Daily Archives: 27/08/2014

Security Industry Authority orchestrates new Buying Right campaign for end users

The Security Industry Authority (SIA) is launching Buying Right, a new campaign designed to support security buyers.

Buying Right will see the SIA work alongside HM Revenue and Customs and UK Visas and Immigration to help protect security buyers against risks such as immigration, tax and security licensing offences.

From September, the SIA will be working with security buyers in the construction sector where some security arrangements have been identified as high risk. With the support of HMRC partners, SIA investigators will be meeting with construction companies to offer advice and support on due diligence and Best Practice, and to ensure that construction companies are procuring lawful security services.

Security buyers can lower the risk of working with unlawful security providers by only purchasing security from an SIA Approved Contractor.

The SIA is launching Buying Right, a new campaign to support security buyers

The SIA is launching Buying Right, a new campaign to support security buyers

Discussing this move, SIA CEO Bill Butler said: “Buying Right allows the SIA to work with its partners to support businesses in developing their understanding of how to procure legitimate security services that help protect the public. There are a number of factors to consider when deciding whether a security company is providing labour legally and safely. A supplier’s hourly rate is one of the key indicators that this is the case, and that’s where we can help security buyers understand their security purchase.”

Butler continued: “Buying from companies that are members of our Approved Contractor Scheme affords purchasers further reassurance as to the quality and standards of a security supplier. With the support of our partners, we will help the construction sector improve the standards of its security provision, in turn supporting legitimate businesses and driving out security companies that are operating outside of the law.”

*For more information on due diligence when procuring security services or labour providers, security and risk managers should download the HMRC leaflet available on its website

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Police liaison realises positive impact for Showsec’s security operation at 2014 V Festival

At this year’s V Festival, event security specialist Showsec once again demonstrated the value of working closely with the local police service on initiatives designed to combat crime. In doing so, the Leicester-based SIA Approved Contractor helped to improve the customer experience for thousands of gig-goers at Weston Park.

Showsec implemented its trusted Crime Reduction Strategy as part of an extensive operational plan geared towards providing a safe and enjoyable environment for those visiting the Staffordshire venue. A significant reduction in the number of crime-related incidents contributed to the success of this year’s V Festival, at the same time highlighting the positive impact of Showsec’s close liaison with Staffordshire Police in the effective delivery of that strategy.

As a result of an ongoing commitment to raising standards, Showsec not only works hand-in-hand with the police service at festivals for which it provides security and safety solutions, but in some cases effectively serves as an extension of police services. In certain roles, the company can even operate as a substitute for them.

“The planning phase was centrally focused on the delivery of a security and crowd management operation taking over a number of onsite policing roles in order to pro-actively reduce crime,” explained Mark Logan, Showsec’s director who was at the head of a vastly experienced management structure put in place by the company in readiness for the 2014 V Festival.

“In close liaison with Staffordshire Police, we employed a number of systems such as enhanced search, crime teams and plain clothes operatives, all of which have contributed to a reduction in the year-on-year crime figures for the event. While the central focus was on crime reduction, this didn’t dilute our core operating ethos of providing a high standard of customer service.”

The 2014 V Festival proved a positive experience for event security specialist Showsec

The 2014 V Festival proved a positive experience for event security specialist Showsec

Logan was supported by three of the company’s regional managers – namely Steve Reynolds, Richard Church and Scott Anderson – all of whom fulfilled key operational roles.

On top of that, Martin Lewis (one of several area managers on duty throughout the V Festival) was in charge of the Crime Reduction Strategy as Showsec deployed a 150-strong management and supervisory team to direct more than 1,300 security staff across both the main arena and the camp sites within the grounds of Weston Park.

Strong team of professional agencies

Andy Redhead, organiser of the V Festival on behalf of Roseclaim, explained: “We are continually striving to improve the V Festival experience and enhance the event’s long-established reputation for being one of the biggest and best festivals in the UK. For us to be able to continue raising the bar, we do need the active support of a strong team of professional agencies. In the two years that the company has been involved with our event at Weston Park, Showsec has certainly made a significant contribution to the V Festival. The way in which the company has worked so closely with Staffordshire Police has certainly helped us to take important strides forward.”

