Monthly Archives: June 2013

Dr Peter Speight is first to gain CSyP via ASIS UK route

Earlier this month, Dr Peter Speight CSyP became the first person to gain admittance to the Register of Chartered Security Professionals via the ASIS UK route.

ASIS International’s UK Chapter held its Summer Meeting in central London on 12 June, the event being attended by 147 members and guests.

At that gathering, Dr Peter Speight CSyP – director of security risk management at Securitas Security Services UK – became the first person to gain admittance to the Register of Chartered Security Professionals via the ASIS UK route.

Peter received his CSyP tie and lapel pin from Sharon Williams CSyP, who is the ASIS UK Chapter’s representative on the Chartered Security Professionals Registration Authority.

Dr Peter Speight CSyP

Dr Peter Speight CSyP

This development is very significant because, although there are already 15 ASIS members who have achieved CSyP status (about a third of the total cohort to date), Peter is the first to achieve this via ASIS UK (who became the second licensee of the register earlier this year alongside The Security Institute).

Most of the ASIS CSyPs also hold the CPP certification, which further demonstrates the value of CPP.

If you’re interested in becoming a CSyP, please contact the ASIS UK office via e-mail at: info@asis.org.uk

Why Security Fails

On Wednesday of this week, Peter Speight took part in a live Audio Show hosted by http://www.IFSECGlobal.com in which he discussed ‘Why Security Fails’ – the subject of his 2012 book of the same name – with Brian Sims, UBM Live’s media solutions manager across the company’s security and fire portfolio.

If you missed the broadcast you can register to view retrospectively.

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Tyco Security Products launches second UK Training Centre

The new UK Training Centre and mobile demonstration vehicles bring the full and integrated Tyco Security Products portfolio right to customers’ doorsteps.

The new initiatives are designed to further support both installers and end user customers and expand access to Tyco Security Products’ portfolio of integrated technologies.

With the launch of a new state-of-the-art Demonstration and Training Centre in Manchester, UK and a fleet of mobile demonstration vans, customers will be able to more easily experience the performance, functionality and integration capabilities of Tyco Security Products’ various CCTV, access control and intruder alarm products.

Detail of the new Demonstration and Training Centre

Detail of the new Demonstration and Training Centre

“It’s important for our customers to have hands on access to integrated systems so they can conveniently evaluate the most appropriate solution for their application,” explained Phil Dashey, vice-president and general manager of Tyco Security Products EMEA.

“With our demonstration centres and demonstration vans we can bring our newest security technologies directly to the integrator or their customer.”

Modelled after the existing demonstration and Training Centre near Heathrow, the new Manchester facility will feature live product demos and training programmes on the latest technologies and integrations from American Dynamics, Kantech, Software House, DSC, CEM Systems, Bentel Security and Visonic.

The new centre will allow installers and integrators to identify technologies best suited to a specific project, while end users have the capability to compare and contrast various solutions in an integrated environment. The Training Centre is also available to customers for generic and product-specific training courses, as well as other types of meetings.

Latest innovations brought direct to the customer

Similarly, the new demonstration vans are designed to bring the latest security innovations directly to the integrator or customer location, making it an ideal solution for those not able to attend a trade show or visit the demonstration centres in Heathrow or Manchester.

Integrators can also arrange to book the vans for a visit to a customer location to demonstrate specific Tyco Security Products’ technologies.

One of the new Tyco vans designed to showcase new security technologies

One of the new Tyco vans designed to showcase new security technologies

Within each vehicle is a self-contained showcase of the very latest integrated technologies in the Tyco Security Products portfolio. Currently featured on the CCTV side are a wide range of internal and external cameras, domes, monitors and recording equipment, including the victor unified client, VideoEdge Hybrid NVR and the Illustra 625 PTZ HD camera.

Among the access control solutions on display in the van is the Kantech INTEVO plug-and-play security management system and C•CURE 9000 integrated security platform from Software House.

For more information on the technology solutions showcased in the demonstration centres and the mobile demonstration fleet visit the Tyco Security Products website: http://www.tycosecurityproducts.com.

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BSIA champions latest CPNI guard force motivation guidelines

The British Security Industry Association (BSIA) has welcomed the publication of updated guidance on guard force motivation issued by the Centre for the Protection of National Infrastructure (CPNI).

Entitled ‘Motivation within the Security Industry’, this is the third edition of the interactive guidance product which intends to help security managers, security duty managers, team leaders and those responsible for managing security personnel to develop and maintain a motivated workforce.

Commissioned by the CPNI, the guidance was developed by management consultancy Leigh Fisher and has been supported and assisted by the BSIA and its members since its original creation back in 2011.

