Monthly Archives: August 2014

BSIA launches Guide to Security of Heritage Properties (Form 188)

The British Security Industry Association (BSIA) has published a new Guide to Security of Heritage Properties (Form 188) which is designed to provide owners, managers and guardians of all kinds of heritage buildings with an overview of the common considerations around risk assessments and security measures at these sites.

The new guide aims to describe the security threats faced by historic properties (as well as those with a shared community value) and explain the techniques, products and services available to protect them.

Paul Phillips, technical officer at the BSIA and author of the guide, commented: “Caring for a heritage property is by no means a cheap exercise. Correcting any damage after a crime could financially cripple owners and, on that basis, the provision of good security is essential. Protecting unique properties often means using unique and costly solutions but, with the help of this BSIA guide, owners should be able to make the most of limited resources and, in turn, play their part in helping to save our history and culture for the future.”

The BSIA guide is primarily intended for the owners of private houses, smaller businesses in listed properties, custodians of individual properties open to the public and groups of volunteers caring for heritage in their community.

The BSIA has launched a new Guide to Security of Heritage Properties

The BSIA has launched a new Guide to Security of Heritage Properties

What’s unique about Heritage security?

Heritage security is unique in that alterations can devalue sites quite considerably. Often, the listed nature of heritage properties means that modern security measures that are usually commonplace are not permitted. Even where security measures are allowed, they often prove more costly for listed buildings.

The new Guide to Security of Heritage Properties offers helpful, independent, free of charge advice on this topic for BSIA members and non-members alike.

Heritage security is an important aspect of heritage property maintenance. For example, it’s often the case that heritage properties have been built without consideration for modern criminal behaviour. Any modernising security measures must therefore be weighed carefully against the ‘devaluing effect’ significant alterations can incur.

In essence, security measures need to be as unobtrusive as possible. A Georgian shop front with external roller shutters, for example, becomes a bland modern building.Similarly, fitting CCTV cameras to the front of an historic house can be unappealing and – in some instances – may actually breach regulations.

For larger or more complex problems the employment of a security consultant can often provide cost-effective advice for a combination of practices and equipment

For larger or more complex problems the employment of a security consultant can often provide cost-effective advice for a combination of practices and equipment

Heritage properties are often located in open areas, remote from neighbours. This level of isolation makes them more difficult to protect. Similarly, and as is often the case, the need to allow authorised public access can inadvertently facilitate criminal access.

Simon Alderson, development director of BSIA member company Vacant Property Specialists and chairman of the BSIA’s Vacant Property Protection Group, has commented on the potential security risks involved in heritage sites.

“Heritage sites are often remote and packed with materials that can attract crime,” explained Alderson, “such as lead on roofs and copper piping. It sounds like something from a Cluedo set, but for the few pounds thieves may obtain from selling stolen metals, they can cause tens of thousands of pounds’ worth of damage. Vacant sites are also targets for illegal raves and squatters.”

The new BSIA guide explains ways in which security measures can be employed and installed in what can appear to be complicated circumstances. It also details ways in which to achieve effective security within the boundaries of available resources.

What’s in the Guide to Security of Heritage Properties?

Alongside informed suggestions, the guide contains Case Studies detailing how BSIA member companies have provided security and protection for heritage properties. It also describes a unique way of approaching security that should help end users facing difficult decisions relating to the allocation of resources.

The guide is primarily intended for owners of private houses, smaller businesses in listed properties, custodians of individual properties open to the public and groups of volunteers caring for heritage in their community

The guide is primarily intended for owners of private houses, smaller businesses in listed properties, custodians of individual properties open to the public and groups of volunteers caring for heritage in their community

Why is it worth reading compared to other publications? This guide provides a huge benefit to those seeking expert and independent advice. Given the often unique nature of heritage sites and the security issues surrounding them, it’s particularly important to draw on the expertise of those with experience in this particular field.

Where else can individuals go for advice beyond the Heritage Security Guide?

For larger or more complex problems the employment of a security consultant can often provide cost-effective advice for a combination of practices and equipment.

It’s always advisable to talk to insurance companies who can provide valuable advice. Failure to follow their recommendations could present a problem in the event of a claim.

