Power management company Eaton’s security business has reaffirmed its commitment to manufacturing products and systems that offer industry-leading standards of reliability by appointing Steve Salter as its new quality manager.
Hailing from Kidderminster, Salter brings his extensive experience in the aerospace industry to the role. Prior to joining Eaton, he was employed by Pattonair (a leading aerospace supply chain service provider) as the company’s business process manager. Working closely with organisations such as Rolls-Royce and Boeing, Salter was responsible for ensuring world class performance by maintaining the highest quality standards.
Salter’s experience in the aviation sector also involved the development of flight actuation systems and solid propellant rocket motors as well as dealing with a wide range of service fulfilment challenges.
Although new to the security world, Salter believes that effective quality management is absolutely vital across all business sectors. “Since joining Eaton, I’ve been very impressed with the excellent reputation that the Menvier and Scantronic products have among installers and end users in the security sector,” explained Salter. “My challenge is to address any issues that have been raised by our customers and to maintain product consistency.”
Outlining his determination to further enhance the reputation of the company, Salter added: “It’s my intention to ensure that we continue to develop the most reliable and robust products on the market. I’m very excited to have the opportunity to do this within such a forward-thinking organisation.”
Good data leads to good decisions
Salter firmly believes that “good data and good information leads to good decisions” and has already embarked on an extensive data collection exercise that will integrate efficient quality management across all aspects of the manufacturing process.
He’s now working closely with the R&D, product management and technical support teams at Eaton with a view to enhancing the manufacturing process, and also aims to maintain the effectiveness of the company’s environmental and Health and Safety management systems.
Welcoming Salter on board, Matthew Phelps – managing director of Eaton’s security business – stated: “I’m delighted that Steve has joined us at what is a very exciting time for the company as we integrate ourselves within the Eaton organisation. Steve’s meticulous approach to quality management will not only benefit us but also, and just as importantly, the installers and end users of our products. We’re determined to continually improve the already high standards of product reliability for which we’re renowned, and Steve will ensure that this scenario is maintained.”