The guidance includes practical advice on methods of assessing motivation within the guard force, including a short validated questionnaire along with useful guidance on how to address any particular issues that have been identified.

The BSIA has welcomed the publication of updated guidance on guard force motivation issued by the Centre for the Protection of National Infrastructure.

The BSIA has welcomed the publication of updated guidance on guard force motivation issued by the Centre for the Protection of National Infrastructure.

There are also two accompanying videos which have been released to support the guide, one of which explores the importance and benefits of using the guidance and another that provides step-by-step instructions on how to undertake data analysis when measuring the impact of motivation.

Links to these videos can be found within the guidance or on CPNI’s YouTube Channel.

Motivation is key to high standards of service

“The BSIA and its members have been extremely happy to support the development of this project since it began, recognising that motivation is key to delivering a high standard of service,” commented Trevor Elliott, the BSIA’s director of manpower and membership services.

“This guidance is instrumental in helping private security companies identify new ways to motivate staff and to continue to build upon the high standard of service that BSIA members pride themselves on.”

Trevor Elliott: director of manpower and membership services at the BSIA

Trevor Elliott: director of manpower and membership services at the BSIA

The latest edition includes case studies from organisations that have been using the guidance and tools, three of which are provided by BSIA Security Guarding Section members, Vision Security Group (VSG), MITIE Total Security Management (TMS) and OCS Group UK Ltd. They are just a few of the many companies that have implemented the guidance in the workplace, bringing benefits to both staff and clients and creating an overall more positive culture within the workplace.

To read about their experiences, download the CPNI guidance notes.

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Skyguard launches account management portal for lone workers

Skyguard has launched its new and improved Customer Service Centre (CSC) account management portal, in turn providing clients with an unprecedented range of tools to help protect their lone working employees.

The Customer Service Centre is instrumental in providing an efficient and effective lone worker personal safety solution. It allows clients to manage their accounts, user’s personal information, escalation procedures and service features in real-time, 24 hours a day, 365 days a year. This means vital information is immediately available to Skyguard’s Alarm Receiving Centre controllers if the alarm is activated in an emergency.

Version 2.0 of the CSC is a big enhancement on the current version. 2.0 boasts over 100 new features and improvements over the existing portal, featuring a more user friendly front end and a host of new reports which can now be scheduled for export direct to nominated client administrator’s e-mail inboxes at regular intervals.

Skyguard’s Customer Service Centre 2.0 has a wealth of features and benefits. They include:

• Google Map functionality for viewing user’s locations
• Breadcrumb trail of user movement
• Step-by-step set-up wizard for easy account creation
• Extensive online support including downloadable documents and video tutorials
• Drag-and-drop functionality for ease of use
• Over-the-air personal safety device configuration changes
• Scheduled reports delivered direct to e-mail inboxes
• Detailed post-incident Controller reports
• Dashboard overview of account
• Pool/sharing of devices at the click of a mouse

Innovative approach to lone worker protection

Skyguard’s CEO James Murray explained: “One of the reasons that Skyguard is the fastest-growing company in the lone worker protection industry is because of our innovative approach to personal protection. Some of our customers are using thousands of our devices, so it’s imperative that we provide our clients with an easy-to-use account management tool. We’ve built our service to the very highest standards and, as such, there’s an expectation from our customers that we consistently deliver. Version 2.0 is a testament of our commitment to provide the very best personal safety service possible.”

James Murray: CEO of Skyguard

James Murray: CEO of Skyguard

Murray continued: “Test results with a select number of companies have been positive. Those trialling 2.0 have stated that they were very impressed with the additional features and increased efficiency. We’re confident that there’s no other personal safety service in the UK that can provide the same level of management reporting and user personalisation as Skyguard.”

The CSC portal can be accessed via any web browser and from any PC without the need for installing any additional software. Unlimited use of the CSC is inclusive in the monthly subscription for all Skyguard personal safety service users – there are no additional fees.

Moving into profitability

The directors of Skyguard are also delighted to announce that the company has moved into profitability for the first time in its history.

This important landmark has been achieved as a result of significant growth in 2012 which saw Skyguard more than double its number of subscribers.

The Board is delighted with this achievement which follows the investment of several million pounds in recent years in service infrastructure, new technology and product development. This has placed the company on a sound financial footing and provides a solid foundation for further expansion in the coming year.

Sales in 2012 were strongly driven by the public sector markets, with the client base expanding to include many more NHS trusts, local authorities and other public organisations. Over half of the country’s police forces also continue to use the Skyguard service to protect vulnerable people.

The directors are very optimistic about the new financial year and are confident of consolidating their position in the market and reporting further improved trading results.