The guide aims to describe the security threats faced by historic properties (as well as those with a shared community value) and explain the techniques, products and services available to protect them

The guide aims to describe the security threats faced by historic properties (as well as those with a shared community value) and explain the techniques, products and services available to protect them

To download the Guide to Security of Heritage Properties (Form 188) visit the BSIA’s website

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UK terror threat level raised from ‘Substantial’ to ‘Severe’

The Joint Terrorism Analysis Centre has changed the UK’s threat level in relation to the prospect of international terrorism impacting home shores, with Home Secretary Theresa May announcing today that the threat level has moved from substantial to severe.

A ‘Severe’ rating means that a terrorist attack is highly likely, although at the present moment there’s no intelligence available to suggest that any form of attack is imminent.

The official threat level informs security professionals across the public and private sectors as they make decisions about the appropriate level of protection in place across the UK.

Home Secretary Theresa May MP

Home Secretary Theresa May MP

The Joint Terrorism Analysis Centre’s judgements are made on the basis of the latest intelligence and represent decisions taken independently of Government ministers.

There are five levels of threat, as follows:

*Critical: an attack is expected imminently
*Severe: an attack is highly likely
*Substantial: an attack is a strong possibility
*Moderate: an attack is possible but not likely
*Low: an attack is unlikely

Developments in Syria and Iraq

Announcing the change, Home Secretary Theresa May said: “The increase in the threat level is related to developments in Syria and Iraq where terrorist groups are planning attacks against the West. Some of these plots are likely to involve foreign fighters who have travelled there from the UK and Europe to take part in those conflicts.”

May continued: “The first and most important duty of Government is the protection of the British people. We have already taken steps to amend our powers and increase our capabilities for dealing with the developing terrorist threats which we face. That process will continue, and the British public should be in no doubt that we will take the strongest possible action to protect our national security.”

In conclusion, the Home Secretary stated: “We face a real and serious threat in the UK from international terrorism. I would urge the public to remain vigilant and to report any suspicious activity to the police service.”

Watch a video of Theresa May’s announcement on BBC News

Statement issued by ACPO

ACPO’s National Policing Lead for Counter-Terrorism, Assistant Commissioner Mark Rowley, said: “The threat level from international terrorism has changed from ‘Substantial’ to ‘Severe’ in response to the developments in Syria and Iraq. This means it’s highly likely that a terrorist attack could happen in the UK. We therefore continue to urge the public to remain vigilant and to report any suspicious activity to the police service. We need communities and families to bring to our attention anyone they perceive may be vulnerable, a danger or escalating towards terrorism. Anyone with information is urged to contact the Anti-Terrorist Hotline on 0800 789 321.”

Rowley continued: “Public safety is our priority, and we have a variety of established operational tactics that are regularly used to ensure that the UK is both well prepared and protected. Over the years, we have built capabilities and enhanced our security arrangements against a consistently high level of threat. Much of this is already in place. Our aim is to reduce the risk to the public, and we keep our security arrangements under constant review in line with the threat we face.”

In addition, Rowley commented: “We have activated the established planning mechanisms across the police service, co-ordinated by myself as National Policing Lead on Counter-Terrorism. This will lead to enhanced prevention and preparedness.”

To conclude, Rowley went on to state: “From this afternoon, we will begin to increase our levels of visible patrols and implement other security and protection measures. We will also build on existing community relations to provide reassurance and seek communities’ support and assistance in keeping the UK safe.”

Prime Minister David Cameron addresses the media

Watch a Daily Telegraph video of Prime Minister David Cameron offering his views at a 10 Downing Street Press Conference

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Security Industry Authority orchestrates new Buying Right campaign for end users

The Security Industry Authority (SIA) is launching Buying Right, a new campaign designed to support security buyers.

Buying Right will see the SIA work alongside HM Revenue and Customs and UK Visas and Immigration to help protect security buyers against risks such as immigration, tax and security licensing offences.

From September, the SIA will be working with security buyers in the construction sector where some security arrangements have been identified as high risk. With the support of HMRC partners, SIA investigators will be meeting with construction companies to offer advice and support on due diligence and Best Practice, and to ensure that construction companies are procuring lawful security services.

Security buyers can lower the risk of working with unlawful security providers by only purchasing security from an SIA Approved Contractor.

The SIA is launching Buying Right, a new campaign to support security buyers

The SIA is launching Buying Right, a new campaign to support security buyers

Discussing this move, SIA CEO Bill Butler said: “Buying Right allows the SIA to work with its partners to support businesses in developing their understanding of how to procure legitimate security services that help protect the public. There are a number of factors to consider when deciding whether a security company is providing labour legally and safely. A supplier’s hourly rate is one of the key indicators that this is the case, and that’s where we can help security buyers understand their security purchase.”

