Daily Archives: 24/09/2014

Banks team up with Government to combat cyber criminals and fraudsters

A pioneering financial crime alert system will see 12 Government and law enforcement agencies warn banks of the latest threats in a bid to safeguard the accounts of millions of customers.

Working with preferred technology partner BAE Systems Applied Intelligence, the British Bankers Association (BBA) will launch the Financial Crime Alerts Service as part of a new approach towards combating a wide range of financial crime threats.

The new alerts service will allow the sector to react more swiftly than ever to major incidents and permit industry financial crime professionals to spot emerging problems and threatening criminal trends.

Anthony Browne, CEO of the BBA, said: “This alerts system is a powerful new weapon against fraudsters, cyber criminals and other crooks intent on stealing our customers’ money. Receiving real-time alerts from both domestic and international bodies, including the National Crime Agency (NCA) and 11 other Government and law enforcement agencies, will provide vital intelligence for the army of staff banks have already hired to combat these threats. This service is a shining example of how banks and Government can work together to benefit all customers.”

Anthony Browne: CEO of the BBA

Anthony Browne: CEO of the BBA

Real-time intelligence pooled from partner agencies and Government bodies will be shared with expert banking officials in place to tackle fraud, financial crime and other violations.

This work builds on the successful arrangement already in place between banks and the National Fraud Intelligence Bureau that has prevented over £100 million of fraud losses through successful and targeted information sharing.

When the initiative goes live (which is planned for early 2015), the BBA Financial Crime Alerts Service will include warnings on terrorist financing, money laundering, bribery and corruption, cyber and e-crime, fraud and emergent, thematic and strategic reports.

Donald Toon, director of the Economic Crime Command at the NCA, commented: “Collaboration between law enforcement and the private sector is key to reducing the impact of economic crime. Alerts to industry are a key part of this, and I very much welcome the BBA’s work in this area.”

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Christopher Greany appointed to lead National Police Co-ordination Centre

Commander Christopher Greany has been appointed to lead the National Police Co-ordination Centre (NPoCC).

Greany joins the NPoCC from his previous role as national co-ordinator for domestic extremism. He led the large-scale review and restructure of the National Domestic Extremism Unit and created the National Domestic Extremism and Disorder Intelligence Unit.

Greany began his career 27 years ago in the Metropolitan Police Service and has also worked for the City of London Police. He has spent much of that time in counter-terrorism, intelligence, investigations and security.

On taking up his appointment, Commander Greany said: “I’m looking forward to building on the great work carried out by my predecessor ACC Stuart Williams and the team. I’m keen to develop the NPoCC as the ‘Go To’ place for chief constables when they need national support, whether in times of crisis or for big national events such as the recent NATO Summit.”

Commander Christopher Greany

Commander Christopher Greany

Sir Hugh Orde, the President of ACPO, commented: “I’m delighted to welcome Chris to the team and to his important new role. Co-ordinating police assets on a national scale is vital to ensure the service can respond effectively in times of need. The NPoCC has done some first rate work with forces and chief constables across the UK to support the policing of big national events like the NATO Summit and the Commonwealth Games. I’ve no doubt Chris will continue the good work of his predecessor, ACC Stuart Williams, and take the unit from strength to strength.”

The NPoCC is a new unit opened last year by (then) policing minister Damian Green MP and overseen by ACPO President Sir Hugh Orde. The NPoCC team co-ordinates police officers and staff from across UK policing, ensuring the right people are in the right place at the right time.

The NPoCC team is also tasked with mapping the specialist police skills available across the country such that chief constables are aware of what skills are available both regionally and nationally. This work will allow the police service to make the best and most efficient use of its specialist resources while policing budgets reduce.

In more detail, the key functions for the NPoCC are to:

  • Assess national capacity, contribution and capability in relation to the Strategic Policing Requirement and National Policing Requirements (this encompasses developing and maintaining information on the capacity, contribution and capability of specialist assets)
  • Establish and co-ordinate continuous testing and exercising regimes designed to ensure the effective mobilisation of national assets when required
  • Facilitate mutual aid in a steady state and provide a fit-for-purpose co-ordination facility in times of crisis

The NPoCC maintains assessment of capacity by undertaking a regular review of specialist skills. Using the national network of specific force contacts, the NPoCC team gathers this information across an increased range of specialisms referencing the agreed national role profiles while working in collaboration with the College of Policing.