James Murray said: “Clients are coming to realise that lone worker protection doesn’t need to be expensive. With the lingering effects of the recession, more and more organisations are turning to Skyguard as they discover we offer a fully accredited, first-class service at highly-competitive prices.”

In conclusion, Murray stated: “As Skyguard has now achieved its objective of attaining profitability and is cash positive, we can reinvest in the business to take it to the next stage of expansion.”

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NSI achieves 300 registrations for BAFE

The National Security Inspectorate (NSI) is delighted to announce that it has achieved the 300 mark for BAFE Scheme registrations – a significant milestone for the NSI and BAFE alliance.

The NSI is licensed by BAFE to deliver a range of its fire-related third party certification schemes and views fire sector approval as an important growth area for the organisation.

BAFE Schemes available through the NSI are Fire Detection and Alarms (SP203-1), Fixed Gaseous Fire Suppression Systems (SP203-3), Emergency Lighting (SP203-4), Contract Maintenance of Portable Fire Extinguishers (SP101) and the newest scheme introduced to market in October 2012, namely the Life Safety Fire Risk Assessment (SP205).

The NSI played an instrumental part in the development of BAFE’s SP205 Scheme and has seen an uptake in interest over recent months from those organisations wishing to prove their competence in this area, together with increased specifier awareness.

Organisations seeking BAFE registration are required to be independently audited through a UKAS approved certification body. As a specialist certification body in the fire and security sectors, organisations are choosing the NSI route in order to take advantage of its value-added audits and to benefit from increased specifier recognition.

Stephen Adams, the general manager of BAFE, commented: “Many thanks to everyone at the NSI for their ongoing support of BAFE in every aspect of our work. The relationship between the two organisations goes back many years, and the links have always been strong. We do recognise that the NSI has had a great impact on the ‘reach’ that BAFE is now establishing through to end users and specifiers. We look forward to the long and fruitful partnership continuing.”

Jeff Little OBE: CEO at the NSI

Jeff Little OBE: CEO at the NSI

The NSI’s CEO, Jeff Little OBE, said: “I’m delighted that 300 BAFE registrations have been achieved through the NSI for the BAFE Schemes. Our link with BAFE is very special to us, as is growth in the fire sector continues apace and the range of BAFE schemes continues to expand.”

Little continued: “This is a key milestone for both the NSI and BAFE. We’re very proud of the close working links at all levels which we enjoy with the BAFE team, and I’m sure that more records will soon be surpassed.”

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City surveillance market set to more than double by 2017

The global market for electronic security equipment aimed at city surveillance applications will more than double in size from 2012 to 2017 as metropolitan areas adopt mobile technology to deal with threats more efficiently. That’s according to a new report from IMS Research, now part of IHS Inc.

Worldwide, the revenue for electronic security equipment in city security will expand at a compound annual growth rate of 17.8% from 2012 to 2017. By 2017, wireless infrastructure and CCTV and video surveillance equipment will amount to just over $3.2 billion, up from $1.4 billion in 2012.

City surveillance is a key tool for police departments to manage metropolitan centre locations, with crime reduction typically being the main goal. Using this technology, the police can access video surveillance feeds from mobile command centres when responding to an incident. This allows the police to co-ordinate both efficient and quick responses to any event.

City centre surveillance is big business

City centre surveillance is big business

Threats faced by today’s city environments

Cities face a number of threats, ranging from the kind of widespread civil unrest that recently affected Istanbul to lone-wolf and terrorist attacks (such as the recent Boston marathon bombings). These threats underscore the need to provide fast access for video surveillance systems.

“City video surveillance systems have a key requirement to provide clear, useable images so that police departments can conduct effective investigations when needed,” said Paul Bremner, market analyst for Safe Cities and Security Services at IHS.

“If the video surveillance system can’t do that then it’s failing in its primary purpose.”

Along with fast access for video surveillance systems, the requirement to push video streams out to various individuals and organisations across the city has increased. The mobility offered by these video systems is a key tool for police departments when managing city-center locations.

“For cities, the focus has shifted from basic surveillance needs toward mobile surveillance,” Bremner continued. “Emerging technology can send the video to police officers on the street, streaming that video directly to the smartphones or laptops in their patrol cars. Such mobile surveillance technology will act as a force multiplier for the officers on the ground.”

The latest IHS research report

The IHS report entitled: ‘Vertical Insights – Video Surveillance and Security in City Surveillance – World – 2013 Edition’ combines feedback from end users, integrators and consultants working within the city surveillance market.

This report explores the threats faced by cities, critical success factors for security systems and the decision processes behind city surveillance projects.

The report presents market sizes and forecasts to 2017 for EMEA, Asia and the Americas. It’s part of a series of reports focused on six different end user industries including: banking and finance, city surveillance, critical infrastructure, education, retail and transportation.