Butler continued: “Buying from companies that are members of our Approved Contractor Scheme affords purchasers further reassurance as to the quality and standards of a security supplier. With the support of our partners, we will help the construction sector improve the standards of its security provision, in turn supporting legitimate businesses and driving out security companies that are operating outside of the law.”

*For more information on due diligence when procuring security services or labour providers, security and risk managers should download the HMRC leaflet available on its website

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Police liaison realises positive impact for Showsec’s security operation at 2014 V Festival

At this year’s V Festival, event security specialist Showsec once again demonstrated the value of working closely with the local police service on initiatives designed to combat crime. In doing so, the Leicester-based SIA Approved Contractor helped to improve the customer experience for thousands of gig-goers at Weston Park.

Showsec implemented its trusted Crime Reduction Strategy as part of an extensive operational plan geared towards providing a safe and enjoyable environment for those visiting the Staffordshire venue. A significant reduction in the number of crime-related incidents contributed to the success of this year’s V Festival, at the same time highlighting the positive impact of Showsec’s close liaison with Staffordshire Police in the effective delivery of that strategy.

As a result of an ongoing commitment to raising standards, Showsec not only works hand-in-hand with the police service at festivals for which it provides security and safety solutions, but in some cases effectively serves as an extension of police services. In certain roles, the company can even operate as a substitute for them.

“The planning phase was centrally focused on the delivery of a security and crowd management operation taking over a number of onsite policing roles in order to pro-actively reduce crime,” explained Mark Logan, Showsec’s director who was at the head of a vastly experienced management structure put in place by the company in readiness for the 2014 V Festival.

“In close liaison with Staffordshire Police, we employed a number of systems such as enhanced search, crime teams and plain clothes operatives, all of which have contributed to a reduction in the year-on-year crime figures for the event. While the central focus was on crime reduction, this didn’t dilute our core operating ethos of providing a high standard of customer service.”

The 2014 V Festival proved a positive experience for event security specialist Showsec

The 2014 V Festival proved a positive experience for event security specialist Showsec

Logan was supported by three of the company’s regional managers – namely Steve Reynolds, Richard Church and Scott Anderson – all of whom fulfilled key operational roles.

On top of that, Martin Lewis (one of several area managers on duty throughout the V Festival) was in charge of the Crime Reduction Strategy as Showsec deployed a 150-strong management and supervisory team to direct more than 1,300 security staff across both the main arena and the camp sites within the grounds of Weston Park.

Strong team of professional agencies

Andy Redhead, organiser of the V Festival on behalf of Roseclaim, explained: “We are continually striving to improve the V Festival experience and enhance the event’s long-established reputation for being one of the biggest and best festivals in the UK. For us to be able to continue raising the bar, we do need the active support of a strong team of professional agencies. In the two years that the company has been involved with our event at Weston Park, Showsec has certainly made a significant contribution to the V Festival. The way in which the company has worked so closely with Staffordshire Police has certainly helped us to take important strides forward.”

Superintendent Elliott Sharrard-Williams, the V Festival Police Commander, added: “We were very pleased with the weekend’s policing operation. Our officers, staff and members of the Special Constabulary have been working closely with event security teams to ensure that everyone enjoyed the festival and stayed safe. This year, we shared several of the traditionally police-led activities with Showsec, including the search operation and patrol functions.”

Sharrard-Williams continued: “In order to ensure that the festival was a success, we worked closely with Showsec and the event organiser for nigh on twelve months. During this time, we intricately planned the crime and safety aspects of the festival. Undoubtedly, this helped to make it a successful event. The V Festival is like dropping a small town on Weston Park. Criminals will always try to target visitors so it’s really pleasing that the crime numbers were significantly reduced compared to previous years.”

The V Festival Police Commander added: “Officers were working around the clock, and not just within the park. Neighbourhood officers were on regular patrol in the local communities and our Road Crime Team supported traffic flow around the area. This has been a real team effort. Event management, security teams and dozens of other partners worked together extremely well to make the weekend a success. We’ve already begun to plan for next year.”

High standards of customer service

The two-day music festival was headlined by Justin Timberlake, The Killers and Ed Sheeran, while other performers included Paolo Nutini, Example and the Kaiser Chiefs.