Superintendent Elliott Sharrard-Williams, the V Festival Police Commander, added: “We were very pleased with the weekend’s policing operation. Our officers, staff and members of the Special Constabulary have been working closely with event security teams to ensure that everyone enjoyed the festival and stayed safe. This year, we shared several of the traditionally police-led activities with Showsec, including the search operation and patrol functions.”

Sharrard-Williams continued: “In order to ensure that the festival was a success, we worked closely with Showsec and the event organiser for nigh on twelve months. During this time, we intricately planned the crime and safety aspects of the festival. Undoubtedly, this helped to make it a successful event. The V Festival is like dropping a small town on Weston Park. Criminals will always try to target visitors so it’s really pleasing that the crime numbers were significantly reduced compared to previous years.”

The V Festival Police Commander added: “Officers were working around the clock, and not just within the park. Neighbourhood officers were on regular patrol in the local communities and our Road Crime Team supported traffic flow around the area. This has been a real team effort. Event management, security teams and dozens of other partners worked together extremely well to make the weekend a success. We’ve already begun to plan for next year.”

High standards of customer service

The two-day music festival was headlined by Justin Timberlake, The Killers and Ed Sheeran, while other performers included Paolo Nutini, Example and the Kaiser Chiefs.

Showsec’s Mark Logan added: “We set ourselves a series of auditable targets in our second year onsite at Weston Park by way of seeking to provide a high standard of customer service. For example, with the help of festival organiser Roseclaim we really focused on delivering a bespoke service to the disabled areas which was borne out of experienced industry practice. This married up the central features of customer service in the arena market with the complexity of delivery to the festival environment.”

Logan concluded: “While delivering on our key aims, Showsec has also continued to grow its knowledge of the site. This helped to ensure that we engineered the crowd management plan to maximise the safety and enjoyment of our customers and the artists who were performing.”

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IHS Research Note: ‘Residential Security – Something for everyone’

In the company’s latest Research Note, Blake Kozak (senior analyst for security and building technologies at IHS) discusses the impact of the ‘smart home’ on residential security.

The residential security market will never be the same. In 2012, several MSOs (multiple-system operators) in the USA began offering home automation in conjunction with security which has altered the perception and demand from end users. Prior to this paradigm shift, the use of a residential burglar alarm system was often a purchase to protect a property and, in many cases, an ‘after the fact’ purchase as a result of a break in.

While many reasons exist as to why a homeowner may purchase security equipment, the reason is no longer solely security, with many end users looking to add additional features which are both life safety and convenience-driven.

IHS estimates the world market for security devices in traditionally monitored homes [for example – ADT] to be worth about $2.9 billion in 2014 compared with $670 million for smart homes [for example – ADT Pulse].

By 2018, the revenue of smart homes is forecast to top $2.4 billion. That’s according to a recent report from IHS.

Smart Home Security: market size and rate of growth

Smart Home Security: market size and rate of growth

These rapid changes to the residential security market have been mostly positive. However, the influx of competitors has dramatically changed the make-up of this industry.

Ten years ago, professionally installed, centrally monitored systems were the main offer available to end users. However, this situation has changed. Today, products are offered by monitoring companies, MSOs, electric companies, retailers and DIY equipment manufacturers.

End users can find innovative products from new market entrants such as Google and Apple which, until recently, did not have an offering for the residential security or home automation space.

So what does this mean for the ‘smart’ residential security market moving forward? For manufacturers, it means that despite the increase in competition, the market offers ample opportunity for all due to the current low penetration rate of smart products.

For end users, it means more product/solution and pricing options are available than ever before.

Finally, as far as the dealers, installers and monitoring companies are concerned, the release of new and innovative products/solutions creates better sales opportunities by dint of being able to better meet customers’ needs and budgets.

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RiskBusiness International launches all-new risk taxonomy

RiskBusiness International Limited, one of the leading international operational risk advisory and solutions firms, has announced the release of a new risk classification taxonomy which differs significantly from the “ageing Basel II loss event-type structures”.

In the wake of winning industry awards for the various iterations of governance, risk and compliance classification taxonomies the company has created over the past decade, RiskBusiness International’s new RiskBusiness taxonomy – dubbed the RiskBusiness Banking Taxonomy Variant 4 – reflects three major changes from previous taxonomies.