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‘Clearing the mind for business’: blog by John Davies, md at TDSi

I recently took part in a charitable event called Challenge 104.8. The event involved running four marathons over two days (the 104.8 miles of the name) and was in support of some charities: Wings for Warriors, Bosom Buddies, SPARKS and The Not Forgotten Association.

Besides the undoubtedly worthy charitable reason for running, it’s also been a great excuse to find time to train and achieve a high level of fitness – but I have also found it a great activity for mulling over business needs and strategies.

In fact, I would recommend that anyone in business tries physical training (it doesn’t just have to be running) because it focuses the mind. Personally, I have found that the petty distractions that plague us in the office on a daily basis melt away with every mile and enable me to concentrate on the bigger picture.

TDSi's managing director John Davies

TDSi’s managing director John Davies

I’ve found some great ways in which physical training can help with business planning. Here’s a run-down on what you can learn from endurance and fitness training as a business owner…

Dedication… that’s what you need

Dedication
If there’s one thing I hear over and over again when I tell friends and colleagues about my training routine, it’s how impressed they are by my dedication. Building the endurance required for a marathon means putting in the hours every day.

That’s no different to the dedication needed to run a business. There’s no room for excuses. Things have to be done.

Rhythm
Business owners know this as the hum of a high functioning start-up. It’s when things are buzzing. Everything is humming. It’s that: ‘It’s working!’ feeling.

I can feel this rhythm during certain core training and running sessions. It’s when my legs are moving just right, when I’ve got the right amount of energy and when I’m firing on all cylinders. Things are flowing.

When I have that rhythm, I try to memorise what it feels like. It’s what I’m striving for every day as an athlete and as a business owner.

Go big or go home
I’ve run 5k distances before, but I didn’t understand what real training was until I committed to do a marathon. You can build a little start-up, but if you’re going to build then go big. Go really, really big. Don’t be limited by the confines of your imagination.

Plan
To train for an ultra-endurance event requires a plan. It means committing to that plan and sticking to it. There’s no: ‘I’ll just get that workout in tomorrow’ or: ‘I’ll reschedule that Saturday long run’ because there’s a limited amount of time between now and the event.

The same holds true for business. Great pitches, great products and great teams don’t just appear overnight. They take time to build. It’s that commitment to investment of time that creates value.

Pace
Training for a marathon is like making deposits in the bank over time: you have to deposit enough so you can make a withdrawal on the day of the event. There’s no cramming. You can’t just put it all off and do it at the last minute. It means hard work every day.

Inspiration
Many people comment on my dedication and discipline. Yet training is something I look forward to. I can’t wait until my next workout. I look forward to long runs. These are not activities I dread — quite the opposite. I draw inspiration from them, much as I draw inspiration from building great teams and great products.

Time
Training 90 or more minutes five days a week means time really matters. Lounging around with friends is a great luxury when time is limited. It means that when people are late or fail to deliver on their commitments, I think really hard about their commitment and planning and whether they need to address these facets in their working life.

Energy and drive

Energy
Endurance activities require the right fuel and constant fuel. So does business. You have to feed the engine at the right time — too much fuel too soon and you’ll bog things down. Wait too long to feed the engine and you’ll run out of energy and grind to a halt.

Internal drive
You might think that training for a marathon is an external goal — something that requires external validation or motivation. It isn’t. I started training because I wanted to get back in shape. I didn’t want to stay overweight. I wanted to be operating at my personal peak. I wanted to push my limits in business and in life.

I’m by no means a natural athlete – anyone who knows me knows that. Those that don’t can see that. A commitment of this level cannot come from the outside — it must come from within. The same holds true for building a game-changing business. It must come from an internal desire to operate at your absolute best and instil that spirit in your team.

Team
Many people view marathons as an individual event. That is certainly true on the day of the event, when although there is encouragement from friends and fellow racers, it all comes down to you and how much and the kind of preparation you’ve put in.

That said, every moment leading up to the event is a combination of individual and team effort. Without my friends, the challenge would be nearly insurmountable, not to mention incredibly lonely. With them, it is social, fun and inspiring.

Break things into manageable pieces
I don’t think about a 20-mile run as 20 miles. Sometimes I break it into quarters. Or I think in segments — easy first six miles followed by a tough hill climb, then an easier 10. The same is true in business. You have to build success in steps.

Confidence
The thing about redefining your limits is that every time you break a limit and reach a new one, you build more confidence.

That confidence lets you break the next limit and the next limit and on and on. Redefining your limits is what makes great athletes — and great business owners and managers.

Incidentally, going back to the Challenge 104.8 event, it has managed to raise £8,000 so far – so thank you to all those that have donated.

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