Showsec’s Mark Logan added: “We set ourselves a series of auditable targets in our second year onsite at Weston Park by way of seeking to provide a high standard of customer service. For example, with the help of festival organiser Roseclaim we really focused on delivering a bespoke service to the disabled areas which was borne out of experienced industry practice. This married up the central features of customer service in the arena market with the complexity of delivery to the festival environment.”

Logan concluded: “While delivering on our key aims, Showsec has also continued to grow its knowledge of the site. This helped to ensure that we engineered the crowd management plan to maximise the safety and enjoyment of our customers and the artists who were performing.”

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IHS Research Note: ‘Residential Security – Something for everyone’

In the company’s latest Research Note, Blake Kozak (senior analyst for security and building technologies at IHS) discusses the impact of the ‘smart home’ on residential security.

The residential security market will never be the same. In 2012, several MSOs (multiple-system operators) in the USA began offering home automation in conjunction with security which has altered the perception and demand from end users. Prior to this paradigm shift, the use of a residential burglar alarm system was often a purchase to protect a property and, in many cases, an ‘after the fact’ purchase as a result of a break in.

While many reasons exist as to why a homeowner may purchase security equipment, the reason is no longer solely security, with many end users looking to add additional features which are both life safety and convenience-driven.

IHS estimates the world market for security devices in traditionally monitored homes [for example – ADT] to be worth about $2.9 billion in 2014 compared with $670 million for smart homes [for example – ADT Pulse].

By 2018, the revenue of smart homes is forecast to top $2.4 billion. That’s according to a recent report from IHS.

Smart Home Security: market size and rate of growth

Smart Home Security: market size and rate of growth

These rapid changes to the residential security market have been mostly positive. However, the influx of competitors has dramatically changed the make-up of this industry.

Ten years ago, professionally installed, centrally monitored systems were the main offer available to end users. However, this situation has changed. Today, products are offered by monitoring companies, MSOs, electric companies, retailers and DIY equipment manufacturers.

End users can find innovative products from new market entrants such as Google and Apple which, until recently, did not have an offering for the residential security or home automation space.

So what does this mean for the ‘smart’ residential security market moving forward? For manufacturers, it means that despite the increase in competition, the market offers ample opportunity for all due to the current low penetration rate of smart products.

For end users, it means more product/solution and pricing options are available than ever before.

Finally, as far as the dealers, installers and monitoring companies are concerned, the release of new and innovative products/solutions creates better sales opportunities by dint of being able to better meet customers’ needs and budgets.

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RiskBusiness International launches all-new risk taxonomy

RiskBusiness International Limited, one of the leading international operational risk advisory and solutions firms, has announced the release of a new risk classification taxonomy which differs significantly from the “ageing Basel II loss event-type structures”.

In the wake of winning industry awards for the various iterations of governance, risk and compliance classification taxonomies the company has created over the past decade, RiskBusiness International’s new RiskBusiness taxonomy – dubbed the RiskBusiness Banking Taxonomy Variant 4 – reflects three major changes from previous taxonomies.

Those changes are a completely remodelled risk category framework differing markedly from predecessors which all retained links to the Basel II loss event-type structure, a granular, multi-level causal-type model and a new granular control-type structure.

Additional enhancements have been made in the arrears of process types, direct and indirect impact types and also recovery types. There’s also the addition of a new exposure driver hierarchy.

“One of the most persistent challenges facing any firm is the consistent classification of the risks they face and the losses they’ve experienced,” explained RiskBusiness International’s CEO Mike Finlay.

“The ageing Basel II loss event types were perhaps considered ground-breaking back in 2000, but of all the risk types, operational risk and compliance is the one area where new forms of risk are continually emerging. This necessitates ongoing re-investment into classification structures. Add to this the continual problems that business people experience in trying to understand the ‘risk-speak’ of the Basel II loss event types and it’s little wonder that many internal loss event databases and risk registers contain classification garbage.”

Mike Finlay: CEO at RiskBusiness International

Mike Finlay: CEO at RiskBusiness International

These sentiments are echoed by Tom Edwards, head of operational risk at Jefferies International (a long-standing subscriber to the RiskBusiness Taxonomy Service).

“We had started to go down the route of simplifying the 7 Basel risk categories when RiskBusiness beat us to it with its latest Banking Variant 4,” explained Edwards. “Although some senior management figures have become familiar with the long-standing Basel categories, there are also many more that question its suitability. In a nutshell, we needed a risk hierarchy that was easy for classification purposes and that grouped risks intuitively on reports. Too many meetings were being side-tracked away from real risk management issues towards: ‘What does Clients, Products and Business Practices mean?’.”

