Axis Security has been awarded the security guarding contract for Sunderland AFC, providing security support for the prestigious Stadium of Light as well as the club’s world class training facility the Academy of Light.
The contract was awarded following a competitive tender where Axis Security was able to demonstrate an ability to create a bespoke service to meet Sunderland AFC’s precise requirements.
Axis Security is managing a team of ten security officers securing the 49,000 all-seater stadium and its satellite training facility which is a state-of-the-art training base for the club’s professional players as well as their Academy counterparts aged from eight up to 18.
The security officers’ main responsibilities include control of the entrance and exits, CCTV monitoring, regular site patrols and responsibility for the fire alarm control panel and response. They also fulfil the reception duties at the stadium, meeting and greeting corporate visitors, managers and club staff. This means that excellent presentation and customer service is vital.
In addition to the full schedule of football fixtures, the Stadium of Light is also a popular venue for music concerts, live events and corporate entertainment.
For its part, the Academy of Light is a large purpose-built complex with 18 football pitches, treatment and medical facilities, a restaurant and classroom space for the youngsters. Players, coaching staff, administration staff, medical professionals and teachers use the facilities every day.
Established routines and procedures
“Safety and security is key to the smooth running of the sites,” said Paul Weir, security manager for Sunderland AFC. “We have established routines and procedures to follow so if, for example, an alarm is activated or something is spotted on the CCTV, the officers must respond before any situation escalates so their vigilance is very important.”
Weir continued: “The officers work to a high standard and have a supportive management. The relationship now feels like we are in partnership with a company that is committed to us. When it came to the tender process, Axis Security was the company that impressed us most. They also looked after our existing staff by transferring them across under TUPE Regulations without any issues.”
Commenting on the contract, Jonathan Levine (Axis Group’s CEO) explained that he’s pleased to be working with such a prestigious name. “We’re delighted to be building trust and extending our employee benefits package to the dedicated team of officers working on site,” said Levine. “Both sites are busy and challenging environments where security and safety are of the utmost importance. Paul and his team can trust us to deliver a service that’s genuinely Best in Class.”