Capability is tested through an extensive exercising programme undertaken with partner agencies including the Home Office, the Cabinet Office’s Civil Contingencies Secretariat, the Department for Communities and Local Government and the Joint Emergency Services Interoperability Programme.

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‘Aspiring to Excellence’: Corporate Security Departments under the microscope in latest SRI study

What are the most important characteristics of an excellent Corporate Security Department? What makes an excellent security supplier? The latest report from the Security Research Initiative, which is specifically designed to address these issues, has been published today.

Both corporate security personnel and security suppliers were asked to rate various characteristics of outstanding performance. While they shared similar views overall, it’s also the case that some striking differences are readily apparent.

Findings about what makes suppliers excellent

The most highly valued characteristic is a determined focus on customer needs. Harbouring objectives that are specifically aligned with the client is also seen as crucial.

While it’s most certainly viewed as important to have innovative and adaptive senior management, it’s more important to have excellent management on the front line.

Suppliers appear to attach higher importance than clients to some criteria, for example adopting new philosophies, a focus on training and learning and having excellent and visionary leadership in place. This may suggest suppliers are trying to do too much and would benefit from a greater focus.

The survey suggests suppliers are particularly likely to agree strongly that price trumps quality. Indeed, the difference here is striking given the similarity of answers on other criteria.

Professor Martin Gill FSyI: studying Corporate Security Departments and the buyer-supplier dynamic

Professor Martin Gill FSyI: studying Corporate Security Departments and the buyer-supplier dynamic

The fact that 47% of clients and 59% of suppliers agree strongly that suppliers can only be excellent if clients fully support them suggests that clients may underestimate the crucial role they play.

There was some agreement that security is often not valued highly enough by companies, and that they accord security suppliers less status than other suppliers.

Findings on what makes clients (corporate security) excellent

Understanding threats (91%), having an effective security strategy (87%) and objectives aligned with the company (84%) are the three highest ranked characteristics for client excellence.

While both clients and suppliers believe security fares well in comparison to other business functions in terms of excellence, it’s often less effective at showing how it adds value.

Both suppliers and clients are in accord that security leaders need business skills, but only clients view security expertise as being of equal importance. Suppliers consider this much less important.

Like suppliers, clients appear to favour the carrot rather than the stick approach, suggesting excellent companies are those that focus on rewarding good performance.

There’s some evidence to suggest that clients do not fully recognise the price pressures on suppliers. For example, only one third of those clients questioned attach strong importance to paying the going rate for the job as a condition of excellence.

According to both samples, and judged against all the criteria listed, most clients do not achieve excellence.

Reputations are only temporary

Professor Martin Gill FSyI (director of Perpetuity Research and leader of the Security Research Initiative study) noted: “What is clear is that a reputation for being an outstanding performer is only temporary. There’s evidence from these findings that security undersells itself – suppliers to their clients and Corporate Security Departments to the wider business.”

Gill added: “Security is moving from being seen as a protector of assets to a facilitator of good business, and an essential one at that. However, it’s moving slowly and the sector needs to change from keeping its potential secret. The characteristics of outstanding performance need articulating. The good thing though is that, by all accounts, those working in different aspects of security are largely in agreement about what it involves. Now the strategy must be to achieve it.”

Background to the research

The research is based on an extensive review of the drivers of business excellence. Responses were received from 200 representatives of security suppliers and 289 clients based around the globe. These direct responses were supplemented by 24 in-depth interviews.

The in-depth study was undertaken by Perpetuity Research (which started life as a spin-out company from the University of Leicester) under the umbrella of the Security Research Initiative (http://perpetuityresearch.com/security-research-initiative/) which, each year, conducts a detailed study on a specific aspect of security.

To download a free copy of the full report visit: http://perpetuityresearch.com/category/publications/security-research-initiative/sri-publications/

Alternatively, send an e-mail to: prci@perpetuityresearch.com for more details or telephone: 01892 538690

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