Edwards continued: “With the emergence of the term ‘Conduct Risk’ confusing matters even further, it was also important to show that this is still considered under Operational Risk. Therefore, the re-labelling of CPBP was necessary.”

Mapping of taxonomies

The RiskBusiness Banking Taxonomy Variant 4 joins its predecessors, which include several insurance taxonomies, financial services enterprise risk taxonomies and other, non-financial services taxonomies in the web-based RiskBusiness Taxonomy Service.

This is a subscription-based service available to firms, vendors and other interested parties. Subscribers can browse the various taxonomies provided, use components of different taxonomies to assemble their own taxonomy or can create their own bespoke taxonomy from scratch and then map that taxonomy to any of the other industry taxonomies provided.

“Where a subscriber is also a member of an industry initiative like bbaGOLD, ORIC International or Indonesia’s KDKE data consortium, that subscriber can map their own taxonomy to the relevant taxonomy of those initiatives that they are part of and then automatically translate data between the different ‘languages’ or taxonomies using the mapping rules,” added Mike Finlay. “This allows a firm to manage its data in structures that work internally, yet still comply with regulatory requirements – such as the European COREP reporting requirements – with minimal manual intervention.”

Each element of the taxonomy hierarchies supported by the RiskBusiness Taxonomy Service is accompanied by detailed descriptions of what they mean, clear qualification rules around what’s included and expressly excluded from each element and a set of key words used for automated searching and classification purposes.

*Companies interested in learning more about the RiskBusiness Taxonomy Service are advised to visit the RiskBusiness website at:

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British innovation drives demand for UK-developed security solutions in Asia

Technological innovation within the UK’s security sector is driving demand for British-made technology among Asian buyers. That’s the view of members of the British Security Industry Association’s (BSIA) Export Council, many of whom are currently preparing to exhibit at IFSEC South East Asia in September.

IFSEC South East Asia offers expertise and guidance for the security sector in the region. This year’s event is to be held in Kuala Lumpur between 3-5 September.

The event is billed by organiser UBM as the focal point for 8,000 security solutions buyers and decision-makers who attend for a wide range of reasons, ranging from reviewing the latest products and innovations through to building business partnerships and making deals.

Running alongside the exhibition is an education programme – part of the IFSEC Global Academy – that attracts senior purchasers looking to gain an overview of the market and the latest technological developments.

A key driver of demand for UK products and services is the technological innovation demonstrated by British manufacturers. This will be showcased at the 2014 event by three BSIA member companies scheduled to exhibit as part of the BSIA-organised UK Pavilion. The company’s are GJD Manufacturing, Metham Aviation Design and TDSi.

IFSEC South East Asia 2014 is an important event for British manufacturers

IFSEC South East Asia 2014 is an important event for British manufacturers

On display at GJD Manufacturing’s stand – Hall 4 Stand UK13 – will be the company’s state-of-the-art dual-tech anti-masking curtain detector which uses microwave and PIR sensors with integral anti-masking detection to create an invisible curtain beam pattern to protect an end user’s property against crime.

Launched at the show by GJD will be Harper Chalice’s FenceSecure™ electronic perimeter intrusion detection systems. Coupled with GJD’s innovative range of external PIR and dual-tech motion detectors, a comprehensive product offering is now available that truly offers the first and second lines of defence for any perimeter requirement.

Requirement for visibility and intuitive operation

Meanwhile, TDSi will be showcasing its new reader range following the initial launch at IFSEC International in June. Included in the line-up are new versions of TDSi’s MIFARE CSN (Chip Serial Number) and its proximity readers, which have been updated to combine end users’ needs for visibility and intuitive operation with the aesthetic ability to fit in with modern architecture and surroundings.

TDSi’s managing director John Davies commented: “Readers are an essential part of most secure access control systems. We have been talking extensively with our customers, end users and partners to ascertain what would best suit the needs of the real world. As well as the need for using the latest technology, the feedback we received revealed that often more basic elements, such as the shape and size of the reader, are extremely important.”

BSIA members are seeing an upsurge in demand from the South East Asian region, with respondents to a recent BSIA survey reporting that business has increased in the region over the past 12 months. Among the customers served by UK exporters in the area are Critical National Infrastructure providers, with BSIA members beating tough international competition to win business in the region.

