consumers across the UK to identify attitudes towards the ‘Internet of Things’/’Internet of Everything’ – the term used to describe devices which ‘speak’ to each other over the Internet. The company aimed to gauge consumers’ views around intrusiveness, security and the value of connected devices.

More than half (58%) of the respondents resent the idea that computers seem to run their lives “wherever they go” while 70% suggest that, with the marketplace flooded by inter-connected devices, it’s too easy for things to go wrong.

The survey goes on to reveal that UK consumers are hankering after a return to ‘simple’ technology. For example, many of those who took part in the study (54% of respondents, in fact) mainly want their phone only to make calls. The majority believe that more advanced Internet-based products such as smart fridges are not as necessary.

UK consumers fear that technology is overtaking their lives, with many increasingly concerned about the pace of change they face

UK consumers fear that technology is overtaking their lives, with many increasingly concerned about the pace of change they face

However, respondents were quick to recognise that inter-connected devices can bring benefits, with 48% of interviewees welcoming the idea that smart meters can save energy and money. Four-in-ten also suggest that health monitors which issue warnings about impending illness are a good idea, and 46% want to use security systems to remotely monitor their property while they’re away from home.

Rise of the machine

Wil Rockall, director in KPMG’s cyber security practice, commented: “It’s clear that consumers are struggling with a desire to use connected devices as a route towards an easier life and remain wary of the rise of the machine. They still support innovation, recognising that in the right environment having the latest technology is key. Nearly 60% acknowledge that technology makes us more effective at our job.”

Asked why they are cynical about the advance of the Internet of Things, respondents questioned how it’s possible to keep personal information private, with 56% of those polled concerned about a ‘Big Brother’ effect occurring as a result of these products and the pace at which they are being produced and implemented.

In a work environment, more than one-third (36%) of respondents suggested employers are monitoring their every action.

Mark Thompson, a senior manager in KPMG’s cyber security practice, added: “Security and privacy are high on the list of worries for the consumer, with 62% of respondents to our survey believing that there’s insufficient concern about it. The fact remains that, where once an Englishman’s home was considered to be his castle, the advent of the Internet of Things means that fortress walls can be breached more easily. There are also so many opportunities for the latest technologies to provide value and enhance our lives, but we’re failing to take advantage of them. We will continue in that vein until such time consumers can be convinced that always-connected devices are both safe and worthwhile.”

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BSIA hosts 25th Anniversary celebrations for CoESS General Assembly

More than 100 security experts from across Europe gathered in London this week to celebrate the 25th Anniversary of the CoESS General Assembly. The prestigious event was hosted by the British Security Industry Association.

CoESS – the Confederation of European Security Services – is the Brussels-based European Trade Association designed to represent all national private security Trade Associations across the continent. The British Security Industry Association (BSIA) is a leading member of the Confederation.

Collectively, CoESS represents 19 EU Member States, 24 countries, 60,000 private security companies and 2.2 million employees and generates an annual turnover of £27 billion.

Founded in 1989, CoESS is recognised by the European Commission as a European sectoral social partner in accordance with the European treaties.

Over the last 25 years, private security has evolved into a global, multi-faceted sector in which providers of state-of-the-art technology and equipment combine their strengths with those of the providers of skilled security guarding services to offer solutions and services best suited to Governments and corporate end users.

The CoESS General Assembly celebrates its 25th Anniversary in 2014

The CoESS General Assembly celebrates its 25th Anniversary in 2014

Across Europe, those providers and end users are represented by a plethora of national and international organisations such as the BSIA and CoESS. Although each separate organisation is focused on achieving Best Practice and high standards in their respective jurisdictions, these Trade Associations do join forces in sharing their common ideals around the subjects of freedom, security and justice.

CoESS General Assembly: the main points

Each year, CoESS brings together all of its active members to take part in the General Assembly. At the Assembly, financial statements are approved and the organisation’s management is evaluated and validated.

To help celebrate the 25th Anniversary of the General Assembly, the BSIA hosted a large delegation of European industry representatives in London who were able to discuss and debate pan-European issues, regulatory provisions and Best Practice for the security sector. The focal point of the celebrations was an evening dinner cruise on the River Thames.

James Kelly: CEO at the BSIA

James Kelly: CEO at the BSIA

Speaking about the event, BSIA CEO James Kelly commented: “It’s a pleasure to welcome CoESS and the wider European private security community to London to celebrate this important anniversary of the CoESS General Assembly. The BSIA has enjoyed a long and productive relationship with CoESS. We’ve worked together on pan-European issues to achieve Best Practice across the industry. We look forward to the next 25 years of effective partnership.”