Those changes are a completely remodelled risk category framework differing markedly from predecessors which all retained links to the Basel II loss event-type structure, a granular, multi-level causal-type model and a new granular control-type structure.

Additional enhancements have been made in the arrears of process types, direct and indirect impact types and also recovery types. There’s also the addition of a new exposure driver hierarchy.

“One of the most persistent challenges facing any firm is the consistent classification of the risks they face and the losses they’ve experienced,” explained RiskBusiness International’s CEO Mike Finlay.

“The ageing Basel II loss event types were perhaps considered ground-breaking back in 2000, but of all the risk types, operational risk and compliance is the one area where new forms of risk are continually emerging. This necessitates ongoing re-investment into classification structures. Add to this the continual problems that business people experience in trying to understand the ‘risk-speak’ of the Basel II loss event types and it’s little wonder that many internal loss event databases and risk registers contain classification garbage.”

Mike Finlay: CEO at RiskBusiness International

Mike Finlay: CEO at RiskBusiness International

These sentiments are echoed by Tom Edwards, head of operational risk at Jefferies International (a long-standing subscriber to the RiskBusiness Taxonomy Service).

“We had started to go down the route of simplifying the 7 Basel risk categories when RiskBusiness beat us to it with its latest Banking Variant 4,” explained Edwards. “Although some senior management figures have become familiar with the long-standing Basel categories, there are also many more that question its suitability. In a nutshell, we needed a risk hierarchy that was easy for classification purposes and that grouped risks intuitively on reports. Too many meetings were being side-tracked away from real risk management issues towards: ‘What does Clients, Products and Business Practices mean?’.”

Edwards continued: “With the emergence of the term ‘Conduct Risk’ confusing matters even further, it was also important to show that this is still considered under Operational Risk. Therefore, the re-labelling of CPBP was necessary.”

Mapping of taxonomies

The RiskBusiness Banking Taxonomy Variant 4 joins its predecessors, which include several insurance taxonomies, financial services enterprise risk taxonomies and other, non-financial services taxonomies in the web-based RiskBusiness Taxonomy Service.

This is a subscription-based service available to firms, vendors and other interested parties. Subscribers can browse the various taxonomies provided, use components of different taxonomies to assemble their own taxonomy or can create their own bespoke taxonomy from scratch and then map that taxonomy to any of the other industry taxonomies provided.

“Where a subscriber is also a member of an industry initiative like bbaGOLD, ORIC International or Indonesia’s KDKE data consortium, that subscriber can map their own taxonomy to the relevant taxonomy of those initiatives that they are part of and then automatically translate data between the different ‘languages’ or taxonomies using the mapping rules,” added Mike Finlay. “This allows a firm to manage its data in structures that work internally, yet still comply with regulatory requirements – such as the European COREP reporting requirements – with minimal manual intervention.”

Each element of the taxonomy hierarchies supported by the RiskBusiness Taxonomy Service is accompanied by detailed descriptions of what they mean, clear qualification rules around what’s included and expressly excluded from each element and a set of key words used for automated searching and classification purposes.

*Companies interested in learning more about the RiskBusiness Taxonomy Service are advised to visit the RiskBusiness website at: http://www.RiskBusiness.com

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British innovation drives demand for UK-developed security solutions in Asia

Technological innovation within the UK’s security sector is driving demand for British-made technology among Asian buyers. That’s the view of members of the British Security Industry Association’s (BSIA) Export Council, many of whom are currently preparing to exhibit at IFSEC South East Asia in September.

IFSEC South East Asia offers expertise and guidance for the security sector in the region. This year’s event is to be held in Kuala Lumpur between 3-5 September.

The event is billed by organiser UBM as the focal point for 8,000 security solutions buyers and decision-makers who attend for a wide range of reasons, ranging from reviewing the latest products and innovations through to building business partnerships and making deals.

Running alongside the exhibition is an education programme – part of the IFSEC Global Academy – that attracts senior purchasers looking to gain an overview of the market and the latest technological developments.