*Visitors to IFSEC South East Asia can find out more about the BSIA’s Export Council and the expertise of its members by visiting the Association on Stand UK16. Alternatively, you can learn more by logging on at:

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Guardian24’s lone worker safety app now available on Google Play store

Guardian24 has released its lone worker protection app on the Google Play store. Installing the app directly from the play store provides end users with a quicker and easier download of the app. It also gives the user automatic notifications when a new version of the app is released or when an upgrade is available.

Guardian24 is a lone worker safety service used to protect staff when lone working, travelling to and from work, visiting clients in their homes and businesses and when working in isolation on remote sites. It allows lone workers to log in and out of daily tasks, leaving details of their location and the expected duration (logging an activity).

If an activity overruns, Guardian24 will automatically call the lone worker to verify their safety. If the lone worker cannot be reached, a nominated respondent will then be notified informing them of the overrun activity. At this stage an agreed protocol will be followed to verify the lone worker’s safety and location.

Guardian24's lone worker protection app on the Google Play store

Guardian24’s lone worker protection app on the Google Play store

Should the lone worker feel that their safety has been compromised at any time they can press a ‘hot key’ on their device to summon emergency assistance. At this point, Guardian24 provides the lone worker’s personal details, activity details and live audio to the respondent receiving the escalated call.

The respondent may then call the incident helpline and connect to a live feed through the user’s handset for further emergency audio. This information is invaluable if the emergency services require to be notified.

*To download Guardian24 for Android visit the Google Play Store:
**Guardian24 is also available for iOS. To download this version visit the App Store:

Guardian24 supplies security and safety solutions to the UK mobile and lone worker sectors. The Guardian24 subscriber base now exceeds 38,000 users with approximately 400 public and private sector organisations benefiting from the company’s bespoke services.

End user customers include local Governments, healthcare services, housing organisations, central Government bodies, educational institutions, charities and banking, insurance and construction sector companies.

*Guardian24’s services are used via a wide range of devices including BlackBerry smart phones, the Apple iPhone, Android smart phones, Windows PDA, standard mobile phones or specialist lone worker devices. Visit: for further details

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Pilgrims Group appoints Andrew Melvin to further develop UK security guarding service for end users

Commercial security expert Andrew Melvin has joined security risk mitigation specialist Pilgrims Group as the company’s UK business development director.

Melvin’s appointment follows a 21-year career with the police service and 12 successful years in the private security sector. He’ll now play a key role in developing Pilgrims Group’s domestic business and help continue to grow its security guarding service as a leading independent, dedicated security operation in the UK.

Melvin joins Pilgrims Group following his role as commercial director at The Shield Guarding Company. He’s a trustee of the Cross-Sector Safety and Security Communications (CSSC) charity, a legacy project of the London 2012 Olympic and Paralympic Games, and also a member of the Institute of Directors.

Andrew Melvin: UK business development director at Pilgrims Group

Andrew Melvin: UK business development director at Pilgrims Group

Speaking about his new role, Melvin stated: “I have a passionate belief in the provision of professional, high quality security services through a specialised security company which is not too large and impersonal. Several large companies now dominating the market offer a range of other solutions, such as cleaning and catering, but I believe this dilutes the focus on security.”

Melvin continued: “Pilgrims Group provides one of the broadest ranges of services in this single specialist sector, delivering comprehensive security risk management. The company is completely dedicated to the provision of professional security within the UK and on the international stage. It has a highly experienced management team from backgrounds that include military, policing and intelligence services. I’m looking forward to working closely with the team and building Pilgrims Group’s presence in the UK.”

Pilgrims Group’s managing director Bill Freear added: “We’re delighted to welcome Andrew to the company. We have been looking for a very long time now to discover someone with his talents. We have long had the product and track record but needed the final piece in the puzzle which was someone to ‘lead the charge’. Andrew has all the essential ingredients to fit into the Pilgrims Group team and present our services to the domestic market. We have extensive ambitions to grow our security guarding service which will offer so many opportunities for our clients in the coming months and years.”

Jeremy Spring takes on CFO role

Pilgrims Group has also announced the appointment of Jeremy Spring as Chief Finance Officer.

An experienced Board director, Spring will bring key strategic leadership to Pilgrims Group given his expertise in areas such as growth management, business integration, corporate governance, working capital management, commercial finance and multi-national accounting.

Pilgrims Group’s clients will benefit from Spring’s direction of operational finance, calling on his hands-on knowledge of managing high volume payables and receivable teams, systems integration, accounting infrastructure and customer service.

