Kroll Ontrack issues new version of proprietary Remote Data Recovery software

Kroll Ontrack – the provider of data recovery services and e-discovery – has announced the availability of a new version of its Ontrack® Remote Data Recovery™ (RDR®) software.

RDR is a patented, proprietary service that provides a fast and secure solution for data loss situations. Using the new version of RDR, Ontrack Data Recovery engineers can work more efficiently on a specific data loss problem, saving valuable time for host businesses during the data recovery process.

With the Ontrack RDR software solution, security of customer data is maximised because the data recovery can be performed without a hard disk or other storage device leaving an enterprise’s data centre.

Specifically, a secure remote Internet connection is established between the customer and Kroll Ontrack, allowing Ontrack Data Recovery engineers to recover from media at the customer’s site with proprietary data recovery tools.

As a result, Ontrack Data Recovery engineers gain full access to individual disks, RAID systems, virtual machines, SANs or LUNs on a remote basis, in turn saving the customer significant time because shipping drives to a given Kroll Ontrack data recovery lab is eliminated.

RDR is a patented, proprietary service that provides a fast and secure solution for data loss situations

RDR is a patented, proprietary service that provides a fast and secure solution for data loss situations

Ontrack Data Recovery specialists can also pool from its global network of engineers when performing a remote job to maximise resources and knowledge-sharing and successfully complete the task at hand.

Efficient data recovery with total security

The new release of Ontrack RDR makes installation of the software far easier. All necessary Windows system drivers required for installation are included in the set-up package. The machine no longer needs to be rebooted post installation.

Furthermore, during the installation process, the Ontrack RDR software detects all required connection settings automatically without the need to set the IP address, DNA server name or HTTP switch on a manual basis.

“In many data recovery cases, including servers with a damaged drive, there’s no need to disassemble complex storage systems and send a hard disk to one of our data recovery labs,” said Phil Bridge, managing director at Kroll Ontrack.

“Within minutes, customers can instead attach the working drives to a running computer system via Ontrack RDR software. We’re the only data recovery provider using our own software for this service. Data is not exposed to any third party entities. Security is paramount, so too an efficient data recovery service.”

Ontrack RDR supports Windows XP through Windows Server 2012 for remote data connections. Additionally, the new version offers support for recoveries of NetApp, VMware, EMC, HP, Dell and many other SAN/NAS systems.

For more information on Kroll Ontrack’s remote software and service visit: http://www.krollontrack.co.uk/data-recovery/data-recovery-process/remote-data-recovery/

About Kroll Ontrack

Kroll Ontrack provides technology-driven services and software to help legal, corporate and Government entities and consumers manage, recover, search, analyse and produce data efficiently and cost-effectively.

In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data destruction, electronic discovery and document review. For further detail visit: http://www.krollontrack.co.uk

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