Gordon Brady has been appointed Chief Operating Officer at The Shield Group, while Eric Roberts takes on the role of managing director for the company’s Monitoring and Systems Division.
Brady, who joined the company back in 2012 as managing director for national accounts, boasts more than 23 years’ security industry experience. As Chief Operating Officer, he will be responsible for The Shield Group’s manpower operations across the UK and Europe, ensuring customers continue to receive first class service and that they benefit from The Shield Group’s Total Security Solutions (TSS) model.
In addition, Brady will be responsible for fostering employee alignment with clearly defined corporate goals and strategies.
The announcement comes at an important juncture for the company. Brady has been an integral part of The Shield Group’s recent success and exponential growth, leading it to become one of the UK’s largest independent TSS providers with a portfolio that encompasses major clients such as the Imperial War Museum. Recently, The Shield Group also launched four strategic verticals, in turn combining traditional manpower and innovative technology to deliver intelligent, risk-based TSS to its customers.
Management of national account portfolio
John Roddy, CEO of The Shield Group, said: “We’re delighted that Gordon has accepted the role of Chief Operating Officer with The Shield Group. We have been very impressed with Gordon’s management of our developing national account portfolio and, in particular, his high standards of customer service and communication. We’re keen to ensure that our service maintains the highest level of performance, and we’re very confident that Gordon’s leadership will ensure this occurs in conjunction with our full Total Security Solutions service capability.”
Dr Richie Nanda, global chairman of The Shield Group and Topsgrup, added: “Making Gordon Brady The Shield Group’s Chief Operating Officer was an easy decision to take. His experience and time with the organisation makes him the ideal candidate. Judging by Gordon’s contribution since joining the company, we’re confident in his ability to lead The Shield Group to even greater heights.”
Speaking about his new role, Brady said: “I’m delighted to have been appointed Chief Operating Officer at The Shield Group. Since joining in 2012, I have seen the company transform into one of the UK’s leading security providers. The company’s innovative culture and commitment to excellence promote a progressive and co-operative environment. The company is in a position to lead the way in the industry, and I’m delighted to be a part of that. I look forward to working with the team to grow and enhance our reach in the UK and Europe.”
Prior to joining The Shield Group, Brady spent 16 years with Rentokil Initial as UK retail director and six years with a national FM provider in the role of group operations director for the UK and Ireland.
From 2006 to 2012, Brady worked in the FM sector where he was responsible for a number of key divisions including retail and commercial security guarding, overseeing account growth and development in both areas.
At Initial Security, where Brady worked from 1990 to 2006, he served as national account director specialising in the retail sector and managing a UK portfolio worth over £10 million as well as supporting 16 branches in five different regions.
New managing director for Monitoring and Systems Division
Eric Roberts is the new managing director of The Shield Group’s Monitoring and Systems Division. Roberts, who was previously business development director for Corps Security’s monitoring operation, joined The Shield Group on 1 August to manage the day-to-day operations of the Monitoring and Systems Division. He’s based in the company’s headquarters at Austin Friars, London.
Roberts brings with him a wealth of experience, having started his career over 28 years ago as a security engineer, securing and monitoring CCTV systems for several blue chip companies in the UK. He then progressed to become a sales director at Emizon where he managed business units valued at over £20 million.
Roberts will now oversee The Shield Group’s new state-of-the-art Monitoring Centre based in Preston and covering the North of the UK. He’ll also be developing the company’s portfolio in Europe. Roberts’ role will further include managing the company’s expansion through planned acquisition and business development.
Welcoming Roberts’ appointment, John Roddy said: “Eric joins the company at a time of dynamic transition and growth for our business, reflected in our rapid expansion and ability to attract and recruit talented individuals at all levels of the organisation. Eric’s industry-recognised experience in CCTV and monitoring systems will further enhance our Total Security Solutions service to customers in both the UK and Europe. I’m delighted to welcome someone of his calibre to the team and the unique perspectives he will bring with him to the role.”
Eric Roberts commented: “I’m pleased to be joining one of the UK’s leading security providers and look forward to being part of an outstanding and vibrant team. The company’s constant drive for innovation complements my determination to deliver continued success and world class security solutions to all of our clients. It’s my aim to see The Shield Group continue to lead the way in excellence and professionalism.”