Jeremy Spring of Pilgrims Group

Jeremy Spring of Pilgrims Group

Chief Operating Officer David Freear commented: “We’re thrilled that Jeremy has joined the company and excited to add such financial expertise to our senior management team in order to create, support and drive the strategy of the business.”

Jeremy Spring stated: “Pilgrims Group has grown significantly in the last five years, establishing itself as a trusted industry partner. Through the proven expert delivery of high quality services and the prioritisation of customer service, the Group is looking to build on its phenomenal reputation and I’m overjoyed to be joining at such an exciting time in the company’s life.”

A member of the Chartered Institute of Management Accountants, Spring arrives at Pilgrims Group having spent more than 15 years in the international customer services’ industry, most recently working for a fast-paced, industry-leading multinational corporation with a global footprint.

All you need to know about… Pilgrims Group

Pilgrims Group is a medium-sized company with a global network and a strong crisis management background.

The company provides security guarding and intelligence services for businesses across the UK, including clients operational in the pharmaceutical, media and oil sectors.

Pilgrims Group also operates in countries including Afghanistan, Libya, Iraq and Ukraine and has helped clients in times of international crises (including 2013’s tropical storm in the Philippines and the disasters in both New Orleans and Haiti).

Complementing its security guarding offer, Pilgrims Group’s consultancy services include crisis management, evacuation, relocation, business continuity plans and reviews, training and specialist security exercises.

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Personnel excellence celebrated at Ward Security’s Star Employee Awards

Ward Security has announced its top performing employees of the year at the annual Star Employee Awards Ceremony. From its 550-strong team, Ward Security presented nine employees with a Star Award in recognition of their commitment, loyalty and outstanding achievements during 2013.

Winners included employees from the London, Central, South East and West regional offices operated by the company, with two members of staff receiving special recognition awards.

Alex Ambrose, who has been an employee of Ward Security for seven years, was formally recognised by receiving the Outstanding Achievement Award. Ambrose was described at the ceremony as someone “who prefers to work under the radar” and has amazed the head office team with his ability to efficiently collate and analyse data as well as problem solve.

In addition, Ambrose plays a pivotal part in managing the company’s bespoke client Help Desk service.

The seventh annual Ward Security Star Employee Awards were a tremendous success. Pictured (far left) is Ward Security's md David Ward, with Gareth Tancred (CEO, BIFM) second from the right

The seventh annual Ward Security Star Employee Awards were a tremendous success. Pictured (far left) is Ward Security’s md David Ward, with Gareth Tancred (CEO, BIFM) second from the right

Lee Chapman is this year’s winner of the coveted Employee of the Year Award which was presented by Gareth Tancred, the CEO of the British Institute of Facilities Management. Initially employed as a dog handler in May 2007, Chapman quickly progressed to the position of contract manager and is viewed by Ward Security as one of its rising stars.

Chapman was described by the panel of judges as someone who is extremely proactive and diligent and an outstanding ambassador for the company. He was also noted as someone who is a thoughtful and compassionate person which is clearly visible both in the relationships he has with his clients and in his interaction with the security dogs he trains.

Outstanding team members at Ward Security

Commenting on the Star Employee Awards, David Ward – managing director of Ward Security – explained: “Kevin and I always look forward to these awards with a great sense of pride and satisfaction. We’re delighted to host this evening as a Thank You in recognition of the outstanding team members we have at Ward Security. Such is the quality of our team that this year’s winners were harder than ever for the judges to decide upon. We would like to congratulate everyone who was nominated throughout the course of the year and, of course, our worthy winners.”

The 2014 ceremony represents the seventh annual Star Employee Awards run by Ward Security and the culmination of monthly employee awards for which staff are nominated throughout the year. This year’s event took place on Friday 15 August at The Grange City Hotel in London.

The full list of winners is as follows:

*London Regional Award Winner 2013: Lauren Kettlety
*Central Regional Award Winner 2013: John Finley
*South East Regional Award Winner 2013: Tom Atley
*West Regional Award Winner 2013: Allan Clarke
*Response Award Winner 2013: Samuel Asiamah
*Head Office Award Winner 2013: Sarah Jones
*Dog Handler Award Winner 2013: Karen Jones
*Outstanding Contribution Award Winner 2013: Alex Ambrose
*Employee of the Year Award Winner 2013: Lee Chapman

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