Integrated Security Consultants (ISC) has been awarded the contract to provide a range of security services at Brent Civic Centre, the new headquarters of Brent Council which has been heralded as Britain’s greenest building and is managed by Bilfinger Europa Facility Management.
ISC is to supplement Bilfinger Europa Facility Management’s security operation by providing security teams for the building’s special events, including Bent Council-hosted receptions and public meetings, as well as an enhanced security presence in the building at key times (eg for match or concert days at the neighbouring Wembley complex facilities).
“We’re delighted to have been chosen to support Bilfinger Europa Facility Management in serving this modern and iconic building,” explained ISC’s managing director Pat Carr. “The building presents a number of security challenges, including its mix of public and private usage alongside a close proximity to two of the UK’s busiest sporting and entertainment venues.”
Carr added: “We look forward to providing a service that balances the needs of Brent Council, its guests and its VIP visitors with those of the general public who use the facilities on a daily basis. This contract represents further diversification in our customer base, which historically consists of a significant number of clients across the entertainment sector.”
Experience in multi-agency communication
Carr believes ISC was chosen for the contract because of its experience in multi-agency communication at Wembley Stadium, where the company also provides integral security services.
“As security partner at Wembley, we manage the day-to-day needs of a large complex and all of the associated challenges that come with that,” explained Carr, “whether it’s for a select few VIP guests attending a corporate function or for 90,000 people on a major event day.”
Mike Munro, account director at Bilfinger Europa, commented: “ISC’s breadth of experience, and the fact that the company already looks after iconic buildings in this proximity, demonstrates its expertise in managing diverse security requirements for complex buildings. ISC’s team is extremely customer-facing and experienced in handling a diverse range of customers in an appropriate manner. We’re delighted to be working with them.”
As part of the globally operating engineering and service group Bilfinger SE of Germany, Bilfinger Europa Facility Management is a leading property and infrastructure support services business operating right across the UK. The organisation employs over 3,300 staff, has a turnover in excess of £180 million and provides property and support services to businesses and public sector organisations alike (among them the Civil Aviation Authority, CPS, L’Oreal, BP, Barclays and Alexandra Palace).