A key driver of demand for UK products and services is the technological innovation demonstrated by British manufacturers. This will be showcased at the 2014 event by three BSIA member companies scheduled to exhibit as part of the BSIA-organised UK Pavilion. The company’s are GJD Manufacturing, Metham Aviation Design and TDSi.

IFSEC South East Asia 2014 is an important event for British manufacturers

IFSEC South East Asia 2014 is an important event for British manufacturers

On display at GJD Manufacturing’s stand – Hall 4 Stand UK13 – will be the company’s state-of-the-art dual-tech anti-masking curtain detector which uses microwave and PIR sensors with integral anti-masking detection to create an invisible curtain beam pattern to protect an end user’s property against crime.

Launched at the show by GJD will be Harper Chalice’s FenceSecure™ electronic perimeter intrusion detection systems. Coupled with GJD’s innovative range of external PIR and dual-tech motion detectors, a comprehensive product offering is now available that truly offers the first and second lines of defence for any perimeter requirement.

Requirement for visibility and intuitive operation

Meanwhile, TDSi will be showcasing its new reader range following the initial launch at IFSEC International in June. Included in the line-up are new versions of TDSi’s MIFARE CSN (Chip Serial Number) and its proximity readers, which have been updated to combine end users’ needs for visibility and intuitive operation with the aesthetic ability to fit in with modern architecture and surroundings.

TDSi’s managing director John Davies commented: “Readers are an essential part of most secure access control systems. We have been talking extensively with our customers, end users and partners to ascertain what would best suit the needs of the real world. As well as the need for using the latest technology, the feedback we received revealed that often more basic elements, such as the shape and size of the reader, are extremely important.”

BSIA members are seeing an upsurge in demand from the South East Asian region, with respondents to a recent BSIA survey reporting that business has increased in the region over the past 12 months. Among the customers served by UK exporters in the area are Critical National Infrastructure providers, with BSIA members beating tough international competition to win business in the region.

*Visitors to IFSEC South East Asia can find out more about the BSIA’s Export Council and the expertise of its members by visiting the Association on Stand UK16. Alternatively, you can learn more by logging on at: http://www.bsia.co.uk/export-council

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Guardian24’s lone worker safety app now available on Google Play store

Guardian24 has released its lone worker protection app on the Google Play store. Installing the app directly from the play store provides end users with a quicker and easier download of the app. It also gives the user automatic notifications when a new version of the app is released or when an upgrade is available.

Guardian24 is a lone worker safety service used to protect staff when lone working, travelling to and from work, visiting clients in their homes and businesses and when working in isolation on remote sites. It allows lone workers to log in and out of daily tasks, leaving details of their location and the expected duration (logging an activity).

If an activity overruns, Guardian24 will automatically call the lone worker to verify their safety. If the lone worker cannot be reached, a nominated respondent will then be notified informing them of the overrun activity. At this stage an agreed protocol will be followed to verify the lone worker’s safety and location.

Guardian24's lone worker protection app on the Google Play store

Guardian24’s lone worker protection app on the Google Play store

Should the lone worker feel that their safety has been compromised at any time they can press a ‘hot key’ on their device to summon emergency assistance. At this point, Guardian24 provides the lone worker’s personal details, activity details and live audio to the respondent receiving the escalated call.

The respondent may then call the incident helpline and connect to a live feed through the user’s handset for further emergency audio. This information is invaluable if the emergency services require to be notified.

*To download Guardian24 for Android visit the Google Play Store: https://play.google.com/store/apps/details?id=co.uk.guardian24
**Guardian24 is also available for iOS. To download this version visit the App Store: https://itunes.apple.com/gb/app/guardian24/id743843078?mt=8

Guardian24 supplies security and safety solutions to the UK mobile and lone worker sectors. The Guardian24 subscriber base now exceeds 38,000 users with approximately 400 public and private sector organisations benefiting from the company’s bespoke services.

End user customers include local Governments, healthcare services, housing organisations, central Government bodies, educational institutions, charities and banking, insurance and construction sector companies.

*Guardian24’s services are used via a wide range of devices including BlackBerry smart phones, the Apple iPhone, Android smart phones, Windows PDA, standard mobile phones or specialist lone worker devices. Visit: http://www.guardian24.co.uk for further details

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