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“Ticking boxes will not prevent the next Rana Plaza” states the Institute of Risk Management

According to a new report published by the Institute of Risk Management, businesses responding to supply chain scandals with additional rules and regulations leave workers even more vulnerable.

The Institute of Risk Management (IRM) report entitled ‘Extended Enterprise: Managing Risk in Complex 21st Century Organisations’ argues that the ‘modern commercial obsession’ with systems and processes obscures the real problem – failure to understand and predict human behaviour and build trust.

The report urges companies to prioritise behavioural risk over ‘tick box compliance’ in order to tackle the ethical uncertainties present in today’s complex delivery networks.

Peter Neville Lewis – one of the report’s authors and an IRM member – explained: “Ticking boxes is easy – and dangerous. Boxes were ticked at Rana Plaza, in Rotherham and at BP. Developing a sophisticated understanding of ‘personal risk management’ may be a somewhat harder task but, as companies as diverse as John Lewis and Tata Industries have shown, it does help to create the ethical behaviour that controls risk across an organisation however big or complex the operation may be.”

Back in August, a Chartered Institute of Purchasing and Supply survey of UK businesses revealed that nearly 75% of supply chain professionals admitted to having ‘zero visibility’ of the first stages of their supply chain. Shockingly, 11% acknowledged it was ‘likely’ that slave labour was used at some point in the process.

Human cost of wilful blindness

The IRM’s technical director Carolyn Williams – who authored the new report – pointed out: “This is the human cost of wilful blindness in extended enterprise risk. It’s time businesses stopped expressing remorse and started tackling the behavioural uncertainties at every stage of their operations.”

Shareholders have a direct interest in whether a company takes a tick box or behavioural approach to organisation-wide risk management. A 2013 report published by the World Economic Forum highlighted the fact that significant supply chain disruption cuts the share price of affected companies by an average of 7%.

The IRM report entitled 'Extended Enterprise: Managing Risk in the Complex 21st Century Organisations' finds that businesses which respond to supply chain scandals with additional rules and regulations leave workers even more vulnerable

The IRM report entitled ‘Extended Enterprise: Managing Risk in the Complex 21st Century Organisations’ finds that businesses which respond to supply chain scandals with additional rules and regulations leave workers even more vulnerable

‘Extended Enterprise: Managing Risk in Complex 21st Century Organisations’ marks the transition from risk management of a single organisation to a coherent programme which meets the global and interdependent challenges of today’s joint endeavours.

Made up of IRM practitioners together with academic experts, the report’s project group has skilfully developed models, tools and techniques to help risk practitioners understand and manage risk across extended enterprises.

“Today’s extended enterprise environments achieve amazing outcomes but also display many of the characteristics of complex systems, with all of the potential for volatility and uncertainty that implies,” continued Williams. “By modelling the extended enterprise in practice, we provide risk practitioners with the tools such that they can begin to understand organisational exposure to extended enterprise risks – wherever in the chain they may be.”

Williams went on to comment: “By their very nature, complex systems cannot be managed or controlled. However, they can be influenced so, in terms of the future risk manager, this will demand new skills around leadership and when it comes to the understanding of culture, ethics and behaviour.”

Methodologies and tactics for addressing risk

The report offers recent multi-agency examples to demonstrate why there should be concern around extended enterprises. These include the scandal in the UK when horsemeat appeared in some beef supply chains, the management by some banks of their outsourced IT providers, failures in care homes and child protection in the UK and the tangle of responsibilities that became evident following the Macondo well disaster in the Gulf of Mexico.

As well as supporting organisational performance, the IRM report claims that a better understanding of risk across the extended enterprise is also vital in tackling wider problems such as slavery, abuse, environmental damage and dangerous working conditions. The report argues that wilful blindness by organisations to these issues within their broader networks is unacceptable.

Put simply, companies must now ask themselves whether any claims that they make about their values hold true across their extended enterprise.

Richard Hibbert – CEO of cloud-based Governance, Risk and Compliance (GRC) solutions provider SureCloud (who sponsored the report) – stated: “This is a thought-provoking study which highlights the risks posed by relationships across extensive networks of suppliers, partners and associates. It also offers methodologies and tactics for addressing risks and harnessing the benefits.”

*The new report was officially launched at a conference held at Cass Business School in London on Thursday 9 October

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